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The watch is unable

to connect to the

computer.

• Check the connections on the Micro-USB cable between the

watch and the computer. Ensure the cable is securely

connected at both ends.

• Hold the home button for three seconds to turn the watch off,

then wait for 30 seconds. Hold the home button again for three

seconds to turn it back on.

• Unplug the Micro-USB cable from the computer and

reconnect.

There is not enough

memory/storage.

• If you have run out of memory, you may need to delete some of

your files. These may include photos, videos, voice recordings

and music files. Transfer these to your computer before

deleting from the watch.

• Alternatively, to delete all data, head to Settings > Advanced >

Storage Location and clear the memory.

If these issues cannot be resolved with the listed solutions, contact help.Kogan.com for

assistance.