User Manual

Troubleshooting
Common Problems
12-3
If there is no sound from your SP5, check if one of the following might be the issue:
The volume slider is turned down. Slowly push the volume slider up.
Headphones or an audio cable is
plugged into one of the Headphones
jacks.
Unplug the headphones or cable from the
Headphones jack.
The volume control on the audio
system or mixer is turned down.
Slowly turn the volume control up.
The signal source selection on the
audio system or mixer is incorrect.
Set the volume of the audio or mixer to the
lowest level, select the correct signal source,
and then slowly turn up the volume.
The audio cables are not securely
plugged into the SP5, audio system,
or mixer.
Set the volume of the audio or mixer to the
lowest level, securely plug in the audio cables
on both ends, and then slowly turn up the
volume.
The audio cable is of an incorrect
type.
Obtain and securely connect an audio cable
of the correct type. The SP5 accepts both
balanced (TS) and unbalanced (TRS) 1/4-inch
audio cables.
If you can hear sound but it is low or distorted, check if one of the following might be the
issue:
The audio cables are not securely
plugged into the SP5, audio system,
or mixer.
Set the volume of the audio system or mixer
to the lowest level, securely plug in the audio
cables on both ends, and then slowly turn up
the volume.
A received MIDI volume message
has specied a low volume.
Set the volume of the audio system or mixer
to the lowest level. Disconnect all MIDI
cables, set the Destination parameter in
Global Mode to Local or MIDI+Local, and
reset the volume level on the SP5. Finally,
slowly turn up the volume level of the audio
system or mixer.
The current Setup has another
controller assigned to volume, and it
is turned down.
Select a different Setup. Or change the
problematic controller setting by editing the
Setup in Edit Setup Mode.