Warranty Guide
Please register your product online at www.koolmore.com registering your products will expedite any 
warranty claims and also allow us to communicate any critical product-related notifications and 
updates. 
90 Day Warranty. 
Unless otherwise stated, Koolmore bakery display cases are backed by a 90-day warranty. This warranty 
guarantees that new, qualified products will be free from defects in material and workmanship under 
normal use during the specified warranty period. This warranty is void on products sold or shipped 
outside of the United States. This warranty is only valid to the original purchaser of Koolmore products. 
If a qualified product is found to be defective during this period, Koolmore will repair the defective 
product, replace any defective parts, or replace the defective product.  
What This Warranty Does Not Cover: Koolmore will not warrant coverage for product failure or damages 
that arise under the following conditions:  
• Failure to install and/or use the unit within proper operating conditions.  
• Installation in non-commercial or residential applications. 
• Products sold or used outside of the United States.  
• Any damage that occurs as a result of negligence or improper handling. 
 Additionally, no claims can be made against this warranty for spoilage of products, loss of sales or 
profits, or any other consequential damages. If defects are the result of freight or handling damage your 
first recourse must be to notify the delivering freight carrier.  
To obtain warranty service please contact us warranty@koolmore.com or call us at 718-576-6342 x 2 

