Users Manual Part 1

30 US-EN
Problem Reason Solution
The robot vacuum cleaner
does not charge.
The robot vacuum cleaner is not making
good contact with the charging conta
cts
3
on the charging dock
2
.
Make sure there is good contact
b
etween the robot vacuum c
leaner
and the charging contacts
3
on
the charging dock
2
.
The charging dock
2
is turned off and
the robot vacuum cleaner is turned on,
draining the battery.
We recommend continuous
charging when the robot vacuum
cleaner is not in use to ensure it
has enough power for the next
cleaning.
The robot vacuum cleaner
gets stuck while cleaning.
The robot vacuum cleaner is obstructed
by cables, curtains or rugs on the floor.
The robot vacuum cleaner auto-
matically tries to find different
solutions. If it is unable to find a
s
olution, you will need to interv
ene.
The robot vacuum cleaner
returns to the charging
dock
2
to recharge be-
fore it is done cleaning.
Low battery, the robot vacuum cleaner
automatically returns to the dock to
recharge.
Charge the robot vacuum cleaner.
Wood floors, tiling and different floor
levels, cleaning speed and time of the
robot vacuum cleaner vary.
The cleaning times of the robot
vacuum cleaner vary based on
the complexity of the room, dirt
level and cleaning mode.
The robot vacuum cleaner
does not clean according
to the cleaning schedule.
The robot vacuum cleaner is not
turned on.
Turn on the power switch
9
(Position “–“).
Battery low If the robot vacuum cleaner is in
standby, make sure it is charged
so it will always have enough
power to clean.
The robot vacuum cleaner is clogged. Turn the product off and clean the
dust bin
17
and other parts.
The remote control is not
working (the effective
range is 16.40 ft (5 m).
Remote control batteries low.
Replace the batteries with new bat-
teries and install these properly.
The robot vacuum cleaner is turned
off / robot vacuum cleaner battery low.
Verify the power switch
9
is on
(Position “–“) and the robot vac-
uum cleaner has enough battery
power.
The infrared sensor on the remote con-
trol or the receiver on the robot vacuum
cleaner are dirty and unable to transmit
or receive signals.
Clean the infrared sensor or the
receiver on the robot vacuum
cleaner with a cotton cloth.
An object near the robot vacuum clea
ner
is interfering with the infrared rays.
Avoid using the remote control
near other infrared devices.
309029_1901__silv_Saugroboter SSRA1_content_US.indd 30 11.09.19 08:26