User Guide

Troubleshooting
11
CF1501/CF2001 11-1
11 Troubleshooting
11.1 When Incorrect Copies are Produced
Symptom Possible Cause Remedy
The image is too light. The copy density is set too
light.
Select a darker copy density
setting. Refer to p. 6-20.
The paper is damp. Replace the paper. Refer to
p. 10-1.
The image is too dark. The copy density is set too
dark.
Select a lighter copy density
setting. Refer to p. 6-20.
The document is not pressed
tight enough against the
original glass.
Position the document so
that it is pressed tightly
against the original glass.
Refer to p. 5-11
The copy is blurry. The paper is damp. Replace the paper. Refer to
p. 10-1.
The document is not flat
against the original glass.
Position the document flat
against the original glass.
Refer to p. 5-11.
There are dark specks or
spots throughout the entire
copy.
The original glass is dirty. Wipe the glass with a soft dry
cloth. Refer to p. 12-8.
Either the document pad or
the document transfer belt is
dirty.
Clean the document pad or
the document transfer belt
with a soft cloth dampened
with mild detergent. Refer to
p. 12-9.
The original is very thin or
highly transparent.
Place a blank sheet of paper
over the document. Refer to
p. 5-12.
If a thin double-sided
document is being copied,
the information on the back
side may be reproduced in
the copy.
Select a darker setting for the
background copy density.
Refer to p. 6-20.
CF2001.book Page 1 Friday, January 12, 2001 10:22 AM