Specification Sheet
Trouble - Shooting
If you have followed the instructions carefully and your faucet still does not
work properly, take the following corrective steps:
PROBLEM CAUSE ACTION
Leakage under the
handle
Locking nut has come
loose
Unscrew the lever on
the handle by hand.
Loosen set screw
with a hex wrench.
Remove the handle and
unscrew trim cap by
hand. Tighten locking
nut with an adjustable
wrench
Water will not shut off
completely
Cartridge may be
defective
Unscrew the lever on
the handle by hand.
Loosen set screw with
a hex wrench (2.5 mm).
Remove the handle
and unscrew trim cap
by hand. Unscrew the
locking nut with an
adjustable wrench.
Remove ceramic disc
cartridge. Check for
cracks
Leaking between spray
head and the hose
Spray head may be
loose or washer is not
seated correctly in the
hose connection
Tighten the spray head
by hand until snug.
Make sure the washer is
seated correctly