Installation Guide

10
Trouble - Shooting
If you have followed the instructions carefully and your faucet still does not work
properly, take the following corrective steps:
PROBLEM CAUSE ACTION
Leaking from faucet
handle
Locking nut (11)
may have come
loose or cartridge
(12) may
need to be reseated
Water does not shut
off completely
Cartridge (12) may
need to be adjusted
or replaced
Remove cover button (7).
Loosen set screw (8) with 2.5
mm hex wrench (18). Remove
handle (9). Unscrew cartridge
cover (10) by hand. Tighten
locking nut (11) with an
adjustable wrench
Remove cover button (7).
Loosen set screw (8) with 2.5
mm hex wrench (18). Remove
handle (9). Unscrew cartridge
cover (10) by hand. Unscrew
locking nut (11) with an
adjustable wrench. Remove
cartridge (12). Check for
cracks, and if O-ring is seated
correctly. Reseat cartridge (12)
Leaking between
spray head and
hose
Spray head (1A) may
be loose or washer
(2) may not be
seated correctly in
the hose connection
Low flow Check valve
connector (5) may
be clogged with
debris
Loosen set screw (6).
Remove spray hose & spring
(3). Unscrew check valve
connector (5) located at the
bottom of spray hose & spring
(3). Soak in 50/50 solution of
warm water and vinegar for 5
minutes. Reinstall check valve
connector (5) and spray hose &
spring (3)
Tighten spray head (1A) by
hand until snug. Make sure
washer (2) is seated correctly