Operation Manual

9
TROUBLESHOOTING
Problem Possible causes What to do
The display on the front panel
does not light up.
The main cable is not
connected.
Check if the main cable is
plugged into the power socket.
No sound or picture, but the
front panel shows red light.
The receiver is in standby
mode.
Press the standby button.
The satellite dish is not pointing
at the satellite.
Adjust the dish. Check the signal
level in the Antenna Setup
menu.
No sound or picture.
No signal or weak signal.
Check the cable connections,
the LNB and other equipment
connected between the LNB and
the receiver, or adjust the dish.
The satellite dish is not pointing
at the satellite.
Adjust the dish.
Signal is too strong.
Connect a signal attenuator to
the LNB input.
Satellite dish is too small. Change to a larger dish.
LNB noise factor is too high.
Change to an LNB with lower
noise factor.
Bad picture / blocking error.
The LNB is faulty. Change the LNB.
There is no picture on the
screen when the device is
switched on.
The system is connected by RF
leads.
Check the UHF channel fixed in
your system and tune it properly.
There is interference on the
digital satellite channels, an
existing terrestrial channel or a
video signal.
The system is connected by RF
leads and the output channel of
the receiver interferes with
existing terrestrial channels or a
video signal.
Change the receiver output
channel to a more suitable
channel, or connect the system
by SCART leads.
The battery is exhausted. Change the battery.
The RCU is not working.
The RCU is incorrectly aimed.
Aim the RCU at the receiver, or
check if nothing is blocking the
front panel.
Note:
If you have tried all of the actions suggested above and the problem is still not solved, please contact
your dealer or service provider.