DRIVER’S ELD MANUAL A SUBSCRIPTION SERVICE IS REQUIRED FOR ELD COMPLIANCE FOR COMPLETE TRAINING, VISIT OUR DRIVER RESOURCE CENTER www.konexial.
TIPS 1 Only use 1 ELD per truck. Always leave the ELD plugged in. If you need to move an ELD to a different truck, notifiy My20 support before moving. 2 Check for a GREEN light on the ELD. Do not remove the ELD from the ECM port. 3 Your My20 ELD app must be connected to the ELD to be compliant. Verify it is connected on the ELD status page. Menu >> Settings >> ELD Status 4 Make sure you are logged into the My20 app & connected to the ELD device before you start your engine or turn off your engine.
INTRODUCTION 04 HARDWARE 05 INSTALLATION 06 DOWNLOAD THE MY20 APP 06 CREATE YOUR ACCOUNT 06 INSTALL YOUR ELD 07 CONNECT ELD TO THE MY20 APP 08 HOW TO UPDATE ELD FIRMWARE 09 HOW TO UPDATE MY20 ELD APP 10 APP OPERATION MAIN MENU & SETTINGS 11 LOGS SCREEN & STATUS CHANGE 12 HOW TO ANNOTATE YOUR LOGS & CREATE TRIPS 13 HOW TO PRODUCE & TRANSFER HOS* 14 ELD MALFUNCTION INSTRUCTIONS* 15 TIME CLOCK & GREAT LOGS 16 HOS EXCEPTIONS 17 UDR - UNIDENTIFIED DRIVING RECORDS 18 GOFUEL, DRIV
INTRODUCTION Thank you for choosing MY20 - Your Complete ELD Solution. This compact & easy-to-use device has everything you need for FMCSA compliance & MUCH more! WHAT’S INCLUDED: 1- MY20 Electronic Logging Device 9 Pin (J1939) or OBDII ECM Port* MY20 User Manual** FREE MY20 App Download WHAT YOU NEED: Cellular tablet or smartphone with unlimited data running Apple iOS 11.0 (or higher) OR Android 7.0 (or higher). Verify your operating system at www.konexial.
HARDWARE WHAT TYPE OF ECM PORT DOES YOUR TRUCK HAVE? FRONT BACK MY20 ELD comes equipped with a 9 Pin ECM connector If your truck has a 9 Pin ECM Port No adapter cable is required. 9 PIN ECM PORT FRONT BACK MY20 CELLULAR ELD OBDII Pin ECM connector If your truck has a OBDII Port No adapter cable is required. OBDII PIN ECM PORT If your truck has a 6 Pin ECM Port A 6 Pin to 9 Pin adapter cable is required Available for purchase at konexial.
INSTALLATION STEP 1: DOWNLOAD THE MY20 APP Go to the App Store or Google Play Store and search for MY20 ELD by Konexial. Download the FREE app to your tablet or smartphone When prompted, you must allow the app access to bluetooth, location, and pictures. MY20 supports Apple iOS 11.0 (or higher) OR Android 7.0 (or higher). Verify compatible operating systems at www.konexial.com/faq **Tablets are preferred by most drivers STEP 2: CREATE YOUR ACCOUNT Once you have purchased an ELD subscription at www.
INSTALLATION STEP 3: INSTALL YOUR MY20 ELD YOUR IGNITION MUST BE OFF PRIOR TO INSTALLING YOUR ELD DEVICE. To install the MY20 ELD, match the pin configuration on the back of the ELD to your ECM connector (9pin or OBDII).
INSTALLATION STEP 4: CONNECT YOUR ELD TO THE MY20 APP TO CONNECT YOUR ELD TO THE MY20 APP: 1. While in your truck, confirm that Bluetooth and Location Services are enabled on your tablet or smartphone. Also, verify “Date and Time - set automatically” is activated on your device. 2. Open the MY20 app. 3. Tap ELD STATUS in the upper right corner. 4. Select your truck number under available devices. 5. ELD STATUS will change from Disconnected to ELD STATUS Scanning...Connecting...
INSTALLATION STEP 5: UPDATE YOUR MY20 ELD DEVICE FIRMWARE YOU’RE ALMOST DONE! The last step is updating your ELD’s firmware - This is the operating system embedded in the MY20 ELD. Periodically, firmware is updated with enhancements or bug fixes. **My20 ELD Cellular Unit updates are done Over the Air (”OTA”) and will not follow this process.** TO UPDATE THE FIRMWARE ON YOUR MY20 ELD: 1 Disconnect all other bluetooth devices including headsets, cameras, etc.
APP OPERATION HOW TO UPDATE MY20 APP UPDATE MY20 APP Uninstall your current MY20 ELD App version. For iOS users: Tap & hold down the MY20 App icon until it shows an “X” Tap the “X” and it will say “Cancel” or “Delete” Choose “Delete” For Android users: Tap & hold down the MY20 App icon until it shows “Uninstall” Tap “Uninstall” Go to Google Play Store or Apple App Store and install the newest MY20 ELD App version available. 4.
APP OPERATION MAIN MENU & SETTINGS TAP THE MAIN MENU ICON IN THE UPPER LEFT CORNER TO ACCESS THE FOLLOWING OPTIONS: Joe Smith MAIN MENU Tap Home to exit the main menu and return to the Logs screen. Tap Daily Log to go to your LOGS screen. Tap Messages to view dispatcher, broadcast or other load related messages.
APP OPERATION LOGS SCREEN & STATUS CHANGE Logs for the current day are displayed mid screen with the previous 7 days listed underneath. Tap the center of the graph to view current day log details. Tap any date below the graph to view previous day logs. LOGS SCREEN FUNCTIONS: The LOGS screen is the default screen for the MY20 app. Anytime you log in you will be directed to this screen. DUTY STATUS is displayed in the upper left corner.
APP OPERATION LOGS SCREEN HOW TO CREATE A TRIP All driving activity duration, distance, pre & post DVIR, & document management is based on the drivers trips created. Connect to the ELD and select the TRIPS tab, from the drivers daily log screen. Select the + sign from the upper right hand corner of the screen. (you will see a list of your carriers trucks) Select the truck that you will be driving.
APP OPERATION HOW TO CERTIFY & TRANSFER YOUR HOS RECORDS *IMPORTANT: Per FMCSA requirements, your RODS logs must be reviewed and certified (signed) on a daily basis. This information is required as part of your ELD packet. 1) Begin on the LOG screen. Tap the center of the RODS graph of the current day’s log. Once selected LOGS, TRIPS, SiGN, & SHARE will appear with the Logs tab selected. 2) Review the driving , duty, and cycle hours and change as appropriate. 3) Add any annotations where appropriate.
APP OPERATION ELD MALFUNCTION PROCEDURE INSTRUCTIONS *IMPORTANT: Per FMCSA requirements, this information is required as part of your ELD information packet. PER FMCSA REGULATIONS, IN THE EVENT OF AN ELD MALFUNCTION, A DRIVER MUST: 1 Note the malfunction of the ELD and provide written notice of the malfunction to the motor carrier within 24 hours.
APP OPERATION MY20 TIME CLOCK & GREAT LOGS MY20 TIME CLOCK SCREEN The MY20 time clock screen acts as the main hub for driver information. TIME CLOCK FUNCTIONS: CYCLE: Tap cycle time at the top left corner to change your cycle type. CONNECT: Tap the smaller circle on the bottom center of the screen. This should say “CONNECTED” at all times while using the ELD. TODAY: The bottom left corner of the screen shows miles driven TODAY.
APP OPERATION HOS EXCEPTIONS & BREAKS Tap the time clock icon Touch exceptions at the bottom right corner of the time clock screen. Choose the exception you wish to enable. Touch the toggle switch and the exception status will turn orange. After turning exceptions on, tap dismiss at the bottom of the screen to return to the time clock. NOTE: All exceptions must be turned on while the truck is in park and NOT in driving status.
APP OPERATION UDR - UNIDENTIFIED DRIVING RECORDS WHAT ARE UDRS? Unidentified Driving Records (UDRs) are created on the ELD hardware whenever the truck engine is turned on or if the truck is driven without a driver connecting to the hardware with the My20 App. Because the records can not transfer from the hardware through to the My20 App via the Bluetooth connection, they are saved in the hardware’s memory until the next time a driver is connected to the hardware with the app.
APP OPERATION UDR - UNIDENTIFIED DRIVING RECORDS HOW TO MANAGE UDR First, try to eliminate UDRs by staying connected to the when the engine is on. If you are connected to the 1 hardware hardware when the engine is on, either when the truck is stopped or the truck is moving, the records will be received by the ELD via BT and the logs will be up to date. No UDRs are created.
APP OPERATION UDR - UNIDENTIFIED DRIVING RECORDS HOW TO MANAGE UDR Each UDR segment is presented to the driver as preselected an orange circle and should be reviewed individually by the 3 with driver. a. If the segment belongs to the driver, nothing more needs to be at this time (leave it alone and orange). b. If the segment doesn’t belong to the driver, the driver should deselect that segment by touching the orange circle will change to a white outline. c.
APP OPERATION UDR - UNIDENTIFIED DRIVING RECORDS HOW TO MANAGE UDR Any UDR segment that has been assigned to the driver by the will be tagged with an “ASSIGNED BY CARRIER” 4 carrier banner below the segment. These UDRs are managed by the driver in the app in the same manner as the UDRs that come directly from the ELD.
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NOTES: INTRODUCTION My20 Driver ID: My20 Password : My20 ELD Support email: support@konexial.com phone: 865.888.MY20 ext 2 training videos: www.konexial.
KONEXIAL.COM 865.888.MY20 Drive LIFE Our philosophy at Konexial can be summed up into two words...Drive LIFE. We are committed to creating technology to HELP DRIVERS DRIVELiFE. 2022 Konexial, Inc. All Rights Reserved.
