Installation Guide

24
Trouble-Shooting
If you have followed the instructions carefully and your faucet still does not work properly, take the following corrective steps:
Kitchen Sink Warranty
Kraus products are manufactured and tested to the highest quality standards by Kraus USA Inc. (“Kraus”).
Kraus extends this warranty to the original purchaser for personal household use of the “Kitchen Sink” in its original location. The
warranty is non-transferable.
Kraus warrants the structure and finish of the product to be free from defects in material and workmanship under normal usage for the
lifetime of the product. The warranty commences from the initial date of purchase by the owner or trade professional, from an
authorized Kraus dealer, through the lifetime of the original owner or end-user.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with
a product of equal value at the option of Kraus. This warranty extends to the original owner or end-user, and is not transferable to a
subsequent owner.
Leakage under faucet handle
Locking nut has come loose or cartridge
needs to be reseated
Remove button located at top of handle.
Loosen set screw with hex wrench. Remove
handle and unscrew cartridge cover by
hand. Tighten locking nut with an adjustable
wrench
Water does not shut off completely
Cartridge may need to be adjusted or
replaced
Remove button located at top of handle.
Loosen set screw with hex wrench. Remove
handle and unscrew cartridge cover by
hand. Unscrew locking nut with an
adjustable wrench. Remove ceramic disc
cartridge.
Check for cracks and if O-ring is seated
correctly. Reseat cartridge
Leaking between spray head and the hose
Spray head may be loose or washer is not
seated correctly in the hose connection
Tighten spray head by hand until snug.
Make sure washer is seated correctly
PROBLEM CAUSE ACTION
Hose does not retract
Weight may be installed incorrectly Readjust weight on hose
Low flow
Aerator may be clogged
Unscrew aerator with aerator key. Hold tip
of spray head and turn on water to flush
debris
Codes/Standards Applicable
NSF/ANSI Standard 61 certified by IAPMO
NSF/ANSI Standard 372 certified by IAPMO
Meets ASME A112.18.1
1.8GPM 6.8L/min maximum
LEAD FREE
Waterlines may be clogged
Turn off the water supply at water valve
and unscrew the hose connectors from
water supply lines. Clean the screen in the
water lines with hot water, removing any
debris or calcium build up.