Daim Ntawv Qhia Tus Neeg Siv

Placing an Internal Call
• Lift handset
• Dial extension or press a
speed dial
Placing an External Call
• Lift handset
• Dial access code 9 + number
Answering a Call
• Lift handset OR
• Press headset or speaker
button
Placing a Call on Hold
• While on a call press
• Line key will flash

Note:Aheldcallwillringback
after1minute

Retrieving a Held Call
• Press OR Pick UpOR
the flashing line key
Redial
• Press twice to call
back the last number
dialed
Changing Availability State
• Press State
• Choose the desir ed state and
press Save
Park
• Press the Park Button
• Dial in an extension to Park
the call
• To r etrieve the Parked Call,
press unpark and dial the
extension
Transferring a Call
Blind Transfer
• While on a call, press Transfer
• Dial 9 + number or press a
speed dial or dial an extension
• Pr ess Tr ansfer
• Hang up
Consult Transfer
• While on a call, press Transfer
• Dial 9 + number or press a
speed dial or dial an extension
• Wait for an answer, then
announce the call
• Hang up to complete the
tr ansfer 

Transfer to Voicemail
• Press Transfer
• Dial an extension or press a
speed dial
• Pr ess
• Press To VM
Conference Calls
• While on a call, press
Confer ence
• Dial 6+ number or pr ess a
speed dial or dial an extension
• Pr ess
Confer ence again and
all par ties will be connected
Note:Youcanhangupthecalland
theothertwopartieswillstillbe
connected,or youcanpressdrop
todropthehighlightedcaller

Message Waiting Light
Located in the Top Right-Hand
Corner of the phone, when you have
a voicemail, this w ill be lit up red
Hot-Desking
Allows you to assign another phone
as your phone
Logging In
• Press
• Press
Assign
• Enter Extension
• Enter Voicemail Passwor d
• Pr ess
Enter
PHONE USER GUIDE – MITEL 6920