Warranty

Troubleshooting
Issues
Cause
Solution
Strange noise under
the bottom shelf
Fan blade broken.
Power off and fix the blade.
Non-cooling in spite of
normal operation
1 Power is off
3.Refrigerant leak
4.Unit failure.
1. Power it on.
3.Patch the leak and refill refrigerant
4.Call for professionals.
Weak air from air
curtain, and higher
cabinet temperature
1. Evaporator blocked by ice
2.lnside fan
damaged.
3. Temperature is to low.
4. Vent is blocked by product
1. Increase defrost frequency.
2.Rep
lace the fan.
3. Adjust the set temperature
4. Remove the product
Normal air curtain,
but higher cabinet
temperature
1 .Insufficient refrigerant.
2.Temperture set to high
3.The wind curtain
disturbed by strong air flow.
4.Ambient temperature or humidity beyond
standards.
1. Refill the refrigerant.
2.Adjust the temperature
temperature controller.
3.Removing the disturbing factors.
4.lmprove the conditions.
Melting water overflown
1 .Heating pipe melting water damaged
2.Water-
levelcontroller failure.
3.Ambient temperature or humidity higher
than normal
1 .Replace the heating pipe. 2.
Replace the water-level controller.
3.lmpove the environment
Normal air curtain,
but
Periodical
fluctuation of cabinet
temperature
I. Condenser is dirty
2.Poor venting of the unit.
3.Heat protection of compressor failure
4.Capillary
is blocked by ice
5.Temperature controller failure
.
I. Clean the condenser.
2.lmprove the venting conditions.
3.Replace the heat protection.
4.Replace the drying filter.
5
.Replacethe temperature controller
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