Warranty
Lifetime Limited Warranty for KOHLER® Cast Iron Components
Kohler Co. warrants the cast iron components of products manufactured after February 10, 2000,
to be free of defects in material and workmanship during normal residential use for as long as the
original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and
alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric
conditions, are not manufacturing defects but are indicative of normal wear and tear. This
warranty applies only for KOHLER Cast Iron products installed in the United States of America,
Canada or Mexico (North America).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or
make appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by
this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original
sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not
responsible for labor charges, installation, or other incidental or consequential costs. In no event
shall the liability of Kohler Co. exceed the purchase price of the product.
If the cast iron product is used commercially or is installed outside of North America, Kohler Co.
warrants the cast iron product to be free from defects in material and workmanship for one (1)
year from the date the product is installed, with all other terms of this warranty applying except
duration. All other components other than the enameled cast iron carry Kohler Co.'s one-year
limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer,
Plumbing Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Care
Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent
information regarding your claim, including a complete description of the problem, the product,
model number, color, finish, the date the product was purchased and from whom the product was
purchased. Also include your original invoice. For other information, or to obtain the name and
address of the service and repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537)
from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit
www.kohler.com within the USA, www.ca.kohler.com from within Canada, or
www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER
DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of special, incidental or consequential damages, so these limitations and