Instructions / Assembly
11
Trouble - Shooting 
If you have followed the instructions carefully and your faucet still does not work 
properly, take the following corrective steps:
PROBLEM CAUSE ACTION
Leakage under the 
handle
Locking nut (4) has 
come loose
Remove index button 
(2A). Loosen the set 
screw (2B) with a hex 
wrench (9). Remove the 
handle (1) and unscrew 
cartridge cover (3) 
by hand. Tighten 
locking nut (4) with an 
adjustable wrench
Water will not shut off 
completely
Cartridge (5) may 
need to be adjusted or 
replaced 
Remove index button 
(2A). Loosen the set 
screw (2B) with a hex 
wrench (9). Remove the 
handle (1) and unscrew 
cartridge cover (3) by 
hand. Unscrew the 
locking nut (4) with 
an adjustable wrench. 
Remove ceramic disc 
cartridge (5).Check for 
cracks, and if O-ring is 
seated correctly. Reseat 
cartridge (5)
Leaking between spray 
head (8) and the hose 
(12)
Spray head (8) may be 
loose 
Tighten the spray head (8) 
by hand until snug
The hose (12) does not 
retract
The weight (11)is not 
installed correctly
Readjust the weight 
(11) on the hose (12)










