® Crown Print Monitor+ Administrator’s Guide 1800722-001A
Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. All other trademarks are the property of their respective owners.
Contents 1 Introduction ...................................................................................................... 5 Introduction 6 System Requirements 7 About the Documentation 8 About This Manual 9 Conventions 9 About Crown Print Monitor+ 10 Status Component 10 Send Component 10 Configuration Component 10 2 Installation ......................................................................................................
Step 2. Adding a Printer Port 14 Windows XP/2000/NT4 14 Windows Me/98 15 Step 3. Configuring a Port — Automatic and Manual Installation 16 Port Configuration Options 17 Port Configuration Steps 18 Using Crown Print Monitor+ 19 Windows XP/2000/NT4 19 Windows Me/98 20 Uninstalling Crown Print Monitor+ 22 3 iv Troubleshooting .............................................................................................
Introduction
Introduction Crown Print Monitor+ works with the Microsoft Print Spooler in Windows environments to port jobs to the printer as well as to retrieve information from the printer. In Crown Print Monitor+, Print Spooler “monitors” or “despoolers” are configured to service print jobs in a particular queue. Designed specifically for your printer, Crown Print Monitor+ uses TCP/IP protocol to transport print jobs and access printer status information.
System Requirements To use Crown Print Monitor+, you need A printer with Crown or Crown Port+ printer technology and an Ethernet interface configured for TCP/IP protocol Crown Print Monitor+ works with the KONICA MINOLTA printer it was shipped with. If you have other KONICA MINOLTA printers, check their documentation or our web site at www.konicaminolta.net/printer/ to see whether they use Crown technology. If so, they can also use Crown Print Monitor+.
About the Documentation If your printer has a network interface, Crown Print Monitor+ documentation came with your printer on CD-ROM. 8 Crown Print Monitor+ Administrator’s Guide You’re now looking at this manual. It contains detailed information on installing, using, and troubleshooting Crown Print Monitor+. A more detailed explanation of this manual is provided in the “About This Manual” section, later in this chapter.
About This Manual This manual is written for Windows XP/2000/NT4/Me/98 administrators, and it is divided into the following sections: 1 Introduction Presents an overview of Crown Print Monitor+, provides system requirements, and describes Crown Print Monitor+ files. 2 Installation Provides the installation and uninstallation instructions and describes how to access and use Crown Print Monitor+. 3 Troubleshooting Provides information on Crown Print Monitor+ status messages.
About Crown Print Monitor+ Crown Print Monitor+ transports print jobs to a print device using the TCP/IP protocol and displays status information to the host via Print Manager. Its three main components are status, send, and configuration. They’re explained in the following sections. Status Component This component obtains information from the printer, such as print job “go/ nogo” and error or warning conditions. Status information displays in Print Manager through the print queue status dialog box.
Installation
Preparing to Use Crown Print Monitor+ Before you can use Crown Print Monitor+, you need to: Install Crown Print Monitor+ Add a printer port Configure the port Automatic Installation If you use the AutoInstaller (setup.exe) on the Software Utilities CD-ROM that came with your printer, follow this procedure to automatically install Crown Print Monitor+ and add a printer port. 1 2 3 4 5 6 Insert the Software Utilities CD-ROM in your PC’s CD-ROM drive.
Installation Notes Windows XP/2000/NT4 You must be logged on as a member of the Administrator group to install Crown Print Monitor+. Also, the TCP/IP network protocol must be installed. Windows Me/98 The TCP/IP network protocol must be installed to install Crown Print Monitor+. Downloading from the Internet 1 2 3 4 5 Create a new folder on your desktop and name the folder Monitor. From the web site, download the cpmplus.exe file into the folder created in step 1.
6 7 8 Click Next on the Welcome screen to continue. Crown Print Monitor+ setup begins. If you are prompted to add a new port, type the IP Address of your printer into both the Port Name and IP Address boxes. Then choose OK. Choose Finish and restart your computer when prompted. Step 2. Adding a Printer Port If you used the Software Utilities CD-ROM AutoInstaller (as described in “Automatic Installation” on page 12), this step is performed automatically for you. Skip to “Step 3.
5 Select OK. The Configure Crown Port dialog box closes. Auto Discovery Option In this option, the port name and IP address are set automatically. You can configure the port after completing these steps. 1 2 3 4 5 6 Select the Auto Discovery radio button. Select the Search for Printers button. The Add Crown Port dialog box disappears and you are back in the printer driver’s Add Port dialog box. Close the Add Port dialog box.
Manual Option 1 2 3 4 5 After selecting the Manual button, type the port name and IP address in the appropriate text boxes. Select the Advanced button. The Configure Crown Port dialog box appears. Configure the Timers, the Port Setting, the Audible Alert and the Output Bin Notification. For information about the options, see “Port Configuration Options” on page 17. Choose OK. The Configure Crown Port dialog box disappears. Choose OK.
Port Configuration Options Timers There are three timers to set. For each time, you scroll through a list box and select a value between 1 and 600 (seconds). 1 2 3 Status Update Interval — Determines how often Crown Print Monitor+ updates Print Manager about the printer’s status. Status Request Timeout — Determines how long Crown Print Monitor+ waits before notifying Print Manager that the printer is not responding.
Port Configuration Steps Windows XP/2000/NT4 Follow these steps to configure the port. 1 2 3 4 5 6 From the Print Manager, choose Printer Properties. From the Print to: list box, select the print device using the port that needs to be configured. On the Ports tab, select Configure Port. Configure the Timers, the Port Setting, the Audible Alert, and the Output Bin Notifications. Options are described in “Port Configuration Options” on page 17. Choose OK. Close the dialog box.
8 9 10 Configure the Timers, the Audible Alert, and the Output Bin Notification. Options are described in “Port Configuration Options” on page 17. Choose OK. Close the Print Servers Properties dialog box. Using Crown Print Monitor+ If you have installed Crown Print Monitor+, added a port for the printer, and configured the port settings, if necessary, you are ready to use Crown Print Monitor+.
Menu or Item Explanation Document Name Displays the title(s) of the document(s). (This may also be the filename.) Status Displays the current state of the print job in process. A print job either proceeds in a normal error-free state or it is in an error state. Error states can be nonvolatile like PAPER OUT or PAPER JAM or volatile like the inability to connect to a target printer (this state is displayed as Printer Not Responding). Owner Displays the document owner.
The following is an explanation of the status window menus and field names: Menu or Item Explanation Printer Provides a drop-down menu that allows you to select Pause Printing, Set as Default, Purge Print Documents, and (Printer) Properties. Document Gives you the option to Pause or Cancel one or more print jobs. View Allows you to view or hide the Status Bar. Help Provides access to Help Topics and information About Windows Document Name Displays the title(s) of the document(s).
Uninstalling Crown Print Monitor+ Use this procedure when uninstalling Crown Print Monitor+. 1 2 3 4 From the Start menu, choose Settings. From the Settings menu, choose Printers. Right-click on your printer and choose Properties. In the Properties window, choose the Details tab, scroll down in the Print to the following port: listing and select a port not associated with Crown Print Monitor+. 5 6 7 8 9 10 11 12 22 You need to select a different port because you can’t delete an active port.
Troubleshooting
Spooler Status Information Windows Me/98 One of the following messages displays via Print Manager in the printer status window when the Windows Me/98 Print Spooler is the originator of the status information: When this message It indicates . . . displays in the Print Manager printer status window . . . Take this action . . . Spooling The print job is being spooled from an application either on a local or remote workstation.
Windows XP/2000/NT4 When this message It indicates . . . displays in the Print Manager printer status window . . . Spooling Take this action . . . The print job is being spooled None from an application either on a local or remote workstation. Remote Downlevel Document displays in the Document Name column of the status window when the client workstation, spooling jobs to an NT4 server, does not transmit complete job information.
Monitor Status Information One of the following messages displays via Print Manager in the printer status window when Crown Print Monitor+ is the originator of the status information. Windows Me/98 When this message It indicates . . . displays in the Print Manager printer status window . . . Take this action . . . Printer not responding Printer Off or Connection Broken Crown Print Monitor+ can’t communicate with the printer.
Windows XP/2000/NT4 When this message It indicates . . . displays in the Print Manager printer status window . . . Take this action . . . Printer not responding Printer Off or Connection Broken Crown Print Monitor+ can’t communicate with the printer. If the print job is spooled by a local workstation, then either turn on the printer or reconnect it to the network. If the job is spooled by a remote workstation, then turn on the printer or reconnect it to the network.
Printer Status Information This printer-dependent status information displays via Print Manager in the printer status window when Crown Print Monitor+ is displaying a message from the print device. Most of these messages are uppercase, and they may vary from one print device to the next. See your printer documentation for a complete list and description of these messages. When this It indicates . . . message displays in the Print Manager printer status window . . .
