Operator's Manual

How To Obtain Warranty Service
If your product needs service, it may be taken or shipped to KWA Performance
Industries, Inc. The following procedures apply whenever your unit must be
transported for warranty service:
• You must go to the Help Desk at www.kwausa.com/support to obtain
an RMA number. THE RMA NUMBER MUST BE CLEARLY MARKED
ON THE OUTSIDE OF THE PACKAGE. PACKAGES WITHOUT
AN RMA NUMBER CLEARLY MARKED WILL BE REFUSED AND
RETURNED TO THE SENDER.
• You are responsible for transporting your unit or arranging for its
transportation.
• If shipment of your unit is required; you must pay the initial shipping
fee, but we will pay the return shipping charge if the repairs are covered
by the warranty.
• WHEN RETURNING YOUR UNIT FOR WARRANTY SERVICE, A
COPY OF THE ORIGINAL SALES RECEIPT MUST BE ATTACHED.
• You must include the following: RMA number, your name, address,
daytime telephone number, model and serial number (if applicable) of
the product and a description of the problem.
This Warranty is Only Valid in the United States
If your product does not require service, but you have questions regarding
its operation, please contact our Help Desk at www.kwausa.com/support.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
OUR LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT
OUR OPTION, OF ANY DEFECTIVE PRODUCT AND SHALL IN NO
EVENT INCLUDE INCIDENTAL OR CONSEQUENTIAL COMMERCIAL OR
PROPERTY DAMAGES OF ANY KIND. WE ARE NOT RESPONSIBLE FOR
PRODUCTS LOST, STOLEN AND/OR DAMAGED DURING SHIPPING.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATIONS
AND EXCLUSIONS MAY NOT APPLY TO YOU.
This warranty gives you specifi c legal rights, but you may also have other
rights which vary from state to state. This Warranty may not be altered other
than in writing signed by an offi cer of KWA Performance Industries, Inc.
KM4 KR SERIES
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