User's Manual

Chapter 5 Troubleshooting
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Chapter 5 Troubleshooting
5.1 How to solve the problem
1. Printing speed is slow.
Push the key SPEED and select the mode High-speed.
2. Printing is light.
Check the condition of ribbon cassette.
If the surface of fabric becomes whitish, replace the cassette with a new one.
Head Adjustment may not be adequate.
Adjust the setting of #1 HEAD ADJUSTMENT.
When a multipart form are used for printing.
Select “DARK” at the setting of HIGH IMPACT key.
3. Paper jam often occurs.
Head Adjustment may not be adequate.
Adjust the setting of #1 HEAD ADJUSTMENT.
The thickness of paper may not be certain.
Select “YES” at the setting of #49 LF STABILIZATION.
4. Cut sheet paper is ejected as SKEW ERROR, though paper is loaded
straight manually.
Check if the black printing is on paper.
Select “NO” at the setting of #38 PAPER SKEW DETECTION.
5. The message PAPER JAM appears, though paper is not jammed.
The paper jam sensor may not function properly if the sensors on the tractors are exposed to a
direct light or sunlight.
Adjust the position of the printer not to be exposed to an excessive light.
Check if any dark printing is near the sprocket hole on the backside of fanfold paper or if any
hole is on the paper fastener of the multipart paper.
Select “NO” at the setting of #39 PAPER JAM DETECTION in the SETUP mode.
LQ
HIGH SPEED 2
NORMAL
HIGH SPEED 1