Installation Guide

11
Trouble - Shooting
If you have followed the instructions carefully and your faucet still does not work
properly, take the following corrective steps:
PROBLEM CAUSE ACTION
Leakage under the
handle
Locking nut (3) has
come loose
Leaking from spray
hose
Quick Connect (9)
may be installed
incorrectly
Water will not shut
off completely
Cartridge (4) may
need to be adjusted
or replaced
Unscrew joystick from handle
(1). Loosen set screw with a
hex wrench (13). Remove metal
handle (1). Unscrew cartridge
cover (2) by hand only.
Tighten locking nut (3) with an
adjustable wrench
Remove Quick Connect (9)
from spray hose (10) and
reinstall. Make sure you hear a
click when you install it on the
spray hose (10)
Unscrew joystick from handle
(1). Loosen set screw with
a hex wrench (13). Remove
metal handle (1). Unscrew
cartridge cover (2) by hand
only. Remove locking nut (3)
with an adjustable wrench.
Remove ceramic disc cartridge
(4). Check for cracks
Hose does not
retract
Weight (11) may be
installed incorrectly
Low Flow Quick Connect (9)
may be clogged with
debris
Readjust weight (11) on the
hose (10). Make sure it is
installed on the designated
mark on the hose (11)
Remove Quick Connect (9)
from hoses. Soak in 50/50
solution of warm water and
vinegar for 5 minutes, then
reinstall