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Containers
Any container which is clean, airtight and moisture-proof is suitable for storage.
Heavy, zippered plastic bags or heat-sealing cooking bags are excellent. Fill
each bag as much as possible and squeeze out excess air. Filled bags may be
placed in metal cans with lids (shortening or coee cans are good) to keep out
insects. Glass jars with tight-fitting lids can be used with or without plastic
bags. Quality plastic containers with tight-fitting lids are good but they must be
airtight. Do not use paper or cloth bags, lightweight plastic bags, bread
wrappers, or any container without a tight-fitting lid.
Troubleshooting
Symptom Possible Cause Steps to Resolve
No Heat
No Fan
No power 1. Be sure unit is plugged in.
2. Make sure power switch is on.
3. Check that outlet is working.
No Heat
Fan-OK
Broken wire in unit Contact Kogan Support
Heat-OK
No Fan
Motor stalled or fan blocked 1. Turn o immediately.
2. Check for foreign objects (pieces of dried food)
jamming fan. Turn base assembly upside down
and shake vigorously. Turn unit on side and
shake particles out. If fan still doesn’t operate,
contact Kogan Support.
3. If liquid has been spilled into the air vents or the
fan housing, unplug immediately and contact
Kogan Support.
Slow drying Trays overfilled
Fan jammed or running too
slowly
Air leaks due to warped or
improperly stacked trays
1. Air must flow freely around for proper drying.
Reduce quantity in trays or rearrange food.
2. Check for foreign objects jamming fan (see
<Heat-OK, No Fan> above).
3. Fan motor running slow. Contact Kogan Support.
4. Replace warped trays. NOTE: The heat during
drying cycle on most dishwashers may warp the
drying trays.
5. Re-stack trays properly.
Uneven drying Variation in food thickness
and ripeness
Trays not rotated
Too much food in drying
trays
1. Check that food is similar thickness.
2. Rotate trays once or twice during dehydration
process.
3. Check that food on trays is not blocking air flow
through tray stack. Make sure central chimney of
tray is not obstructed.
Overheating or
insucient heat
Temperature control not
functioning at proper range
Temperature in the lowest tray should be
approximately 60°C with empty trays in place. If
temperature varies significantly, adjust accordingly
higher or lower or contact Kogan Support.
Noisy Fan / Motor Foreign matter in fan
Motor bearing worn
1. Check for foreign objects jamming fan (see
<Heat-OK, No Fan> above).
2. Contact Kogan Support.
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