Satellite Television A Guide to TracVision 4 ® KVH TracVision 4 owner’s manual
Congratulations! You have selected one of the most advanced mobile satellite tracking systems available today. The KVH TracVision® 4 offers stable, reliable tracking of virtually any DVB-compatible satellite system. This manual provides detailed instructions on the proper installation, use, and maintenance of your TracVision 4 system.
TracVision® and KVH® are registered trademarks of KVH Industries, Inc. DIRECTV® is an official trademark of DIRECTV, Inc., a unit of GM Hughes Electronics. DISH™ Network is an official trademark of EchoStar Communications Corporation. ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.
Table of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 The Digital Satellite System . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 TracVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2.1 The TracVision 4 Antenna Unit . . . . . . . . . . . . . . . . . . . . . .1-2 1.2.2 Integrated Receiver Decoder (IRD) . . . . . . . . . . . . . . . . . . .1-2 1.3 Materials Provided with the TracVision 4 System . . . . . .
4.1.2 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 4.1.3 Outside Satellite Coverage Zone . . . . . . . . . . . . . . . . . . . .4-2 4.1.4 Radar Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3 4.1.5 Vessel Turning During Startup . . . . . . . . . . . . . . . . . . . . . .4-3 4.1.6 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . .4-3 4.1.7 Using a Passive Multiswitch . . . . . . . . . . . . . . . . . . . . . . . .4-3 4.
Appendix E EchoStar Commissioning Procedure . . . . . . . . .E-1 Appendix F Startup Data Sequences . . . . . . . . . . . . . . . . .F-1 Appendix G Maintenance Port Parser Commands . . . . . . . .G-1 G.1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-1 G.2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . . . . . . . .G-2 G.3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-3 G.
Figure 2-14 PC DB9 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 Figure 4-1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Figure 4-2 DB9 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 Figure 5-1 TracVision 4 Antenna Unit (Baseplate Cut Away) . . . . . . .5-3 Figure 5-2 PCB Cover Plate Removal . . . . . . . . . . . . . . . . . . . . . . . .5-4 Figure 5-3 PCB Connector Locations (Rear View) . . . . . . . . . .
Introduction 1 Introduction 1.1 The Digital Satellite System Your new TracVision 4 satellite antenna is fully compatible with the Digital Video Broadcasting (DVB) satellites, which use the international standard for digital TV transmissions, and with the DIRECTV® DSS satellites. As a result, you will be able to receive and decode signals from either DIRECTV, The DISH™ Network, or ExpressVu with the proper programming and hardware (e.g., the Integrated Receiver Decoder [IRD] for your selected service).
A Guide to TracVision 4 To complete your satellite TV system, you will need an Integrated Receiver Decoder (IRD) (a.k.a. “satellite receiver”), and a television set. A desktop or laptop computer is recommended during installation and to conduct diagnostics. The interrelationship of units is illustrated in Figure 1-2. TracVision 4 Antenna Figure 1-2 TracVision 4 System Configuration Options Purchased Separately Satellite Receiver 1 11-16 VDC 3.5 - 4.
Introduction 1.3 Materials Provided With TracVision 4 System Table 1-1 lists the components and materials in the TracVision 4 shipping carton. Component KVH Part No. Antenna Unit 01-0234-01 Installation Kitpack 72-0099 Data Cable 32-0619-50 PC Cable 32-0628-06 Power Cable 32-0510-50 RF Cable 32-0417-50 IRD Ground Wire 32-0583-50 Switchplate 02-1023 Table 1-1 TracVision 4 System Components 1.3.
Installation 2 Installation TracVision 4 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the Antenna Unit 2.2 4. Wire system components 2.3 5. Select active satellite 2.4 6. Check out system 2.
A Guide to TracVision 4 2.1 Choosing the Best Location and Getting the Best Reception There are several factors to consider when choosing the respective locations of the TracVision 4 antenna unit. The Antenna Unit should not be too high off the water (a height above the waterline no more than half the vessel length). The radome exterior is treated with a special finish selected for compatibility with the dome material and transparency to the satellite signals.
Installation Tips for Successful Antenna Unit Placement and Mounting • The mounting surface should be essentially flat, free of vibration and flexing, and strong enough to carry the complete assembly (30 lbs/13.6 kg). • The antenna unit need not be located exactly on the vessel’s fore-and-aft axis, but its centerline reference MUST be parallel to it. • Be sure to account for the radome height and the base dimensions, illustrated in Figures 2-1 and 2-2 respectively.
A Guide to TracVision 4 Figure 2-3 Baseplate/Foam Seal Orientation (Bottom View) Foam Seal J13 (power) RF1 Bow 3. Place the foam seal in position on the mounting surface with the hole centered over the cable access cutout and the paper backing on the bottom. Do not remove the paper backing at this time. Align the seal with the vessel’s fore-and-aft line and the small end pointed forward as shown in Figure 2-3. Scribe a line all around the seal. 4.
Installation 11. Apply a flat washer and lock nut from underneath. 12. Tighten securely until the foam seal is compressed as far as it will go and all four feet are bottomed against the mounting surface, as illustrated in Figure 2-5. 13. Replace the radome over the baseplate. Align the radome screw holes with the nut holders, insert the screws and tighten. Install a protective plastic screw cap from the kitpack over each screw. Several spare protective caps are provided.
A Guide to TracVision 4 You are now ready to wire the TracVision 4 system to the switchplate connectors and ship’s power. Figure 2-7 Correctly Securing Wires within the Switchplate Connectors Tips for Safe and Successful Wiring • When attaching cables to the TracVision 4 switchplate connectors, make sure the insulation is stripped back approximately 3⁄16". Twist the wires gently to help achieve a good connection. Do not pinch insulation inside the connector.
Installation 2.3.2 Wiring the Antenna Unit Power Cable Find the TracVision 4 power cable (cable #32-0510-50) where it comes through the panel cutout made earlier. Wire the antenna unit power cable to the switchplate connectors as indicated in Figure 2-9. After wiring the power cable, connect the power indicator lamp, also as noted in Figure 2-9. After both the power cable and lamp are properly wired, carefully insert the lamp into its socket immediately below the switchplate connectors.
A Guide to TracVision 4 If there is a need to extend the Antenna Unit-to-ship’s power cable, refer to the following tips: • The Antenna Unit power cable connector on the baseplate cannot accept cables larger than 14 AWG (1.5 mm2). • If the cable is longer than 15 m (50 ft), be sure to verify the voltage at the antenna to ensure that there is sufficient power to drive the antenna under load (11-16 Vdc).
Installation 2. Drill four 3⁄32" (2.5mm) holes in the mounting surface using the countersunk holes in the support frame as the template. Secure the support frame and switchplate assembly to the mounting surface using the four #6 self-cutting screws. 3. Snap the front cover into place to cover the screws and support frame. 2.3.6 Connecting the Antenna RF Signal Cable to the IRD The RF signal cable (cable #32-0417-50) is fitted with F-type connectors.
A Guide to TracVision 4 1. Connect the RF cable tagged "RF1" to the multiswitch input labeled "LNB RHCP +13V". 2. Connect a second RF cable to the multiswitch input labeled "LNB LHCP +18V". 3. Connect the multiswitch outputs to individual IRD inputs. Use RG-6 cable terminated with F-type connectors for all RF connections. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent).
Installation Commissioning the IRD Please refer to the user manual that accompanied your IRD for instructions on properly commissioning the system. EchoStar Commissioning Issues EchoStar IRDs that have not been commissioned within several months of manufacture require additional steps to complete the process. Refer to Appendix E for complete details. 2.4 Selecting the Active Satellite As noted previously, TracVision 4 can track a variety of DVBcompatible and DSS satellites.
A Guide to TracVision 4 2.4.1 Installing Your Selected satellites When you first connect to the system, it is programmed with the factory default satellite assignment: DIRECTV’s DSS 101 satellite. Should you wish to track a different satellite (either from the satellite library or a user-defined satellite), you must instruct the antenna which satellite will be the active satellite of choice.
Installation Installing the Satellite of Choice Once the data connection has been made between the PC and the TracVision 4, you must assign the satellites you wish to have in the satellite pair.
A Guide to TracVision 4 • Transponder information for each of the following polarizations/frequencies: - vertical high - vertical low - horizontal high - horizontal low • Transponder information includes: - frequency - symbol rate - FEC code, and - network ID (in hexidecimal format) This information can be obtained for your satellite service provider or on a number of sites on the Internet, such as www.satcodx.com.
Installation Following the entry of the SATCONFIG and DEBUGON commands, enter the satellite transponder information via PC as follows: Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D Where: @SATCONFIG = directs data to the RF Board X = satellite location A or B N = satellite table # (98 & 99 are slots for userconfigured satellites) F = frequency in MHz (either 00000 or a range from 10700 - 12700) S = the satellite transponder symbol rate in Mbit/second (01000 - 30000) C = the FEC code (e.g.
A Guide to TracVision 4 After entering this information, it is necessary to save these settings. To do so, type: @SAVE,A (or B if this data is for Satellite 2) @DEBUGOFF After completing this process, restart the system by either cycling power or typing ZAP in the maintenance screen. One of your user-defined satellite options has now been added to the TracVision 4 satellite library. This option will now be available the next time the SATINSTALL command is given.
Installation Based on this information, the data entered via the PC would look like this, assuming that YOURSAT 101 would be Satellite 1: SATCONFIG,USER1,7,W,3,L @DEBUGON @SATCONFIG,A,98,11966,27500,34,0x0800,H,H @SATCONFIG,A,98,11823,27500,34,0x0800,V,H @SATCONFIG,A,98,00000,27500,34,0x0000,V,L @SATCONFIG,A,98,00000,27500,34,0x0000,H,L @SAVE,A @DEBUGOFF ZAP 2.5 Checking Out the System To complete the TracVision 4 installation, it will be necessary to verify that the system functions properly.
Antenna Unit Operation 3 Antenna Unit Operation The TracVision 4 system is easy to use. Antenna Unit initialization and satellite acquisition is automatic and does not require operator intervention. To start up the TracVision 4 system: 1. Turn on the IRD and the television receiver. 2. Turn on the Antenna Unit. Refer to your IRD user manual for complete operating instructions for the IRD.
A Guide to TracVision 4 3. Fine-tuning/Satellite – When a signal is detected, the antenna interrupts the search mode and begins a procedure to fine-tune the position for maximum signal strength. When the signal peak is found, the RF circuitry verifies the ID of the acquired satellite. If the ID is correct, the system enters tracking mode; if it is wrong, it resumes the search. Once the satellite has been acquired, the system updates the satellite location stored in memory. 3.
Antenna Unit Operation EchoStar and Expressvu Satellite Subscribers EchoStar and Expressvu subscribers will need to use the maintenance port switching method. 3.1.1 Watching TV Underway and at Rest TracVision 4 is designed to operate as efficiently and as reliably as possible both when your vessel is underway and at rest (e.g., at the dock). “Instant On” Operation As part of its operation, TracVision 4 routinely saves the satellite position to memory and retains it when the system is turned off.
A Guide to TracVision 4 Sleep Mode When the vessel has come to a stop and holds its position for any extended period of time, the Antenna Unit enters Sleep Mode, which turns off the conical scan tracking thereby reducing any motor noise the antenna may be making. As soon as the vessel moves, Sleep Mode will automatically be turned off and the system will begin tracking the satellite again.
Troubleshooting 4 Troubleshooting The troubleshooting matrix shown in Figure 4-1 identifies some trouble symptoms, their possible causes, and reference to troubleshooting solutions. Antenna non-functional r, o r na de tsi Ou X Intermittent picture for short intervals X System works at dock but not underway X System will not find satellite X 4.
A Guide to TracVision 4 4.1.1 Blown Fuse, Low Power, or Wiring If the Antenna Unit is installed but entirely non-responsive, there are three key factors to check as part of the troubleshooting process: 1. Blown Fuse – The Antenna Unit is equipped with a fuse mounted on its CPU Board. If this fuse has blown or been broken, the Antenna Unit will not operate. Refer to Section 5.4, “PCB Removal and Replacement,” for details on the fuse location and how to access the CPU Board. 2.
Troubleshooting 4.1.4 Radar Interference The energy levels radiated by radar units can overload the antenna front-end circuits. Refer to Section 2.1, “Choosing the Best Location and Getting the Best Reception,” to make certain that the TracVision 4 unit is in the optimal location with regard to your radar unit. 4.1.
A Guide to TracVision 4 4.2 EchoStar IRD Commissioning If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been commissioned within several months of their manufacture. Appendix E provides the manual satellite acquisition and commissioning procedure. 4.
Troubleshooting 3. Apply power to the TracVision 4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup. 4. After completing the diagnostic, shut down the system. 4.5 Maintenance Port Parser Commands TracVision 4 system parser commands are detailed in Appendix G. 54-0150 Rev.
Maintenance 5 Maintenance The following sections provide details on preventive maintenance and field replaceable units and parts for the TracVision 4 antenna unit. 5.1 Warranty/Service Information KVH Industries, Inc. warrants TracVision 4 against defects in materials and workmanship for a period of two years and labor for a period of one year from the date of original retail purchase by the original purchaser. Labor is only warrantied if the TracVision 4 was installed by an authorized KVH dealer.
A Guide to TracVision 4 • Check all connectors at the Antenna Baseplate. Remove connectors and examine for signs of corrosion; clean as needed. Semi-Annually • Remove the radome and examine the interior of the Antenna Unit for signs of corrosion, loose connections, or frayed or broken wires. 5.3 TracVision 4 components receive power from multiple sources. Do not open any electrical assemblies or attempt servicing until IRD power and vessel input power are disconnected.
Maintenance The Antenna Unit printed circuit boards, Antenna LNB, elevation stepping motor, and elevation drive belt may be removed and replaced on site using common hand tools. Other TracVision 4 service must be done by your authorized dealer/installer or at the factory. Evidence of tampering with or unauthorized repairs will void the warranty. The following are step-by-step procedures for removing and replacing those components that may be serviced.
A Guide to TracVision 4 Figure 5-2 PCB Cover Plate Removal PCB Cover The PCB cover fits snugly over the PCB. When removing or replacing the cover, take care to ensure that the cover does not dislodge any of the Molex connectors as this will cause system errors and improper operation. Figure 5-3 PCB Connector Locations (Rear View) The PCBs are mounted to the antenna elevation mechanism support frame with machine screws and are interconnected by means of keyed Molex connectors.
Maintenance RF Board Cover Antenna Elevation Mechanism Support Frame Figure 5-4 PCB Mounting (Top View) RF Board 4. Installation of the replacement assembly is the reverse of this. Reinstall all Molex connectors removed in Step 1. 5. Calibrate the Gyro and LNB as described in Sections 5.5 and 5.7. 5.4.2 RF Detector The RF Detector receives operating voltages from both the CPU board and the IRD (via the RF cable). Ensure that all power (including the IRD) is turned off before proceeding. 1.
A Guide to TracVision 4 Figure 5-6 RF Cable Ferrules 5. Remove the two RF cables from the RF connectors with a 7⁄16" (12 mm) wrench. Hold the RF connector ferrule while loosening the connectors to avoid excess stress on or twisting of the cables. Refer to Figure 5-6. 6. Remove the four 11⁄16" standoffs with a 1⁄4" (7 mm) nut driver/socket and set aside. 7. Remove the RF Board and discard.
Maintenance 5.5 Antenna Gyro Assembly 1. Remove the printed circuit board (PCB) cover, illustrated in Figure 5-2, using a #2 Phillips screwdriver and a 3⁄8" (10 mm) nut driver/socket. 2. Use the 3⁄8" (10 mm) nut driver/socket to remove the four nuts and washers securing the Antenna Gyro to the Antenna Reflector. The nut on the bottom right also secures another P-clip to the Antenna Reflector. Set the nuts and washers aside. 3. Disconnect the 7-pin Molex connector from the PCB.
A Guide to TracVision 4 5. Type =CALAZ. Verify that the Antenna Gyro Azimuth scale factor is between 0.000800 and 0.001200. 6. Type =CALEL. Verify that the Antenna Gyro Elevation scale factor is between 0.000800 and 0.001200. 7. Type ZAP. Refer to Section 2.4, “Checking Out the System” for complete details in connecting a PC to the system via the maintenance port. 8. Type HALT while the system is performing the limit switch initialization routine.
Maintenance 5.6.1 Drive Belt Removal and Replacement 1. Loosen (2) #8-32 x 5/8" screws until the motor is free to move upward. Raise the motor to the top of the slots and retighten the screws to hold it there. 2. Roll the belt over the motor hub while slowly moving the antenna reflector through its vertical travel. Work the belt out from between the antenna pulley and reflector. 3. Carefully work the new belt in between the antenna pulley and the reflector.
A Guide to TracVision 4 4. Install the new motor with the open holes in the motor mounting plate behind the slots in the frame and the motor connector facing down, as shown in Figure 5-5. Reinstall the machine screws and washers but do not tighten. The short screw must go in the upper left hole on the motor flange (as viewed from the motor housing end with the cable extending down). Refer to Figure 5-8 for proper screw location. Excessive belt tension may result in antenna reflector vibration. 5.
Maintenance 5.8 Preparation for Shipment If it is necessary to repack the Antenna Unit for shipment, the shipping restraint removed during installation must be replaced. Follow these steps to reinstall the restraint. 1. Rotate the azimuth mechanism slowly to find the limit switch stop. The front of the antenna should be facing the forward arrow. 2. Rotate the azimuth mechanism 180˚ in the opposite direction to ensure that the mechanism is not resting on the limit switch stop. 3.
System Specifications Appendix A System Specifications A.1 Antenna Specifications Physical Characteristics Antenna Unit 53 cm (21") h x 49 cm (19.2") d; 13.6 kg (30 lbs) Operating temperature –25° to +55° C (–13° to +130° F) Storage temperature –40° to +85° C (–40° to +185° F) Humidity to 100% non-condensing Input Power Input 11–16v DC @ 3.5 amps nominal (4.
TracVision 4 Baseplate Mounting Holes Template Appendix B TracVision 4 Baseplate Mounting Holes Template A template for the four mounting holes is presented on the following page. 54-0150 Rev.
Drill 3/8" (10 mm) Bolt Hole 9" (229 mm) Drill 3/8" (10 mm) Bolt Hole Appendix B TracVision 4 Baseplate Mounting Holes Template a t for C ble Acc u es to u s C 9" (229 mm) 3" (80 mm) Drill 3/8" (10 mm) Bolt Hole 9" (229 mm) 9" (229 mm) Drill 3/8" (10 mm) Bolt Hole
Switchplate Panel Cutout Template Appendix C Switchplate Panel Cutout Template 3.82" (97 mm) 3 /32" (3 .32" (8 mm) 2.36" (60 mm) .16" (4 mm) 54-0150 Rev. D Panel Cutout 2.05" (52 mm 3.
Appendix D Comprehensive TracVision 4 Wiring Diagram The comprehensive TracVision 4 wiring diagram is unavailable in PDF format. If you require a copy of this wiring diagram, please contact KVH Technical Support at +1 401 847-3327 or via email at techs@kvh.com. A copy of the diagram can be mailed or faxed to you upon request.
EchoStar Commissioning Procedure Appendix E EchoStar Commissioning Procedure If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been commissioned within several months of their manufacture.
A Guide to TracVision 4 10. Type in the elevation that you obtained in step 6. - Type EL,xxx. (e.g., Elevation of 30.2° = EL,302) 11. Using a compass, take a bearing on an object that is approximately on the azimuth obtained in step 6. 12. Type in an azimuth that points the antenna in the direction of the object selected in step 11. - Type AZ,xxxx. (e.g., Azimuth of 233° = AZ,2330) - Valid azimuth range is 0-360° (0000-3600) 13.
Startup Data Sequences Appendix F Startup Data Sequences The data on the following pages presents a sample startup data sequence registered by the TracVision 4 when receiving signals from DIRECT, The DISH Network, or ExpressVu. This sequence may vary based on the software version loaded onto the TracVision 4 system. This data can be recorded using the data port and a PC. ?PGM TracVision G4 Controller Rev C - Version 3.
A Guide to TracVision 4 RF: S,A,H,U,V A/D: 2084 2069 125 RF: S,A,H,U,V RF: S,A,H,U,V A/D: 2077 2072 121 Gyro Bias: Az = 2088.73, El = 2079.39 ----Expected range is 1700-2300 Gyro Uncertainty: Az = 0.59, El = 0.76 *** Entering Search Mode 1A *** RATE BIAS: PASS---------------------------PASS is expected Searching for DSS_101, Threshold = 1000 RF: S,A,V,U,V +POS: 126.8 33.3 498 RF: Freeze DAC = 1574 RF: S,A,V,U,V +POS: 156.6 33.3 343 Satellite Found: AZ = 118.5, EL = 33.
Maintenance Port Parser Commands Appendix G Maintenance Port Parser Commands TracVision 4 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge character (ASCII ? (Hex 3F)).
A Guide to TracVision 4 Help on Parser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands G.2 Manual Positioning Commands To execute the following commands, first put the Antenna Unit in idle mode by typing HALT and pressing “ENTER.” Positioning commands may be entered after the antenna comes to rest.
Maintenance Port Parser Commands Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elevation UP Step Function: commands a 0.1 deg UP manual step in elevation angle Command: 8 Argument: none Response: echoes the command Elevation DOWN Step Function: commands a 0.1 deg DOWN manual step in elevation angle Command: 2 Argument: none Response: echoes the command G.
A Guide to TracVision 4 Current Cable Wrap Angle Function: sets or reports current cable wrap angle, defined as 0° (CCW limit) to 700° (CW limit); the value is expressed as 0000-7000 with an implied decimal Command: WRAPANGLE,xxxx Argument: the desired cable wrap angle setting Response: Wrap Angle = xxxx G.4 Table G-4 Tracking and Conical Scan Commands Tracking and Conical Scan Commands Target Location Function: reports the target location in antenna frame.
Maintenance Port Parser Commands G.
A Guide to TracVision 4 Set RF Tracking Parameters Function: sets RF tracking parameter Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D Response: Echoes the input data Where: @SATCONFIG = directs data to the RF Board X = satellite location A or B N = satellite table # (98 & 99 are slots for userconfigured satellites) F = frequency in MHz (either 00000 or a range from 10700 - 12700) S = the satellite transponder symbol rate in Mbit/second (01000 - 30000) C = the FEC code (e.g.
Maintenance Port Parser Commands G.7 Debug Commands Report Offset Angles Function: reports system offset angles Command: OFFSETS OFFSETS,XXXXX,YYYY Response: Offsets= XXXXX.X XXXXX.
KVH Industries Limited Warranty TracVision 4 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
® KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-Mail: info@kvh.com Internet: http://www.kvh.com KVH Europe A/S Ved Klaedebo 12 2970 Hoersholm Denmark Phone: +45 45 160 180 Fax: +45 45 867 077 E-Mail: info@kvh.dk Internet: http://www.kvh.