magicolor 1600W User’s Guide A034-9561-00A
Thank You Thank you for purchasing a magicolor 1600W. You have made an excellent choice. Your magicolor 1600W is specially designed for optimal performance in Windows environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All other trademarks and registered trademarks are the property of their respective owners.
SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (KMBT): software included as part of the printing system ("Printing Software") , the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory written materials (“Documentation”).
11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein. 12.
For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate disposal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal. Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling.
Contents 1 Introduction .................................................................................................... 1-1 Getting Acquainted with Your Printer .......................................................... 1-2 Space Requirements................................................................................... 1-2 Printer Parts ................................................................................................ 1-3 Front View..................................................
2 Using the Printer Driver ................................................................................ 2-1 Selecting Printer Driver Defaults .................................................................. 2-2 Uninstalling the Printer Driver ...................................................................... 2-3 Windows Vista/XP/Server 2003/2000 ................................................... 2-3 Displaying Printer Driver Settings ..............................................................
Media Storage .............................................................................................. 4-16 5 Replacing Consumables ............................................................................... 5-1 Replacing Consumables ............................................................................... 5-2 About Toner Cartridges............................................................................... 5-2 Replacing a Toner Cartridge..................................................
x-8 Contents
Introduction
Getting Acquainted with Your Printer Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 496 mm (19.5") 396 mm (15.6") 100 mm (3.9") 127 mm (5.0") 520 mm (20.5") 275 mm (10.8") 245 mm (9.6") Front View 380 mm (14.9") 100 mm (3.9") 100 mm (3.9") 707 mm (27.
Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with them.
Rear View 1—Power switch 2—Power connection 2—USB port 1 2 3 Front View with Option 1—Dust cover 1 1-4 Getting Acquainted with Your Printer
About the Control Panel 1—Ready indicator 2—Error indicator 3—Rotate Toner key Rotate Toner 4—Toner indicators Ready 1 Error 2 Clear Y M C K 5—Clear key 3 4 5 About the Indicators The indicators use five types of signals: Off On Slow blinking—1 blink every 2 seconds Blinking—1 blink per second Rapid blinking—2 blinks per second Each of the indicators has the following basic meaning. Ready indicator When lit, printing can be performed.
About the Rotate Toner KEY The Rotate Toner key allows you to switch the printer from normal operation mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup mode. The mode that the printer enters depends on how long the Rotate Toner key is held down.
When cleaning the print head window Hold down the Rotate Toner key for 5 seconds to 10 seconds. The printer enters Print Head Cleanup mode. " " " For details on cleaning the print head window, refer to “Cleaning the Print Head Window” on page 6-8. To return to normal operation mode from Print Head Cleanup mode, refer to “Cleaning the Print Head Window” on page 6-8. Print Head Cleanup mode is a mode that allows the user to clean the print head window more easily.
If any of the errors listed above occur, press the Clear key to continue the print job. Cancelling a Print Job You can cancel a print job that is currently being processed. While data is being processed or printed (the green Ready indicator is blinking), hold down the Clear key for more than 5 seconds to cancel the print job. Both the Ready and Error indicators blink when the print job is cancelled.
About the Printer Driver and Utility CD/DVD Drivers Use/Benefit Windows Vista/XP/Server 2003/ 2000 These drivers give you access to all of the printer features. For details, refer to“Displaying Printer Driver Settings” on page 2-3. Windows Vista/XP/Server 2003 for 64bit " For details on the installation of the drivers, refer to the Installation Guide. Utilities Use/Benefit Remote Panel Utility From the Remote Panel Utility, the current status of this printer can be checked.
System Requirements Personal computer Pentium II: 400MHz or higher Operating System Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Business/ Enterprise, Windows Vista Home Basic/Home Premium/ Ultimate/Business/Enterprise x64 Edition, Windows XP Home Edition/Professional (Service Pack 2 or later), Windows XP Professional x64 Edition, Windows Server 2003, Windows Server 2003 x64 Edition, Windows 2000 (Service Pack 4 or later) Free hard disk space 256 MB or more RAM 128 MB or more CD/DVD dr
Using the Printer Driver
Selecting Printer Driver Defaults Before you start working with your Printer, you are advised to verify and change the default printer driver settings if necessary. 1 Choose the driver’s properties as follows: – (Windows Vista) From the Start menu, select Control Panel, and then click Hardware and Sound to select Printers. Right-click the KONICA MINOLTA magicolor 1600W printer icon, and then select Printing Preferences.
Uninstalling the Printer Driver This section describes how to uninstall the printer driver if necessary. " " You must have administrator privileges in order to uninstall the printer drive. If the User Account Control window appears when uninstalling on Windows Vista, click the Allow button or the Continue button. Windows Vista/XP/Server 2003/2000 1 2 Close all applications.
Windows 2000 1 2 2-4 From the Start menu, select Settings, and then click Printers to display the Printers directory. Right-click the KONICA MINOLTA magicolor 1600W printer icon and select Printing Preferences.
Printer Driver Settings Common Buttons The buttons described below appear on each tab. OK Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. Help Click to view the help. Easy Set Click Save to save the current settings. Specify a Name and Comment to access the settings for use again later.
When this button is clicked, it changes to the Printer View button. " This button appears only when the Watermark tab is selected. Quality View Click the button to display a sample of the settings selected in the Quality tab. When this button is clicked, it changes to the Printer View button. " This button appears only when the Quality tab is selected. Default Click the button to reset the settings to their defaults. " " This button does not appear on the Version tab.
Overlay Tab " Be sure to use overlays with print jobs with a media size and orientation that matches the overlay form. In addition, if settings have been specified for “N-up” in the printer driver, the overlay form cannot be adjusted to match the specified settings.
2-8 Printer Driver Settings
Remote Panel Utility
Working with the Remote Panel Utility Introduction The Remote Panel Utility shows information about the current status of the printer and allows you to specify various settings such as the time until the printer enters Energy Save mode. " In order to use the Remote Panel Utility, install it after installing the printer driver. Opening the Remote Panel Utility Follow the procedure described below to start up the Remote Panel Utility. 1 2 Double-click the file Remote_Panel.
z Change Toner: Used when replacing a toner cartridge. Select this mode, and then click the Rotate Toner button to switch the printer to the Change Toner mode. (Refer to “Replacing a Toner Cartridge” on page 5-5.) z Eject All Toner: Used when replacing all toner cartridges at the same time. Select this mode, and then click the Rotate Toner button to switch the printer to the Eject All Toner mode. (Refer to “Replacing All Toner Cartridges at the Same Time” on page 5-11.
User Service Tab Top Adjustment—Allows the vertical print position to be finely adjusted. Left Adjustment—Allows the horizontal printer position to be finely adjusted. Transfer Power—Set the 2nd Transfer voltage for the Media type. Service's Choice GDI Timeout—Specifies the amount of time until communication with the printer times out. Energy Save—Specifies whether or not the Energy Save mode is enabled. The length of time until the machine enters Energy Save mode can be specified from the Panel tab.
Media Handling
Print Media Specifications Media Media Size Inch Millimeter A4 8.2 x 11.7 210.0 x 297.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 A5 5.9 x 8.3 148.0 x 210.0 Legal 8.5 x 14.0 215.9 x 355.6 Letter 8.5 x 11.0 215.9 x 279.4 Statement 5.5 x 8.5 139.7 x 215.9 Executive 7.25 x 10.5 184.2 x 266.7 Folio 8.25 x 13.0 210.0 x 330.0 Letter Plus 8.5 x 12.69 215.9 x 322.3 UK Quarto 8.0 x 10.0 203.2 x 254.0 Foolscap 8.0 x 13.0 203.2 x 330.2 Government Legal 8.5 x 13.0 215.9 x 330.
Types Before purchasing a large quantity of special media, do a trial printing with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com.
Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Heat sensitive or cannot withstand the fusing temperature (180°C [356°F]) Irregularly shaped (not rectangular or not cut at right angles) Attached with glue, tape, paper clips, stap
Envelope Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. You can print continuously with envelope. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.
Label A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label sheets. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.
Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement. Capacity Tray 1 Up to 50 sheets, depending on their size and thickness Orientation Face up Driver Letterhead Media Type Postcard You can print continuously with postcard.
Folded or wrinkled Printable Area The printable area on all media sizes is up to 4.0 mm (0.157") from the edges of the media. Each media size has a specific printable area (the maximum area on which the machine can print clearly and without distortion). a a a Printable Area This area is subject to both hardware a limits (the physical media size and the margins required by the machine) and a=4.0 mm (0.157") software constraints (the amount of memory available for the full-page frame buffer).
Envelopes Envelopes can only be printed on their front sides (side where the recipient’s address is written). In addition, printing on the front side in the area overlapping the back flap cannot be guaranteed. The location of this area differs depending on the envelope type. Non-printable area Non-guaranteed printable area a a Guaranteed printable area a a Front side (can be printed) Back side (cannot be printed) a=4.0 mm (0.
Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. Note Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
2 3 Slide the media guides to provide more space between them. Load the paper face up in the tray. " Do not load paper above the M mark. Up to 200 sheets (80 g/m2 [21 lb]) of plain paper can be loaded into the tray at one time.
4 Slide the media guides against the edges of the paper. Other Media When loading media other than plain paper, set the media mode (Envelope, Labels, Letterhead, Postcard, Thick Stock 1, or Thick Stock 2) in the driver for optimum print quality. Loading Envelopes 1 Open Tray 1. " 4-12 If media has been loaded into Tray 1, remove all media from the tray.
2 3 Slide the media guides to provide more space between them. Load the envelopes flap side down in the tray. " " " 4 Before loading envelopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed, otherwise the envelopes may become wrinkled or a media misfeed may occur. Up to 10 envelopes can be loaded into the tray at one time.
Loading Label Sheets/Letterheads/Postcards/Thick Stock 1 Open Tray 1. " 2 3 If media has been loaded into Tray 1, remove all media from the tray. Slide the media guides to provide more space between them. Load the media face up in the tray. " 4-14 Up to 50 sheets can be loaded into the tray at one time.
4 Slide the media guides against the edges of the media.
Output Tray All media is fed out facing down into the output tray on top of the printer. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (21 lb) paper. " If the media is stacked too high in the output tray, your printer may experience media misfeeds, excessive media curl, or static buildup. Media Storage Keep media on a flat, level surface in its original wrapper until it is time to load it.
Replacing Consumables
Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. About Toner Cartridges Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself. " " Install only new toner cartridges in your printer. If a used toner cartridge is installed, then toner remaining amount may not be accurate. The toner is nontoxic.
When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. You can find your machine type and the toner cartridge part numbers on the consumables reorder label inside the top cover your machine.
Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use. Level during handling and storage.
Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When the toner is empty, the toner indicator lights up. Follow the procedure described below to replace the toner cartridge. 1 Check the control panel to see which color of toner is empty. As an example, the procedure for replacing the magenta toner cartridge is described below.
3 Open the front cover. " 4 Check that the toner cartridge to be replaced has been moved to the front. " 5 You can identify the toner cartridge by the color of the handle. Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you. Remove the toner cartridge. " 5-6 Before opening the front cover, open Tray 1 if it is not already open. Do not manually rotate the toner cartridge carousel.
Note Do not touch the contact indicated in the illustration. Note Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge. For details, refer to “About Toner Cartridges” on page 5-2. 6 7 Prepare a new toner cartridge. Shake the cartridge a few times to distribute the toner. " Make sure that the toner roller cover is securely attached before shaking the toner cartridge.
8 Remove the cover from the toner roller. " 9 Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. " 5-8 Do not touch or scratch the toner roller. Before inserting the toner cartridge, make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel.
Note Do not touch the contact indicated in the illustration. 10 11 Press in the toner cartridge until it locks into place. Close the front cover. " 12 To replace the toner cartridge for another color, after the front cover has been closed, check that the indicator for the toner to be replaced is lit (if necessary, press the Rotate Toner key), and then replace the toner cartridge as described in steps 3 through 11. Press the Clear key to reset the printer and clear the indicator message.
" 5-10 The printer must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced. If you open the top or front cover before the printer is reset, the calibration stops, then starts over again after the cover is closed.
Replacing All Toner Cartridges at the Same Time Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. By using the Eject All Toner mode, all toner cartridges can be replaced at the same time. Follow the procedure described below to use the Eject All Toner mode. 1 Use either operation described below to switch the printer to Eject All Toner mode. z Hold down the Rotate Toner key for more than 10 seconds.
Replacing the Imaging Cartridge When replacing an imaging cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA imaging cartridge for your specific printer type, as listed in the table below. You can find your machine type and the imaging cartridge part numbers on the consumables reorder label inside the top cover your machine.
Note Dispose of the used imaging cartridge according to your local regulations. Do not burn the imaging cartridge. 3 Prepare the new imaging cartridge. Note Do not touch the PC drum and the transfer belt on the imaging cartridge. 4 Slowly insert the new imaging cartridge vertically, and then push it slightly down toward you to finish installing the imaging cartridge.
5 Carefully close the top cover. " 5-14 The printer must complete a calibration cycle (less than 2 minutes) after the imaging cartridge has been replaced. If you open the top or front cover before the printer is reset, the calibration stops, then starts over again after the cover is closed.
Replacing the Fuser Unit For optimum print quality and performance, use only approved KONICA MINOLTA fuser unit for your specific printer type. 1 Turn off the machine and disconnect the power cord. Note There are extremely hot parts within the machine. Before replacing the fuser unit, wait about 20 minutes after turning off the machine, and then check that the fusing section has reached room temperature, otherwise, you may get burnt. 2 Open the top cover.
3 4 Push the blue handles back as far as possible. Grab the blue handles and lift the fuser unit to remove it. Note Do not touch the matching connectors of the fuser unit and the machine.
5 Prepare a new fuser unit. " 6 Be careful not to touch the surface of the fuser roller. While lifting the fuser unit with the blue handles (one on each side), vertically insert the fuser unit.
Note Do not touch the paper exit sensor on the fuser unit. M Note Do not touch the matching connectors of the fuser unit and the machine.
7 8 9 After the fuser unit is firmly installed, flip the blue handles down toward you. Carefully close the top cover. Reconnect the power cord, and turn on the machine.
5-20 Replacing Consumables
Maintenance
Maintaining the Printer CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body. Handle the printer with care to preserve its life. Abuse handling may cause damage and void your warranty.
Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the imaging cartridge. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer. Do not tilt the printer. Do not touch the electrical contacts, gears, or laser devices. Doing so may damage the printer and cause the print quality to deteriorate. Keep media in the output tray at a minimum level.
Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. However, be sure to turn on the printer when cleaning the print head window.
Interior Cleaning the Media Feed Roller 1 Open the top cover. " 2 If there is paper in the output tray, remove it, and then fold up the output tray before opening the top cover. Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
Note Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty. Do not leave the imaging cartridge removed for more than 15 minutes, and do not place the removed imaging cartridge in a location where it would be exposed to direct light (such as sunlight). 3 Clean the media feed rollers by wiping them with a soft, dry cloth.
CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Note Decreased print quality may result if the surface of the BOTTOM transfer roller is touched. VIEW Be careful not to touch the surface of the transfer roller.
4 5 Slowly insert the imaging cartridge vertically, and then push it slightly down toward you to finish reinstalling the imaging cartridge. Carefully close the top cover. Cleaning the Print Head Window 1 Use either operation described below to switch the printer to Print Head Cleanup mode. z Hold down the Rotate Toner key for 5 to 10 seconds. z On the Panel tab of the Remote Panel Utility, click the P/H Clean Up button.
2 Open the front cover. " 3 Before opening the front cover, open Tray 1 if it is not already open. The magenta toner cartridge has been moved to the position from where it can be replaced. Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you. Remove the toner cartridge. " When the magenta toner cartridge is removed, a gap is created within the printer so that the print head window can easily be cleaned.
Note Do not touch the contact indicated in the illustration. 4 Close the front cover. " 5 6-10 The toner cartridge rotate within the printer. After the toner cartridges have finished rotating and all indicators on the control panel begin blinking, open the top cover.
6 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically. Note Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty.
7 Clean the print head window by wiping it with a soft, dry cloth. BOTTOM VIEW CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
Note Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller. 8 BOTTOM VIEW Slowly insert the imaging cartridge vertically, and then push it slightly down toward you to finish reinstalling the imaging cartridge.
9 Close the top cover. 10 Press the Clear key. " 11 6-14 The blinking of all indicators stop, and the magenta toner indicator lights up. The toner cartridges rotate within the printer. After the toner cartridges have finished rotating, open the front cover.
12 Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Note Do not touch the contact indicated in the illustration.
13 14 6-16 Press in the magenta toner cartridge until it locks into place. Close the front cover.
Troubleshooting
Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.
Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You always adjust the media guides in Tray 1 after inserting the media (a guide that is not properly adjusted can cause poor print quality, media misfeeds, and printer damage).
Understanding the Media Path Understanding the printer’s media path will help you locate media misfeeds.
Indicator Messages The indicators on the control panel provide information about your printer and help you locate each problem. Status Messages (Ready Indicator, Error Indicator) Status messages indicate the current condition of the printer. The printer status also can be checked on the Remote Panel Utility. (Refer to “Working with the Remote Panel Utility” on page 3-2.
Ready Error Toner Condition indicator indicator indicator (green) (orange) (orange) Action On Install a KONICAMINOLTA toner cartridge of the appropriate type (AM, EU, AP or GC). Off Rapid blinking The installed toner cartridge is of an unapproved type. See page 5-3. Blinking Off On Toner out " This message appears when the Toner Out Stop in the Remote Panel Utility is set to Off. On Slow blinking Replace the toner cartridge.
Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status return to “Ready”. Ready Error Toner Condition indicator indicator indicator (green) (orange) (orange) Action Off Replace the toner cartridge. Rapid blinking On Toner out " This message appears when the Toner Out Stop in the Remote Panel Utility is set to On. Off Slow blinking On On " If Toner Out Stop in the Remote Panel Utility is set to Off, printing can continue.
Ready Error Toner Condition indicator indicator indicator (green) (orange) (orange) Action Off Press the Clear key. Slow blinking * Memory full If the error is not corrected, turn off the printer. After a few seconds, turn on the printer. Off Blinking * Front cover or top cover is open. Close the front cover and top cover. * The imaging cartridge Install the imaging is not installed. cartridge.
Service Message This message indicates a more serious fault that can only be corrected by a customer service engineer. Ready indicator (green) Error indicator (orange) Toner indicator (orange) Condition Rapid blinking Rapid blinking All blinking Fatal error Action Turn off the printer. After a few seconds, turn on the printer. If the problem persists, contact your vendor or authorized service provider.
Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Note The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the misfed media.
Clearing Procedures 1 Open the top cover. " 2 If there is paper in the output tray, remove it, and then fold up the output tray before opening the top cover. Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
Note Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty. Do not leave the imaging cartridge removed for more than 15 minutes, and do not place the removed imaging cartridge in a location where it would be exposed to direct light (such as sunlight).
3 Push the fuser separator levers back as far as possible. M CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
4 Remove any misfed media. M " Raise the fuser unit cover and remove the media.
Note Do not touch the paper exit sensor on the fuser unit. M Note Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller.
5 Return the fuser separator levers to their original positions. M 6 7-16 Slowly insert the imaging cartridge vertically, and then push it slightly down toward you to finish reinstalling the imaging cartridge.
7 Carefully close the top cover.
Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Symptom Cause Media is misfeeding. Envelopes are facing Load the envelopes in Tray 1 so the the wrong way in Tray flaps are facing down. 1. If the flaps are on the long edge (Envelope C6 and Envelope DL), load the envelopes with the flap edge toward the machine and the flap side facing down. Unsupported media (wrong size, thickness, type, etc.) is being used. Solution Use KONICA MINOLTA-approved media. See “Print Media” on page 4-2. Also, refer to http://printer.konicaminolta.
Solving Other Problems " To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Solution Printer The power cord is not Turn off the printer, confirm that the power is not correctly plugged into power cord is correctly plugged into the on. the outlet. outlet, and then turn on the printer. Something is wrong Plug another electrical appliance into with the outlet conthe outlet and see whether it operates nected to the printer. properly.
Symptom Cause Not all pages The Clear key was print. pressed. The tray is empty. Solution Make sure no one pressed the Clear key while your job was printing. Check that the trays are loaded with media, in place, and secure. A document is printed Print the overlay file using a suitable with an overlay file printer driver. which has been created by an unsuitable printer driver. Printer resets or turns off frequently.
Solving Problems with Printing Quality Symptom Cause Nothing is printed, or there are blank spots on the printed page. One or more of the Remove the toner cartridges and toner cartridges may check if any is damaged. be defective. Solution The imaging cartridge Remove the imaging cartridge and may be defective. check for damage. If it is damaged, replace it. The media is moist from humidity. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media.
Symptom Cause Solution Image is too light; there is low image density. The print head window is dirty. Clean the print head window. The media is moist from humidity. Remove the moist media and replace with new, dry media. There is not much toner left in the cartridge. Replace the toner cartridge. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it. Media type is set incorrectly.
Symptom Cause Solution The print or One or more of the Remove the toner cartridges and color density toner cartridges may check for damage. If it is damaged, is uneven. be defective or low. replace it. The imaging cartridge Remove the imaging cartridge and is defective. check for damage. If it is damaged, replace it. The printer is not level. Irregular The media is moist print or mot- from humidity. tled image appears. Unsupported media (wrong size, thickness, type, etc.) is being used.
Symptom Cause Solution There are toner smudges or residual images. One or more of the Remove the toner cartridges and toner cartridges are check for damage. If it is damaged, defective or installed replace it. incorrectly. There are toner smudges on the back side of the page (whether or not it has been duplexed). The media path is dirty with toner. Print several blank sheets and the excess toner should disappear. One or more of the toner cartridges are defective.
Symptom Cause Solution Image defects. The print head window is dirty. Clean the print head window. A toner cartridge may Remove the toner cartridges and be leaking. check for damage. If it is damaged, replace it. A toner cartridge may Remove the toner cartridge with the be defective. color causing the abnormal image. Replace it with a new toner cartridge. The imaging cartridge Remove the imaging cartridge and is defective. check for damage. If it is damaged, replace it.
Symptom Cause Solution The color The imaging cartridge Remove the imaging cartridge and has a poor is defective. check for damage. If it is damaged, reproduction replace it. or has poor color density. If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information. For contact information, refer to the Need Assistance Sheet.
7-28 Solving Problems with Printing Quality
Installing Accessories
Dust Cover The dust cover is an optional accessory. Contact your vendor or go to printer.konicaminolta.com for purchase information. When the dust cover is attached to Tray 1, the media is protected from dust, and operating noises from printing are reduced. We recommend that the dust cover remain attached when this printer is used. Installing the Dust Cover 8-2 1 Open Tray 1. 2 Install the dust cover.
Appendix
Technical Specifications Printer A-2 Type Desktop full color laser beam printer Printing system Dual laser diode with polygon mirror Developing system Mono component development system Fusing system Heat roller system Resolution 1200 dpi × 600 dpi or 600 dpi × 600 dpi First print Monochrome: 13 seconds for A4, Letter (plain paper) Full color: 22 seconds for A4, Letter (plain paper) Print speed Monochrome: 20 pages per minute for A4, Letter (plain paper) Full color: 5 pages per minute for A4,
Power supply 120 V, 50 to 60 Hz 220 to 240 V, 50 to 60 Hz Power consumption 120 V: 970 W or less 220 to 240 V: 1020 W or less Energy Saver Mode: 14 W or less Amperage 120 V: 8.2 A or less 220 to 240 V: 4.4 A or less Acoustic Noise Printing: 52 dB or less Standby: 32 dB or less External dimensions Height: 275 mm (10.8") Width: 396 mm (15.6") Depth: 380 mm (14.9") Weight 13 kg (without consumables) 15 kg (with consumables) Interface USB 2.
" The values shown for the toner cartridge and imaging cartridge indicate the number of pages for simplex printing using A4/Letter-size media with 5% coverage. The actual life may differ (be shorter) depending on the printing conditions (coverage, paper size, etc.), differences in the printing method, such as continuous printing or intermittent printing (when print jobs of one page are often printed), or the type of paper used, for example, thick paper.
Index A E Accessory Dust cover ...................................8-2 Envelope ....................................... 4-5 B Basic tab .......................................2-6 C Consumables Fuser unit ..................................5-15 Imaging cartridge ......................5-12 Toner cartridge ...........................5-2 Control panel ................................1-5 D I Indicator Messages Error messages .......................... 7-7 Service messages ......................
M R Maintenance ..................................6-2 Media Clearing misfeeds .....................7-10 Loading .....................................4-10 Path ............................................7-4 Preventing misfeeds ...................7-3 Media path .....................................7-4 Media type Envelope .....................................4-5 Labels .........................................4-6 Letterhead ...................................4-7 Plain paper .................................
