User Guide

Appendix A-2 Print Controller PostScript Option
Appendix A Troubleshooting
■ Basic Troubleshooting
For basic troubleshooting, see “Appendix A: Troubleshooting” in the Print
Controller INSTRUCTION MANUAL.
■ General Problems on the PS
● Cannot get the correct outputs using the Konica PS Driver.
Tr y using the Adobe PS Driver.
● A PostScript Error message displays.
For error content, visit Adobe’s home page at http://www.adobe.com.
● PostScript Error messages such as “VMerror” and “limitcheck”
display.
The printer (copier) may be short on memory capacity. Consider upgrading the
memory.
● A PostScript Error message displays when attempting to get a
printout from a specific computer.
There may be loose connections in the printing system. Recheck all of the con-
nections involved.
● A PostScript Error message displays when attempting to get a
printout from a specific application.
Error conditions may exist in the application. Try to print out a simple test file. If
this does not succeed, reinstall the application in question.
● A PostScript Error message displays when attempting to get a
printout from a specific file.
It is possible that the print setting for the file is wrong, that graphics contained in
the file are damaged, or that bad elements are contained in the file.
Find a print setting that does not cause any PostScript Error message to appear,
and try to get a printout. If this fails, save the file under a different name.
● A PostScript Error message displays when attempting to get a
printout of a specific page.
It is possible that elements or fonts used in the page are damaged, or more
memory is required.
Tr y to print with different elements or fonts cut off or selected in sequence. If this
causes no problems, consider upgrading the memory.