Use and Care Manual

TROUBLESHOOTING
Symptoms Causes Solutions
Burners won’t
light
- Gas supply off -
Air in lines
- Check main/unit gas
valves - Turn gas valve on.
Attempt to light pilot every
15 sec.
- Pilot valve not lit
- Turn off gas - allow unit
to vent for 5 minutes. Turn
gas back on and light pilot
Front or rear
burner won’t light
- Control not on -
Water in burner
- Turn temperature control
to ON. Set to desired
setting when lit - Remove
burner and dry thoroughly
- Damaged
temperature control,
Burner, or other
internal component
- Contact manufacturer for
repairs
Pilot will not light
- Gas supply off -
Air in lines
- Check main/unit gas
valves - Turn pilot valve on.
Attempt to light pilot every
15 sec.
- Pilot valve not on - Turn pilot valve on/adjust
- Burner not hot
enough -
Temperature control
not set
- Adjust for desired
temperature - Shutter or
nozzle out of adjustment -
Contact qualified technician
for adjustment
- Damaged
temperature control,
burner, or other
internal component
- Contact manufacturer for
repairs