User Manual

Troubleshooting
Common Problems
11-3
The audio cables are not securely
plugged into the Artis, audio system,
or mixer.
Set the volume of the audio or mixer to the
lowest level, securely plug in the audio cables
on both ends, and then slowly turn up the
volume.
The Destination parameter stops
MIDI Data
Change the Global Destination parameter to
Local + MIDI (see page 9-8)
The audio cable is of an incorrect
type.
Obtain and securely connect an audio cable
of the correct type. The Artis accepts both
balanced (TRS) and unbalanced (TS) 1/4-inch
audio cables.
If you can hear sound but it is low or distorted, check if one of the following might be the
issue:
The audio cables are not securely
plugged into the Artis, audio system,
or mixer.
Set the volume of the audio system or mixer
to the lowest level, securely plug in the audio
cables on both ends, and then slowly turn up
the volume.
A received MIDI volume message
has specied a low volume.
Set the volume of the audio system or
mixer to the lowest level. Disconnect all
MIDI cables, set the Destination parameter
in Global Mode to Local or MIDI+Local,
and reset the volume level on the Artis, by
pressing Panic (see page 3-17). Finally, slowly
turn up the volume level of the audio system
or mixer.
The current Multi has another
controller assigned to volume, and it
is turned down.
Select a different Multi. Or change the
problematic controller setting by editing the
Multi in Multi Edit Mode.
The input to the audio system is set
for low impedance instead of high
impedance.
Set the volume of the audio or mixer to the
lowest level, change the impedance setting,
and then slowly turn up the volume of the
audio system or mixer.
The input trim to the audio system or
mixer is set too low.
Slowly turn up the trim.