User guide

Digital StoreFront 5.2 Administration Reference
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Email Notifications
Email notifications exist at two levels in Digital StoreFront—at the site level and at the company
level. You will access the Company-Level Email Notifications page from the Manage Company page.
Email notifications are email messages sent to registered users, buyers, and Digital StoreFront
operators and administrators to notify them of status changes in two main categories:
User management
These email notifications alert users and designated administrators of changes to a user's registration
status, password, and profile.
Order management
These email notifications alert users and designated administrators with information about orders,
such as changes to the status of a buyer's order, approvals, and various alerts that require action.
A third category is Miscellaneous, which includes a test email for testing the email server settings.
Digital StoreFront has two levels of email notifications—site-level and company-level.
Digital StoreFront sends email notifications messages to users in these and similar situations:
• To welcome new registered users
• To provide users with a new password if they have clicked Forgot your password? on the login page
• To send a manual quote for user approval from the Quote Editor page
• To alert buyers when their order status changes
• To alert specified print shop personnel when there is an MIS communication failure, spending
account usage activity, critical errors in the system, etc.
What you can do with email notifications:
• Send instant email
• Change the sender information (the name and email address from which the
notifications will be sent)
• Change the message body of the notifications (i.e., change the wording in various
supported languages)
• Enable/disable site-level email notifications as needed to suit your business
needs
• Preview an email notification
• Customize the headers and footers for site-level email notifications
For a description of each email notification and information about when and to whom it is sent,
see the Email Notifications-Quick_Reference.