Conference phones for every situation The Konftel 300IP User Guide ENGLISH
Table of contents Description Our patented audio technology, OmniSound®, is embedded into all Konftel phones to ensure crystal-clear voice transmission. We’re now taking OmniSound® to the next level. OmniSound® 2.0 provides the Konftel 300 with the capability to deliver an even more impressive audio quality. Just like OmniSound full duplex,® OmniSound 2.0 uses® an omni-directional microphone and three speakers for optimal audio performance. OmniSound® 2.
Description General Description Speaker Microphone Display screen Keypad LEDs The Konftel 300IP is a conference phone for IP telephony offering a host of innovative features: • OmniSound® 2.0 audio technology • IP telephony for flexible and affordable telephony • Option of using two accounts simultaneously • Conference feature for automatic multi-party dialling.
Description Description Keypad Display screen UP ARROW navigation in menus, display of call list MENU, settings menu DOWN ARROW navigation in menus, display of call list to display this screen.
Description Description Line menu Writing style in instructions Press LINE to switch to and from this menu. In the instructions, MENU > SETTINGS (5) means you should: Line/number/name New line (two lines if two accounts are registered) Option for creating or splitting conference calls Menu Press MENU. Mark the SETTINGS option using the arrow buttons and confirm by pressing OK to open the menu (or press button number 5).
Answering and making calls Answering and making calls Answering calls Calling from the phonebook A ring tone is heard and the blue LEDs start flashing. Please turn to page 17 for instructions on adding and updating contacts in the phonebook. Press to answer. The LEDs show a steady blue light. Answering calls on hold If a call is made to the conference phone during another call, you will hear a double tone, INCOMING CALL will be displayed on the screen and the blue LEDs start flashing.
During a call Making multi-party calls Adjusting the speaker volume Adjust the speaker volume using the buttons and . Placing calls on temporary hold Mute Press (Mute) to turn off the microphone. The LEDs change from blue to red. The other party cannot hear what you are saying. Press (Mute) to reconnect the call. Turn to “MANAGING PHONE LINES” on the next page for instructions on putting an individual on hold during a multi-party call and other more advanced features.
Managing phone lines Managing phone lines Selecting account when dialling If you have more than one account registered in your Konftel 300IP, you can use the line mode to select the account that you want to use for the new call. Talking privately with one individual Making a new call Switching between lines during multi-party calls Press LINE. Press HOLD. All lines are put on hold. The line menu with the name of your accounts is displayed.
Managing phone lines Profiles Cutting a line Individual lines can be cut out of a multi-party call. Press LINE. The line menu is displayed. The Konftel 300IP gives you the option of using a password to protect contact information in the phonebook and conference guide. All contacts entered by default can be accessed by all users and cannot be password protected. All contacts entered by Admin are also displayed in default mode.
Profiles Changing the profile name and password Log in to Konftel 300IP, see pages 32–33. Select Settings > Basic. Click on the Edit button under the heading Profiles. Enter a name and a new PIN code. Click on Set and save your settings by clicking on Save. Make a note of the name and PIN code and keep them in a safe place. The administrator is able to reset the settings. Phonebook The Konftel 300IP’s phonebook can hold up to 1000 numbers in each user profile.
Phonebook Deleting contacts Select MENU > PHONE BOOK > ERASE CONTACT (2,4). Mark the contact you want to delete and press OK. Confirm that you really want to delete the contact by pressing OK or cancel the deletion of a contact by pressing C. Conference guide The conference guide makes it easy to set up calls with as many as five people, including your own phone. The Konftel 300IP automatically dials all the contacts in the conference group. You can create 20 conference groups in each user profile.
conference guide conference guide Displaying conference group participants Deleting a conference group Select MENU > CONF GUIDE > SEARCH GROUP (3,1). Mark the group you want and press OK. The names of the conference group participants are displayed. Press C to return to the CONFERENCE GUIDE menu or MENU to exit the menu. Press OK or to dial the group. Adding a conference group Select MENU > CONF GUIDE > ADD GROUP (3,2). Enter a group name and press OK to confirm.
Recording Recording It is possible to record a phone conference on an SD (Secure Digital) memory card so you can listen to it later on. It is possible to record a call in progress and use the Konftel 300IP as a dictaphone. A flashing symbol appears on the display screen during recording. A beep is heard every 20 seconds so that other parties in the call know it is being recorded. The beep can be turned off (see page 24). The recorded call is saved on the memory card.
Recording Deleting a recording Select MENU > RECORDING > ERASE FILE (4,3). Confirm that you really want to delete the recording by pressing OK again, or cancel the deletion of a recording by pressing C. Select MENU > RECORDING > ERASE ALL (4,4). Confirm that you really want to delete all recordings by pressing OK again, or cancel the deletion of a recording by pressing C. A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded.
SETTINGS SETTINGS Settings when connecting external equipment (Aux) Changing text on the display screen The Konftel 300IP can be connected to a wireless headset or an external PA system. An optional PA interface box is required for PA system connection. The text on the display screen can be changed when the Konftel 300IP is on hook. Select MENU > SETTINGS > BASIC > AUX PORT (5,1,6). Select the PA option to activate features for external microphone mixer and PA system.
SETTINGS Settings during a call SETTINGS Select MENU > PA > CALIBRATION. AUTO is the default setting and is recommended in most cases. The figure shown in brackets is the measured calibration value. A wireless headset can be used if a person needs to move far away from the conference phone (e.g. during a seminar or presentation). The internal speakers can be turned off temporarily if you wish to use the Konftel 300IP as a personal telephone with a headset.
SETTINGS SETTINGS Checking status NAT Traversal The status menu can be used for troubleshooting. Only the administrator is able to change these settings. See “Installation and Administration of Konftel 300IP” for an explanation of the settings. To check whether address conversion is activated, which may be necessary if the phone is behind a firewall. Account 1 To check account settings for SIP account 1. Select MENU > STATUS > ACCOUNTS > ACCOUNT 1 (7,1,1).
Using the web interface You can use the web browser of a PC connected to the same network to manage contacts, conference groups and settings in the Konftel 300IP. Your choice of language for the Konftel 300IP does not affect the web interface, which is only in English. For security reasons, recordings can only be managed directly on the Konftel 300IP. All other settings that can be made directly on the Konftel 30IP can also be made via the web interface.
Using the web interface Using the web interface Managing the phonebook Editing contacts Select Phone Book. Click on the Edit contact button after the contact you want to change. Edit the contact and click on Save contact. Deleting contacts Click on the Erase contact button after the contact you want to delete. Confirm that you want to delete the contact. You can also delete all contacts by pressing the Erase all button.
Using the web interface Using the web interface Managing the conference guide Select Phone Book > Conference guide. It is normally possible to export contact books stored in your PC in CSV format. Click on the Scroll… button under the heading Import in the web window. Open your CSV file. Click on Import. The name is limited to 15 characters, since the Konftel 300IP screen cannot display more than 15 characters.
Using the web interface Using the web interface Deleting a conference group Checking the call list Click on the Erase group button next to the group you want to delete. Incoming, outgoing and missed calls are displayed in the call list in chronological order. Confirm that you want to delete the group. You can also delete all groups by pressing Erase all groups. Select Call list > Recent. Select one of the tabs Incoming, Outgoing or Missed to filter the list.
Using the web interface Basic settings The settings only affect the user profile you selected when you logged in. Select Settings > Basic. Select Settings > Basic. Using the web interface Select default account The Konftel 300IP can save settings for two accounts, e.g. a company PBX and a public IP telephony service provider. This setting determines which account should be used as default. You can select the account you want to use for a call by pressing LINE before dialling the number.
Using the web interface Using the web interface Adjusting the sound Checking status The sound reproduction can be adjusted to the required pitch (SOFT, NEUTRAL and BRIGHT). Although it is not possible to make settings in the Status menu, the information here may be useful when troubleshooting. Select Soft, Neutral or Bright under the heading Equalizer and click on Save. Select Status. Display text The display text appears on the screen when the Konftel 300IP is on hook.
IP, SIP, URI and IP telephony IP stands for Internet Protocol and is the standard protocol for transferring information over the Internet between computers and other devices. The same standard is normally used in local networks too. An IP address is the unique network address that a computer has in the network. An IP phone is a phone that, like a PC, is connected to the network/Internet. Like the PC, it has an IP address and the call is transmitted as data packets over the network.
FAQ and Troubleshooting Optional accessories I'm not getting a dialling tone Item no. Designation Check that the phone is registered. This is shown as a shaded box in the bottom lefthand corner of the screen If the box is not shaded, contact your phone administrator. 900102080 Expansion microphones (1 pair) extend the voice pickup range to 70 m2.
Technical specifications Technical specifications Size Diameter 240 mm, height 77 mm Environment Weight 1 kg Temperature: 5°–40°C Colour Liquorice black Relative humidity: 20-80% condensation free Display screen Illuminated graphics (LCD), 128x64 Recommended acoustic conditions: Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Reverberation period: 0.
Service and guarantee If anything is wrong with your Konftel unit, please contact the place of purchase. Guarantee We give a two-year guarantee on our conference telephones. Service Service is offered after the expiration of the guarantee. Please contact your retailer and ask for a cost estimate. Konftel support If you have any questions about the guarantee and service, please contact your Konftel support centre. Europe: +46(0)90-706 489 (Monday–Friday 8.00–17.00 GMT+1) E-mail: rma@konftel.
Konftel is a leading company within loudspeaker communication and audio technology. We develop and sell products and technology for telephone conferences based on cutting-edge expertise within acoustics and digital signal processing. A key attribute of our products is that all the conference telephones have built-in, high-quality audio technology – OmniSound® providing crystal-clear sound. Read more about Konftel and our products on www.konftel.com.
