User's Manual

11
11. Troubleshooting
To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using
this unit, check the following points before requesting service.
Problem Solution
No power • Ensure that the AC cord of the apparatus is properly connected .
• Ensure that there is power at the AC outlet.
• Press
(standby) button to turn the Soundbar on.
Loud hum or noise is
heard.
• The plugs and sockets are dirty. Wipe them with a cloth slightly moistened
with an appropriate non-abrasive cleaning solution.
Remote control does
not work
• Before you press any playback control button, rst select the correct source.
• Reduce the distance between the remote control and the unit.
• Insert the battery with its polarities
/ aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the sensor on the front of the unit.
No sound
• Make sure that the Soundbar is not muted. Press
(MUTE) or volume +/-
button to resume normal listening.
• Press
button on the remote control to switch the soundbar to standby
mode. Then press the button again to switch the soundbar on.
• Press source buttons to select a dierent input source.
• When using either of the Digital inputs, if there is no audio:
- Try setting the TV output to PCM or
- Connect directly to your Blu-ray/other source, some TVs do not pass
through digital audio.
• Your TV may be set to variable audio output. Conrm that the audio
output setting is set to FIXED or STANDARD, not VARIABLE. Consult your
TV’s user manual for more detailed information.
• If using Bluetooth, ensure that the volume on your source device is turned
up and that the device is not muted.
I can’t nd the
Bluetooth name of this
unit on my Bluetooth
device for Bluetooth
pairing
• Ensure the Bluetooth function is activated on your Bluetooth device.
• Re-pair the Soundbar with your Bluetooth device.
• The Soundbar has a Bluetooth® function that can receive a signal within 8
metres. Keep a distance within 8 metres between the Soundbar and your
Bluetooth® device.
The Soundbar turns o
•
When the Soundbar's external input signal level is too low, the Soundbar
will be automatically turn o after 15 minutes. Please increase the volume
level of your external device.