Installation Sheet
20 
ISSUE 
POSSIBLE CAUSE 
SOLUTION 
My air conditioner is not cooling 
at all. 
The unit is not operating in 
cooling mode. 
Set the unit to be in cooling mode, 
and lower the set temperature 
(pg. 13). 
 The compressor is not on. 
The compressor may take up to 3 
minutes to turn on, or longer if it 
is too warm. 
The ambient temperature is too 
high. 
Lower the room temperature to 
be below 90° F. 
The filter may be dusty or 
blocked. 
Clean the filter (pg. 17). 
The exhaust port is blocked. 
Remove any obstructions in the 
exhaust hose and port. 
My air conditioner blows cold air, 
but does not lower the room 
temperature. 
The unit is not vented. 
The unit must be vented (pg. 3). 
The area of the room is too large. 
Minimize the size of the area to be 
cooled, i.e. adding a drop ceiling. 
Use more than one unit to cool 
the area, or use a larger unit. 
There are open windows and 
doors. 
Close any open doors and 
windows. 
There are too many heat sources. 
Remove or shut off additional 
heat sources such as radio 
equipment, servers, etc. 
The room / garage may be 
inadequately insulated. 
Properly insulate the room to be 
cooled, i.e. using fiberglass. 
The ambient temperature is too 
high. 
The unit may not work if the room 
temperature is above 90° F. 
Direct sunlight is heating the 
room. 
Close curtains or pull down blinds 
to minimize the amount of direct 
sunlight entering the room. 
The filter is dusty or blocked. 
Clean the filter and replace it if 
necessary. 
The condenser coils are dirty. 
Carefully vacuum the coils clean. 
The air intake or exhaust ports are 
obstructed. 
Remove anything blocking the 
ports. 
Note: If the ambient temperature is above 90° F the unit may not blow cold air. 
Tip: Run the unit before it is needed. For example, run the unit in the morning before the area gets hot, and 
continue to run the unit all day long in order to maintain a low temperature. 










