Installation Guide

Troubleshooting

If you have followed the instructions carefully and your faucet still does not work properly,

take the following corrective steps:

Leakage under faucet handle

PROBLEM CAUSE ACTION

Locking nut has come loose or

cartridge needs to be reseated.

Loosen set screw with Phillips screwdriver.

Remove handle and unscrew cartridge

cover by hand. Tighten locking nut with an

adjustable wrench.

Water does not shut off

completely

Cartridge may need to be

adjusted or replaced.

Loosen set screw with Phillips screwdriver.

Remove handle and unscrew cartridge

cover by hand. Unscrew locking nut with

an adjustable wrench. Remove ceramic disc

cartridge.

Check for cracks, and if O-ring is seated

correctly. Reseat cartridge.

Low flow

Aerator may be clogged Unscrew aerator assembly by hand and

turn on water to flush debris.

The screen filter in the hose

connectors is dirty.

Turn off the water supply at water valve

and unscrew the hose connectors from

water supply lines. Clean the screen in the

water lines with hot water, removing any

debris or calcium build up.