Installation Guide

Trouble-Shooting

If you have followed the instructions carefully and your faucet still does not work properly, take the following corrective steps:

Leakage under the faucet

handle

Bonnet nut has come loose. Remove the index. Loosen set screw with

hex wrench. Remove the handle. Unscrew

cap (by hand only). Tighten bonnet nut

with an adjustable wrench.

Aerator drips or has inconsistent

water flow pattern

Aerator is dirty or not

seated properly.

Unscrew aerator with aerator wrench and

clean out debris.

Water does not shut off

completely

Cartridge may need to be

adjusted or replaced.

Remove the index. Loosen set screw with

hex wrench. Remove the handle. Unscrew

cap (by hand only). Loosen bonnet nut

with an adjustable wrench. Remove the

cartridge. Check for cracks.

There is leaking from the

sink drain at the base of

the sink

The sink has a rough or

irregular surface.

Apply additional silicone sealant to the

beveled side of the drain flange. Retighten

and test for leaks.

There is a low flow of water

The screen filters in the hose

connectors are dirty.

Turn off the water supply at the water

valves and unscrew the hose connectors

from the water supply lines. Clean the

screens in the water lines with hot water,

removing any debris or calcium build up.

PROBLEM CAUSE ACTION