Use and Care Manual

Issue
Not Cooling
The unit doesn't seem to reduce temperature,
and items inside aren't getting cold.
Inefficient Cooling
The unit is cooling but not as much as expected.
Items are not getting sufficiently cold.
Excessive Noise
The unit is making a lot of noise, more than
typical operating sounds.
Condensation
There's water droplets or a wet layer forming on
the outside of the unit.
Exterior Feels Hot
The outside surface of the unit is unusually
warm or hot to the touch.
Potential Causes & Solutions
• Check if the power supply is interrupted, the
power cord is disconnected from the wall outlet,
or if the fuse is blown/circuit breaker is activated.
• Make sure the temperature control is not turned to OFF.
• Ensure the appliance is properly ventilated and
not exposed to direct sunlight or placed near a
heater or stove.
• Avoid frequent opening and closing of the lids,
and do not overstock items beyond the load line.
• Adjust the temperature control dial as necessary.
• Defrost the freezer compartment if excessive
frost is observed.
• Verify the floor underneath the appliance is
sturdy, and the unit isn't shaking or rattling.
• Ensure the rear panel isn't in contact with a wall,
and there are no objects behind the freezer.
Note: The compressor may generate a loud sound
when operation starts - this will subside with time.
This can happen on hot, humid days or depending
on the place of installation. It is normal when
humidity is high and water particles form on cold
surfaces. Wipe away condensation with a dry cloth.
This is especially common in summer or when the
freezer first starts running.
The freezer's design includes a pipe for radiating
heat and preventing condensation.
This heat does not affect the items inside the
freezer.
VI. TROUBLESHOOTING GUIDE
In this table, we identify some common issues you might encounter with your appliance,
along with potential causes and solutions.
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