User’s Guide TracVision 12-Volt Receiver for DIRECTV® Service
Welcome Page TracVision Receiver User’s Guide Congratulations! You have chosen TracVision, a revolutionary antenna system delivering live satellite TV entertainment on the go. With hundreds of channels of digital-quality TV and music to enjoy, traveling will never be the same! This User’s Guide provides all of the basic information you need to use the system’s receiver and receive the DIRECTV satellite entertainment you want.
TracVision Receiver User’s Guide Trademarks KVH® and TracVision® are registered trademarks of KVH Industries, Inc. DIRECTV® and the Cyclone Design logo, DIRECTV INTERACTIVE, TOTAL CHOICE, DIRECTV HOME SERVICES, FREEVIEW, and DIRECT TICKET are trademarks of DIRECTV, Inc. All trademarks, marks, names, or product names referenced in this publication are the property of their respective owners, and KVH neither endorses nor otherwise sponsors any such products or services referred to herein.
Important Safety Instructions Important Safety Instructions Please Read For your safety and protection, read this safety section carefully. Heed Cautions – Be sure to follow all cautions on the product and in the operating instructions. Cautions are indicated by a icon. Follow Instructions – Be sure to follow all operating instructions as detailed in this manual. The following caution appears on the back of the receiver: C AU TI ON Do not open the receiver’s cover.
TracVision Receiver User’s Guide Federal Communications Commission (FCC) Regulatory Information for Vehicle Use Declaration of Conformity – Standards to which Conformity is declared: FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Technical Support Receiver Activation NOTICE: This product will NOT work correctly unless you follow the procedure below. Before you can start watching satellite TV via TracVision, the receiver must be activated. Once your antenna system is fully installed, follow the steps below to activate the receiver. 1. Ensure your antenna has a clear view of the sky then turn on your TracVision system and tune to the preview channel (channel 100). 2. Locate your red Activation Card. 3.
TracVision Receiver User’s Guide Send Us Your Comments About This Manual If you have any comments regarding this manual, please e-mail them to manuals@kvh.com.
Table of Contents Table of Contents 1 2 3 3-4 Controlling Multiple Receivers . . . . . .3.11 3-5 Installing the Remote Control Batteries . . . . . . . . . . . . . . . . . . . . . .3.12 Introduction . . . . . . . . . . . . . . . . . . . .1.1 1-1 Using this Manual . . . . . . . . . . . . . . . .1.3 1-2 System Overview . . . . . . . . . . . . . . . .1.4 1-3 Receiving Satellite TV Signals . . . . . .1.5 4 Overview of Onscreen Displays . . . . . . .4.1 4-1 The Channel Banner . . . . . . . . . . .
TracVision Receiver User’s Guide 7 8 6-3 Selecting Guide Times . . . . . . . . . . . .6.9 6-4 Using WatchWizard to Search for Programs . . . . . . . . . . . . . . . . . . .6.10 Using Access Controls . . . . . . . . . . . . .7.1 7-1 Locking & Unlocking the System . . . .7.3 7-2 Setting Ratings Limits . . . . . . . . . . . . .7.5 7-3 Setting Time Limits . . . . . . . . . . . . . . .7.6 Other Menu Functions . . . . . . . . . . . . .8.1 8-1 Adjusting Audio Settings . . . . . . . . . . .8.
Introduction 1 Introduction This section provides a basic overview of this manual and the TracVision system. It also explains the three essentials for good satellite TV reception. Contents 1-1 Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3 1-2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4 1-3 Receiving Satellite TV Signals . . . . . . . . . . . . . . . . . . . .1.5 54-0287 1.
Introduction 1-1 Using this Manual This manual provides complete instructions for operating your TracVision receiver. Throughout this manual, important information is marked for your attention by the following icons: A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system. An alert to important information regarding procedures, product specifications, or product use.
TracVision Receiver User’s Guide 1-2 System Overview Receiver Your TracVision system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your mobile audio/video entertainment system.
Introduction 1-3 Receiving Satellite TV Signals Like a satellite dish used at home, the TracVision antenna needs a clear view of the DIRECTV® satellite to receive satellite TV signals. Consider the three essentials noted on the following pages to ensure trouble-free reception. DIRECTV Satellite Location Satellite Footprint The DIRECTV satellite is located at a fixed position above the Earth’s equator and beams TV signals down to North America.
TracVision Receiver User’s Guide Elevation Angle Blockage Since the satellite is located above the equator, the TracVision antenna needs to point toward the southern sky to receive satellite TV signals. In addition, the antenna must be tilted at the proper elevation angle to point at the satellite. The further south you go, the higher the elevation becomes. For example, if you’re in the Massachusetts area, the satellite is located 33º above the southern horizon.
Getting Started 2 Getting Started This section provides basic operation instructions, so you can quickly start using your TracVision system. It also briefly explains how the system works. Contents 2-1 Turning On the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.3 2-2 Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.5 2-3 Turning Off the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.5 2-4 Viewing a Program Description . . . . . . . . . . . . . .
Getting Started 2-1 Turning On the Antenna 4. To quickly start watching satellite TV using the TracVision system, follow the simple steps below. 1. Apply power to the TracVision receiver. 2. Turn on your TV and select the satellite input (not the VCR input). 3. Wait 30-60 seconds for the antenna to acquire the satellite signal. The TV will show the following: If your satellite dish is ready for DIRECTV® service, please wait until your Advanced Program Guide™ is prepared.
TracVision Receiver User’s Guide 6. If Message 2 does not appear after Message 1, ensure that the antenna has a clear view of the satellite. The antenna requires an unobstructed view of the sky to receive satellite TV signals.* Once the antenna locks onto the satellite, the receiver starts downloading the program guide. This may take up to 60 seconds.
Getting Started 2-2 To change the channel, press the SAT button then select any of the following options: A Press the CHANNEL (CH) button to tune to the next or previous channel. or B Using the numeric keypad, enter the channel number. or C 2-3 Changing Channels Press the GUIDE button to bring up the program guide. While in the program guide, use the joystick or CHANNEL (CH) button to scroll through the list, and press the SELECT button to tune to a channel.
TracVision Receiver User’s Guide 2-5 How the System Works This section explains how the system starts up and how the antenna turns on and off. You do not need to read this section to operate the system. It is provided for information only. 4. The antenna finds and starts tracking the DIRECTV satellite. The antenna should become relatively quiet while tracking the satellite. The system exits the Startup mode after 30 seconds.
Getting Started After 30-Second System Startup Immediately following the 30-second system startup, the antenna will either power off or remain powered on, based on its last setting. After Startup Whenever you turn off power to the receiver, the receiver saves the current status of the antenna (turned ON or turned OFF); and whenever you restore power, the system reverts to that setting after 30 seconds. 60 BEEP Antenna OFF 30 TracVision Antenna Is OFF: 1. 2.
TracVision Receiver User’s Guide Turning On the Antenna If the antenna is turned OFF, press the SAT button then the PWR button on the remote control to turn the antenna ON. 1. The receiver beeps twice and sends power to the antenna. 2. The receiver’s crescent-shaped Antenna Power light illuminates.
Getting Started Turning Off the Antenna If the antenna is turned ON, press the SAT button then the PWR button on the remote control to turn the antenna OFF. 1. The receiver beeps once and removes power from the antenna. 2. The receiver’s crescent-shaped Antenna Power light goes out.
Using the Remote Control 3 Using the Remote Control This section explains how to use the remote control functions, program the remote to work with other components, and replace the remote control batteries. Contents 3-1 Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . .3.3 3-2 Receiver Front Panel Buttons . . . . . . . . . . . . . . . . . . . . .3.9 3-3 Programming the Remote Control to Operate Other Components . . . . . . . . . . . . . . . . . . .3.
Using the Remote Control TracVision Remote Control Power On/Off PWR DVD VCR AUX TV Component Select SAT GUIDE MENU INFO FAV TURBO E ELIN GUIDE ON Receiver Control Group CLEAR Volume Channel (CH) VOL SELECT MUTE Mute CH PREV Remote Control Functions Your system comes with an easy-to-use, backlit remote control that allows you to operate the receiver from virtually anywhere in the vehicle/vessel, day or night. This page shows the locations and names of the remote control buttons.
TracVision Receiver User’s Guide PWR Press the PWR button to turn the selected component’s power on/off. If the SAT button is currently selected, pressing the PWR button turns the TracVision antenna on/off. PWR DVD VCR AUX TV SAT GUIDE MENU INFO VOL SAT FAV TURBO E ELIN GUIDE ON CLEAR SELECT CH PREV MUTE Press the SAT component select button to control the TracVision receiver. To control a different component, press the associated component select button.
Using the Remote Control FAV Press the FAV button to view listings for your favorite channels. You can set up four different lists of favorite channels. Each press of the FAV button brings up the next favorite channel list. See Section 6-1, “Using Favorite Channel Lists,” on page 6.3 for details.
TracVision Receiver User’s Guide CLEAR PWR DVD VCR AUX TV SAT Use the VOLUME (VOL) button to raise or lower the volume on your TV (if the TV component button is selected). The remote control must be programmed to operate your TV for the VOLUME button to work (see Section 3-3, “Programming the Remote Control to Operate Other Components,” on page 3.10).
Using the Remote Control DIRECTOR PROG SEARCH AUDIO VIDEO If the program guide is currently displayed, press the PROG button to use the program director, which allows you to program an event for viewing in advance. See Section 8-3, “Using the Program Director to Schedule Future Programs,” on page 8.7 for details.
TracVision Receiver User’s Guide INPUT PWR DVD VCR AUX TV SAT GUIDE MENU INFO VOL FAV TURBO E ELIN GUIDE ON CLEAR SELECT CH PREV MUTE P A G E REW AUDIO SEARCH VIDEO 1 2 3 4 5 6 7 8 9 INPUT 0 REW REC PLAY FF CH DIRECTOR PROG PLAY STOP The INPUT button allows you to select a video feed from another source such as a VCR. Repeatedly press INPUT to cycle through each available input source in your system.
Using the Remote Control 3-2 Receiver Front Panel Buttons If you don’t have the remote control handy, you can operate the system using the receiver front panel buttons. You can turn the antenna on/off, bring up the main menu, navigate through the menu system, and select menu items from the receiver’s front panel. The crescent-shaped Antenna Power light is lit if the antenna is turned on. If you lose your remote control, please call or visit your local KVH authorized dealer to order a replacement.
TracVision Receiver User’s Guide 3-3 Programming the Remote Control to Operate Other Components In addition to controlling the satellite receiver, you may be able to operate your TV, VCR, DVD, or AUX components using your TracVision remote control. To program your remote control, follow the steps below. 1. Keep the remote control aimed at the IR input (or “eye”) for the component you want to control.
Using the Remote Control 3-4 Controlling Multiple Receivers If you are using multiple KVH receivers, you can change a remote control ID to avoid interference or “cross talk” between the two remotes. The remote control ID can be a number from “001” to “008.” 2. Turn on the receiver you want to change. 3. Press the MENU button to access the main menu. 4. From the main menu, highlight the System Setup tab and press SELECT. 5. Highlight the Remote tab to access Remote Control Settings.
TracVision Receiver User’s Guide 7. Press and hold the SAT button. 8. At the same time, press the MUTE button for two seconds. 9. Release both buttons. The SAT button should remain lit. If it doesn’t, repeat Steps 7-9. 10. Enter the desired ID number (“001” to “008”) using the numeric keypad. 3-5 Installing the Remote Control Batteries To install or replace the remote control’s batteries, follow the steps below. 1. Remove the battery compartment cover, located on the back of the remote control.
Overview of Onscreen Displays 4 Overview of Onscreen Displays This section introduces the three types of onscreen displays: the Channel Banner, the Program Guide, and the Menu System. Contents 4-1 The Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3 4-2 The Program Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.4 4-3 The Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5 54-0287 4.
Overview of Onscreen Displays 4-1 The Channel Banner Channel Banner Whenever you change channels while you are watching TV, the channel banner appears at the top of the screen. You can also display the channel banner by pressing the INFO button while watching TV.
TracVision Receiver User’s Guide 4-2 The Program Guide To display the program guide, press the GUIDE button. You can also access the program guide from the menu system’s Program Guide tab.
Overview of Onscreen Displays 4-3 The Menu System Main Menu MAIN MENU To display the main menu, press the MENU button. The menu system gives you access to all system functions and settings. The common elements of all menus are noted below. The following icons appear in several menus: Toggle or Step - Press SELECT to toggle (switch) a setting from “on” to “off” or to step through the available choices each time you press SELECT.
TracVision Receiver User’s Guide To move the highlight: Use the joystick to move the highlight within the menus. To select a menu item: Highlight the desired menu item and press the SELECT button to select a main menu item or execute an action. To exit a menu or cancel an action: Press the CLEAR button to exit a menu or cancel an action. The following pages list all of the functions accessible from the menu system. These functions are explained in detail in later sections of this manual.
Overview of Onscreen Displays Main Menu Tab Screens Functions Program Guide Program Guide • View and modify the program guide 5.1 Guide Options Theme • Filter the program guide by program category 6.7 Times • Change the time period shown in the program guide 6.9 Fav List • Select a specific channel list (Fav. A, Fav. B, Fav. C, Family, or New Channels) to be an active program guide 6.4 Fav Setup • Create and edit a channel list (Fav. A, Fav. B, Fav. C, Family, or New Channels) 6.
TracVision Receiver User’s Guide Main Menu Tab Screens Functions Audio & Video Audio • Set default audio language and alternate audio language • Set left/right audio balance • SRS TruSurround (on/off) 8.3 Video • Select screen ratio (4:3 or 16:9) • Center menus on your monitor (up/down and right/left) • Color scheme, onscreen display translucency, and color balance 8.
Overview of Onscreen Displays Main Menu Tab Screens Functions Lock & Limits Lock • Lock and unlock the system 7.3 Fav Setup • Create a program listing containing only selected channels 6.3 Ratings • Set maximum program rating allowed for viewing 7.5 Limits • Set viewing times and maximum viewing hours 7.6 View Mail Mail • Read messages from DIRECTV System Setup Install NOT USED -- Signal NOT USED -- Info • Display receiver information 8.
Using Program Guides 5 Using Program Guides This section explains how to select a program guide style, use the different guide features, and set guide preferences. Contents 5-1 Program Guide Styles . . . . . . . . . . . . . . . . . . . . . . . . . .5.3 5-2 Using the Program Guide . . . . . . . . . . . . . . . . . . . . . . . .5.5 5-3 Using the OneLine Guide . . . . . . . . . . . . . . . . . . . . . . . .5.6 5-4 Using TurboTune for Quick Access to Favorite Channels . . . . . . . . . . . . . . . . .
Using Program Guides 5-1 Program Guide Styles Selecting a Guide Style You can set up the program guide to present information using either of two styles: Fri, Oct 4 GUIDE OPTIONS • Grid Theme Times Fav List • Logo Fav Setup Options Set Turbo Watch TV Main Menu The following sections explain how to select a style and describe the features of each style.
TracVision Receiver User’s Guide Grid Guide Logo Guide • Easy to see what programs are available at a particular time. • Select your favorite channels, rather than selecting specific programs. • Lists up to seven days of current and upcoming programming. • Only current programming can be selected from the logo guide. • The program title and description appear above the grid as you highlight each program.
Using Program Guides 5-2 Using the Program Guide To display the program guide: Press the GUIDE button to bring up the guide. To move the highlight: Use the joystick to move the highlight within the guide. Move the highlight to the right to show future programming. Move the highlight up/down to scroll through the listing. Move the highlight onto a channel icon to view that channel’s current program in the picture-in-guide window (if enabled).
TracVision Receiver User’s Guide 5-3 To show the OneLine Guide for a specific channel: Using the OneLine Guide The OneLine Guide, which appears at the bottom of your screen, displays a single line from the program guide, starting with the currently viewed channel. Use the numeric keypad to enter the channel number to display the OneLine Guide for that channel.
Using Program Guides 5-4 Using TurboTune for Quick Access to Favorite Channels The TurboTune feature gives you quick access to 27 of your favorite channels. Three groups of nine of your favorite channels are available as Turbo 1, Turbo 2, and Turbo 3. 2. Highlight a vacant channel box (shows “Add Channel”) and press SELECT. Or you can highlight an occupied box instead to overwrite its set channel with your new selection. 3.
TracVision Receiver User’s Guide Adding the Current Channel to TurboTune Selecting a Channel from TurboTune If you want to add the channel you’re currently watching to TurboTune, follow the steps below. To tune to a channel in TurboTune, follow the steps below. 1. 1. Press the TURBO button to display the TurboTune guide. Press the TURBO button to cycle through Turbo 1, Turbo 2, and Turbo 3 program groups while the TurboTune guide is onscreen.
Using Program Guides Renaming TurboTune Groups You can rename each nine-channel TurboTune group to anything you choose, using up to 10 letters, numbers, spaces, etc. For example, Turbo 1 could be renamed “Mom” and Turbo 2 renamed “Dad.” To rename a group, follow the steps below. 1. 2. 3. 4. Press the TURBO button [or select Guide Options from the main menu and highlight the Set Turbo tab]. Highlight the grid name (Turbo 1, Turbo 2, or Turbo 3) that you want to rename and press SELECT.
TracVision Receiver User’s Guide 3. Highlight the menu button for the setting you wish to modify: Guide Style Press SELECT to choose either grid or logo style of program guide. See Section 5-1, “Program Guide Styles,” on page 5.3 for details. Multi-Color Press SELECT to turn multi-color on/off. If turned on, program cells appear in different colors, based on their type of content.
Using Program Guides Filters Press SELECT to choose either temporary or persistent. If temporary, the filters you apply are active only while the program guide remains onscreen; once you exit the program guide, all filters are cleared. If persistent, the filters you apply remain active after you exit the program guide. 54-0287 5.
Setting Favorites and Filters 6 Setting Favorites and Filters This section explains how to set up lists of favorite channels, filter the program guide by category and time, and search for programs based on content. Contents 6-1 Using Favorite Channel Lists . . . . . . . . . . . . . . . . . . . . .6.3 6-2 Filtering the Program Guide . . . . . . . . . . . . . . . . . . . . . .6.7 6-3 Selecting Guide Times . . . . . . . . . . . . . . . . . . . . . . . . . .6.
Setting Favorites and Filters 6-1 Favorite List Setup Using Favorite Channel Lists Favorite channel lists help you organize the hundreds of available channels into more manageable groups. Each of the four lists can contain as many or as few channels as you wish. You can customize these groups in several ways. For example, Fav. A could be Dad’s favorite channels, Fav. B could be Mom’s favorites, Fav.
TracVision Receiver User’s Guide If the Family list has not had any channels added to it, and the receiver is locked, no channels can be viewed without first unlocking the receiver. To avoid this inconvenience, create the Family list before locking the receiver. See Section 7, “Using Access Controls,” on page 7.1 for details about controlling system access. 4. 5. 6. In the desired channel list column, highlight the tag box for the channel that you want to add or remove.
Setting Favorites and Filters Renaming a Channel List Generating an Auto Set List 1. The Auto Set function generates a complete list of viewable channels. At the Favorite List Setup pane, highlight the Rename button and press SELECT. Auto Set may exclude some channels, such as the Music Choice channels, or include some pay per view channels. This does not mean that the receiver is faulty. These channels were excluded or included due to the receiver’s analysis process.
TracVision Receiver User’s Guide Adding and Removing Channels Finding New Channels To add or delete a channel from a selected favorite channel list, follow the steps below. Occasionally, new channels are added to the available programming selections. The number of channels that have been added since you created your channel list appears in the New Channels window on the Favorite List Setup pane. To view these channels in the lists, highlight the New Channels button and press SELECT.
Setting Favorites and Filters 6-2 Filtering the Program Guide Category Filter The Category Filter menu allows you to filter the program guide to show just those channels that match your viewing interests. CATEGORY FILTER Times Fav List To filter the guide by program categories, such as movies, sports, or news, follow the steps below. 1. 2. Fav Setup Options Set Turbo Press the GUIDE button twice while watching TV [or select the Guide Options tab from the main menu].
TracVision Receiver User’s Guide For example, if you select the Movies category, you can then refine your selection using a subcategory such as Action/Adventure, Animation, Biography, Comedy, and others as shown below. Filtering by Movie Categories CATEGORY FILTER Wed, Sep 18 Once you’ve selected a category/subcategory, the program guide will be filtered to show only those channels offering programs of the selected category and subcategory.
Setting Favorites and Filters 6-3 Selecting Guide Times The Guide Times menu provides easy access to future programming information. To advance the guide to a future day/time period, follow the steps below. 1. Press the GUIDE button twice while watching TV [or select the Guide Options tab from the main menu]. If the Program Guide is currently displayed, press the GUIDE button just once. 2. Highlight the Times tab. 3. Highlight the AM/PM button and press SELECT to toggle between AM and PM. 4.
TracVision Receiver User’s Guide 6-4 Using WatchWizard to Search for Programs WatchWizard allows you to search for programs using criteria such as rating, showtime, language, and category. You can even search for a specific word found in program titles or descriptions. WatchWizard can store up to eight separate searches using any combination of criteria and text. WatchWizard Program Searches WATCHWIZARD SETUP WWSetup WWResult Wed, Oct.
Setting Favorites and Filters To enter text, use the onscreen keyboard (to enter a letter on the keyboard, highlight the letter and press SELECT). Once you’ve entered the desired text, highlight the OK button and press SELECT. WatchWizard Keyboard Entry WATCHWIZARD SETUP WWSetup WWResult ~ ! 1 Q A Z @ 2 W S X : # 3 E D C ´ ; $ 4 R F V -% 5 T G B + ^ 6 Y H N < & 7 U J M > / = * 8 I K .
TracVision Receiver User’s Guide Using the Channels Search You can also search for channels that offer a specific type of programming by using the category-based channels search. 1. Press the SEARCH button while watching TV [or select the WatchWizard tab from the main menu]. 2. Highlight the Channels tab. 3. Highlight the Category button and press SELECT. 4. Highlight the desired category from the list and press SELECT. 5. A subcategory menu appears, allowing you to further refine your search.
Using Access Controls 7 Using Access Controls This section explains how to lock and unlock the system using a passcode. It also explains how to set rating and time limits. Contents 7-1 Locking & Unlocking the System . . . . . . . . . . . . . . . . . .7.3 7-2 Setting Ratings Limits . . . . . . . . . . . . . . . . . . . . . . . . . .7.5 7-3 Setting Time Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . .7.6 54-0287 7.
Using Access Controls 7-1 Locking & Unlocking the System You can easily set limits to restrict the viewing of satellite TV programming. When accompanied by the channel lists, these limits provide a great degree of control. When you first install the TracVision receiver, it will be unlocked. That is, no limits or restrictions are in effect. To enforce limits (ratings, TV timer, and “Family” favorite list), you must lock the system using a passcode.
TracVision Receiver User’s Guide 5. 6. The Lock System pop-up panel appears. Enter a four-digit passcode using the remote control’s numeric keypad. Highlight the OK button and press SELECT. To abort the locking process, highlight the Cancel button and press SELECT. 7. Enter the code again to confirm, then highlight the OK button and press SELECT. Once you select OK, the satellite receiver is locked. You must enter the proper passcode to unlock it.
Using Access Controls Unlocking the System To remove the lock and all of its restrictions, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the Lock & Limits tab and press SELECT. 3. Highlight the Lock tab. 4. Highlight the Unlock button and press SELECT. The button used to lock the system is also used to unlock the system. 5. 6. Use the remote control’s numeric keypad to enter the same code you entered to lock the system.
TracVision Receiver User’s Guide 4. Highlight the button for the type of programming you want to restrict and press SELECT. 5. Highlight the maximum rating you want to allow (for the selected type of programming) from the pop-up submenu and press SELECT. You may choose Block All or Allow All instead of setting a specific limit.
Using Access Controls b. If you want to limit that day’s viewing to a specific time period, highlight the From button and use the remote control’s numeric keypad to set the earliest time. Then highlight the Through button and set the latest time. The Max Spending button is not applicable to your TracVision system. 4. Highlight the day of the week that you want to limit and press SELECT. 5. a.
Other Menu Functions 8 Other Menu Functions This section explains how to change audio/video settings, schedule future programs, and change system settings. Contents 8-1 Adjusting Audio Settings . . . . . . . . . . . . . . . . . . . . . . . .8.3 8-2 Adjusting Video Settings . . . . . . . . . . . . . . . . . . . . . . . .8.5 8-3 Using the Program Director to Schedule Future Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8.7 8-4 Reading Mail from DIRECTV . . . . . . . . . . . . .
Other Menu Functions 8-1 Adjusting Audio Settings From the Audio Adjustment menu, you can select languages for default audio and alternate audio, adjust left/right balance, and enable TruSurround™ audio processing. To set audio preferences, follow the steps below. 1. Press the AUDIO button [or select the Audio & Video tab from the main menu].
TracVision Receiver User’s Guide To set up your default and alternate audio languages, follow the steps below. To select the alternate audio when watching TV, follow the steps below. 1. Press the AUDIO button to access the Audio Adjustment menu. 1. 2. Highlight the Default Audio button (to set your primary language preference) or the Alternate Audio button (to select your alternate language preference) and press SELECT. ALT.
Other Menu Functions Audio Balance 8-2 To adjust the audio balance left or right, highlight the Audio Balance button and press SELECT. Use the joystick to adjust the balance, then highlight the Done button and pres SELECT. From the Video Adjustment menu, you can set the screen’s aspect ratio, change the appearance of onscreen displays, and adjust picture levels. SRS TruSurround To set video preferences, follow the steps below.
TracVision Receiver User’s Guide 2. Highlight the menu button for the setting you wish to modify: Screen Ratio Press SELECT to choose either a 4:3 (standard) or 16:9 (widescreen) screen aspect ratio. Picture Perfect Press SELECT to bring up the picture perfect pop-up menu. Use the joystick to adjust the brightness, contrast, and saturation, then highlight the DONE button and press SELECT. Video Adjustments Menu Centering Press SELECT to bring up the centering pop-up panel.
Other Menu Functions 8-3 Using the Program Director to Schedule Future Programs The Program Director allows you to automatically tune to a program at a specific date and time, or tune to a program on a repeating basis. The receiver will turn on (if necessary) and tune to the specified channel at the chosen date and time. You can program up to 32 events in advance. Scheduling an Event from the Program Director To schedule a program from the Program Director menu, follow the steps below. 1.
TracVision Receiver User’s Guide 4. 5. Highlight the Schedule to View button from the Schedule Options popup menu and press SELECT. Schedule Options 6. Highlight the Start column and use the joystick or numeric keypad to set the program’s start time. Be sure to specify AM or PM (or N for noon, M for midnight if you specified 12:00). 7. Highlight the Length column and use the joystick or numeric keypad to set the program’s duration in hours and minutes. 8.
Other Menu Functions Canceling a Scheduled Event To cancel a scheduled event, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the Program Director tab and press SELECT. 3. Highlight the event you want to cancel and press SELECT. 4. Highlight the Cancel button from the Schedule Options pop-up menu and press SELECT. If the program you want to cancel is a onetime program that’s not currently in progress, you can cancel the event from the program guide.
TracVision Receiver User’s Guide 8-4 View Mail Reading Mail from DIRECTV DIRECTV uses the Mail feature to send you important information, notify you of special events, and tell you about special offers. When you receive a NEW new message, a MAIL icon appears at the top of all menus until you’ve read the message. VIEW MAIL Mail Watch TV Main Menu Fri, Jul 6 5:24AM Read Message Erase Message 1 of 3 Page 2 Second page of message text...
Other Menu Functions 8-5 4. Setting System Preferences Highlight the menu button for the setting you wish to modify: The Preferences menu allows you to customize various system settings. Output Channel To set system preferences, follow the steps below. Press SELECT to choose either channel 3 or 4, whichever is unused in your area. 1. Press the MENU button to access the main menu. Input Key 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Prefs tab.
TracVision Receiver User’s Guide Daylight Saving 8-6 Press SELECT to bring up the Daylight Saving popup menu. Then highlight the desired daylight saving option (Observed, Not Observed, or Default) and press SELECT. Besides the Remote and Preferences menus described previously, the System Setup menu provides other functions, all of which are rarely, if ever, used. Banner Style To use the advanced system setup functions, follow the steps below.
Other Menu Functions 3. Highlight the menu button for the advanced function you wish to use: Install NOT USED. New Card In the unlikely event that your receiver’s access card must be replaced, use the New Card function to initialize the new card. Signal If you need a new access card, please call KVH at 401-847-3327. NOT USED. Info The System Information pane lists general information about your TracVision receiver, including manufacturer, model, ID number, access card, and software version.
Troubleshooting 9 Troubleshooting This section identifies some basic trouble symptoms, along with their possible causes and solutions. It also explains what the system status lights indicate and how to get technical support. Contents Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.3 9-1 Causes and Remedies for Common Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.4 9-2 Technical Support . . . . . . . . . . . . . . . . . . . . . . .
BLE SSI Rec PO SYMPTOM eive Troubleshooting Matrix CAU SE r po w Blo er s wn witc fuse h tu rne Insu d of ffici f ent p owe Loo r se c able con Sat nec ellit e si tors gna Sat l blo ellit cke e co d vera We ge i ak s ssu atel e lite Rec sign eive a l r no t ac Rec tiva eive ted r los t ac Pro tiva per tion com info p one INP rma nt b UT tion utto butt n no on n Aud t o p t io/v ress set ideo to s ed atel sys Sys lite tem tem s n o ot s urce lock et u ed b Fav p pr y pa orite o p s erly sco cha de nne
TracVision Receiver User’s Guide 9-1 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision system. The following sections identify these issues and provide potential solutions. Receiver Power Switch Turned Off Your TracVision receiver’s rear panel power switch (see below) must remain on for the system to work.
Troubleshooting Insufficient Power With the vehicle/vessel powered up and the receiver turned on, power at the receiver must measure at least 10 VDC for the TracVision system to work properly. Check the receiver’s power connection and ensure that it is wired to a dedicated circuit. If other devices are wired to the same circuit, these additional loads will drain power away from the receiver. Loose Cable Connectors A loose connector can reduce the signal quality.
TracVision Receiver User’s Guide Receiver Not Activated Proper Component Button Not Pressed If you can only access the DIRECTV preview channels, such as channel 100, while all other channels show a message to call DIRECTV, your receiver has not been activated. To activate your system, please call KVH’s Activation Department at 1-866-551-8004. Activation support is available 24 hours a day, seven days a week.
Troubleshooting Audio/Video System Not Set Up Properly Favorite Channel List Active If satellite programming is not displayed on your TV, you may have the wrong input selected on your audio/video system. Try switching to another input (for example, VIDEO 1 or VIDEO 2; AUX1, AUX2, or A/V) whichever input is assigned to the satellite receiver. In addition, ensure that the audio/video system is powered on. If a favorite channel list is active, only channels set up in that list are accessible.
TracVision Receiver User’s Guide Receiver Locked Up Remote Control Batteries Dead Since your receiver is a computing component, it is susceptible to erratic changes in power and/or signal, like any other computer, and these sudden changes can cause it to become “confused.” To clear this condition, try pressing the remote control’s SAT button before trying to control the receiver. If that doesn’t work, press the SAT and MUTE buttons together and try again.
Troubleshooting Audio/Video System Faulty Receiver Set to “Unstacked LNB” If there is no picture on your TV, your mobile audio/video system may be faulty. Please seek technical assistance from either the installer of your audio/video system or a dealer authorized by the system’s manufacturer to repair the system. If the program guide stops loading after the TracVision system is turned on, the LNB type setting on the receiver may have changed.
TracVision Receiver User’s Guide 2. Highlight the Install tab and check the “LNB” setting. Install Tab Setting the LNB Type to “Stacked” If the LNB type is set to “Unstacked,” follow the steps below to change the setting to “Stacked.” 1. Highlight the Test tab. Test Tab Wed, Oct 3 SYSTEM TEST Install Signal Info Features VCR Prefs Remote Test New Card Upgrade 3. If the LNB type is set to “Stacked,” you do not need to change the setting. A different problem is causing the program guide not to load.
Troubleshooting 4. The System Diagnostics menu appears. Highlight the LNB Type button and press SELECT. 5. Highlight “Stacked” from the pop-up submenu and press SELECT. LNB Type Submenu System Diagnostics LNB Type Unstacked Stacked 54-0287 6. With the LNB Type button still highlighted, press SELECT and verify that a check mark appears next to “Stacked.” Press SELECT again to exit. 7. Highlight the Install tab (shown on page 9.10). 8. Highlight the Dish Type button and press SELECT. 9.
TracVision Receiver User’s Guide 9. Highlight “Oval Dish 2” from the pop-up submenu and press SELECT. This action ensures the “Stacked” setting is saved in the receiver’s memory. Dish Type Submenu Dish Type Round Dish Oval Dish 2 Oval Dish 3 Cancel 14. Turn off the receiver’s rear panel power switch. Power Switch CAUTION 15. Wait 10 seconds, then turn the rear panel power switch back on.
Troubleshooting 9-2 Technical Support If you experience an operating problem or require technical assistance, please contact your local authorized TracVision dealer/installer first. You can find an authorized technician near you by visiting our web site at www.kvh.com/wheretogetservice. If an authorized dealer/installer is not located nearby, contact KVH Technical Support directly: Phone: 401-847-3327 Detailed information on KVH’s global support program is available at www.kvh.com/global_support.
TracVision Receiver User’s Guide 9-3 System Status Lights System Status Lights Three status lights on the top of the receiver indicate the current status of the system and can help you identify problems. A VOLTAGE light B RECEIVER light C ANTENNA light A C If multiple receivers are connected, the ANTENNA light on any additional receivers will remain red at all times. Only the original master receiver can monitor antenna status.
Troubleshooting B RECEIVER Light Indications Light is... Indicates Description Off Off Receiver is OFF (rear panel power switch is off) Green OK Receiver is ON Orange Standby Receiver is ON but antenna is turned OFF Orange, flashing Overload Overload or short circuit detected on the antenna cable Red Fault 1 Internal power fault Red, flashing Fault 2 Antenna power or power supply problem C ANTENNA Light Indications Light is...
Appendices Appendices This section provides wiring diagrams for typical TracVision installations and a map showing the DIRECTV® satellite’s elevation angle off the horizon. Contents A System Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . .A.3 B Satellite Elevation Map . . . . . . . . . . . . . . . . . . . . . . . . .A.13 54-0287 A.
System Wiring Diagrams Appendix A System Wiring Diagrams The diagrams on the following pages show how to wire the system for various configurations: • Single TracVision receiver • Two TracVision receivers • One TracVision receiver and one nonTracVision receiver (for marine use only) • Multiple TracVision and/or nonTracVision receivers (for marine use only) Before making any changes to the system wiring, be sure to turn off vehicle/vessel power.
TracVision Receiver User’s Guide Wiring Diagram for a Single TracVision Receiver To Antenna Fuse Input Power (10-16 VDC) DC Power Ground Service/ Maintenance Only To VHF Antenna (Optional) CAUTION VHF ANTENNA IN TO SATELLITE IN VEHICLE POWER (10-16 VDC) TO KVH ANTENNA SATELLITE IN RF REMOTE INPUT OUT TO TV TUNER AUDIO R AUDIO L Receiver RF Converter A.4 DIAGNOSTICS PORT 1 DIAGNOSTICS PORT 2 This device complies with Part 15 of the FCC rules.
System Wiring Diagrams TracVision Receiver Rear Panel Connections Wiring a Single TracVision Receiver • • DO NOT disconnect the short cable that connects from one jack to another on the receiver’s rear panel. The system will not work if this cable is removed.
TracVision Receiver User’s Guide Wiring Diagram for Two TracVision Receivers Splitter OUT OUT INPUT To Antenna Receiver #1 CAUTION VHF ANTENNA IN TO SATELLITE IN VEHICLE POWER (10-16 VDC) TO KVH ANTENNA SATELLITE IN RF REMOTE INPUT DIAGNOSTICS PORT 1 DIAGNOSTICS PORT 2 This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Wiring Two TracVision Receivers • A two-way splitter is provided in the Second Receiver Kit (KVH part number 02-1340). The splitter has a frequency range of 40-2150 MHz with one port DC passive. • In this diagram, receiver #1 is the master receiver. Receiver #1 must be turned on in order to use receiver #2. • The receiver and remote control provided in the second receiver kit are programmed for ID code “002.” This avoids interference or “cross talk” between remotes.
TracVision Receiver User’s Guide Wiring Diagram for One TracVision Receiver and One Non-TracVision Receiver NOT USED Splitter OUT OUT INPUT TERRESTRIAL / TV Destacker INPUT OUTPUT / SAT RECEIVER To Antenna CAUTION VHF ANTENNA IN TV ANT/CABLE IN TO SATELLITE IN VEHICLE POWER (10-16 VDC) TO KVH ANTENNA DIAGNOSTICS PORT 1 DIAGNOSTICS PORT 2 R This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Wiring a Non-TracVision Receiver – Marine Use Only • If you wish to connect a single non-TracVision DIRECTV receiver to the system, you will need a Single AC Receiver Add-on Kit (KVH part number 72-0182). This kit includes a splitter, a single-output destacker, connecting cables, and instructions. • The output of the TracVision antenna is a special stacked signal, which the TracVision receiver is configured to decode.
TracVision Receiver User’s Guide Wiring Diagram for Multiple Receivers NOT USED INPUT TERRESTRIAL / TV Destacker TO RECEIVER / DBS OUTPUT A OUT B OUT Splitter INPUT Input Power POWER LNB LHCP/+18V VHF/UHF INPUT LNB RHCP/+13V Multiswitch To Antenna OUT 1 OUT 2 OUT 3 OUT 4 CAUTION VHF ANTENNA IN TO SATELLITE IN VEHICLE POWER (10-16 VDC) TO KVH ANTENNA SATELLITE IN RF REMOTE INPUT DIAGNOSTICS PORT 1 DIAGNOSTICS PORT 2 This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Wiring Multiple Receivers – Marine Use Only • If you wish to connect more than two receivers to the system, KVH recommends you install an active multiswitch along with a dual-output destacker and a splitter. The Multiple AC Receivers Add-on Kit (KVH part number 72-0181) includes the dual-output destacker and a splitter. The active multiswitch is sold separately (KVH part number 19-0123). • An active multiswitch amplifies the signal to compensate for signal loss.
Satellite Elevation Map Appendix B Satellite Elevation Map 30 30 35 35 40 40 45 45 50 50 55 55 Satellite at Equator 54-0287 A.
Index AUDIO button, 3.7 CH button, 3.6 audio/video input, 9.7 changing channels, 2.5 audio/video system repairs, 9.9 changing LNB type, 9.10-9.12 Auto Set, 6.5 changing remote ID, 3.11-3.12 access card, 8.13 B channel banner, 4.3, 8.12 activating the receiver, 9.6 backlight, 3.3, 3.8 check mark, in program guide, 8.7 adjusting audio settings, 8.3-8.5 banner style, 8.12 CLEAR button, 3.6 adjusting video settings, 8.5-8.6 batteries, remote control, 3.13 color scheme, menus, 8.
TracVision Receiver User’s Guide D equator, 1.5 I daylight saving, 8.12 erasing mail, 8.10 ice on antenna, 9.5 default settings, 8.12 F icons, channel banner, 4.3 deleting mail, 8.10 Family list, 6.4, 7.3 icons, menu, 4.5 description, system, 1.4 FAV button, 3.5 INFO button, 3.5 destacker, A.8-A.11 favorite channel lists, 6.3-6.6 initializing a new access card, 8.13 device code, 3.10 filtering the program guide, 6.7-6.8 INPUT button, 3.8, 9.6 dew on antenna, 9.
Index lights menu functions, table, 4.7-4.9 power input, A.4 menu system, 4.5-4.6 power switch, receiver, 2.3 multiswitch, A.10-A.11 powering off the system, 2.5, 2.9 MUTE button, 3.6 powering on the system, 2.3-2.4, 2.8 limit exceeded message, 7.4 N preferences, system, 8.11-8.12 limiting access, 7.3-7.4, 7.5-7.7 new channels, 6.6 PREV CH button, 3.6 locating the RF-to-IR converter, 9.8 New Mail icon, 8.10 preview channel, 9.6 lock icon, 7.4 noise, antenna, 2.6 PROG button, 3.
TracVision Receiver User’s Guide R changing ID, 3.11-3.12 saturation, 8.6 ratings limits, 7.5-7.6 description, 1.4 scheduling programs, 8.7-8.9 ordering a replacement, 3.9 reading mail, 8.10 programming, 3.10 receiver activation, 9.6 remote control ID, changing, 3.11-3.12 beeping, 2.6 repairs, 9.9 buttons, 3.9 replacing batteries, 3.12 connectors, A.4 resetting the system, 9.4 description, 1.5 lights, 9.14-9.15 RF converter connection to receiver, A.4 multiple, A.6-A.
Index T V tag box, 6.3 VCR control, 3.8, 3.10 technical support, 9.13 VCR control buttons, 3.8 test, 8.13 vehicle power, A.5 time limits, 7.6-7.7 VHF antenna, A.5 time zone, 8.11 video adjustments, 8.5-8.6 translucency, menu, 8.6 VIDEO button, 3.7 troubleshooting, 9.1 viewing a program description, 2.5 troubleshooting matrix, 9.3 viewing future programs, 6.9 TruSurround, 8.5 viewing mail, 8.10 TURBO button, 3.4 VOL button, 3.6 TurboTune, 5.7-5.9 Voltage light, 9.
www.kvh.com KVH Industries, Inc. • 50 Enterprise Center • Middletown, RI 02842-5279 U.S.A . • Phone: (401) 847-3327 • Fax: (401) 849-0045 • E-mail: info@kvh.com © Copyright 2005, KVH Industries, Inc. DIRECTV is a registered trademark of DIRECTV, Inc., .KVH and TracVision are registered trademarks of KVH Industries, Inc.
