User guide

Kofax Front-Office Server Configuration Guide for Kofax Capture
Kofax, Inc. 11
The time stamp is based on the local time zone of the server where Kofax Front-Office Server is
installed. The time is followed by the local time UTC offset, such as (-5:00). The time is shown to
the nearest millisecond.
For example, if a document is sent from host name “myserver” by user “jill” at 2:45 p.m. on
August 18, 2009, the batch is named as follows:
[jill]-[myserver]-[08/18/2009 2:45:00.234 PM (-8:00)]
If a user name is not provided (such as if you use a global shortcut at an MFP without logging on),
it is omitted from the batch name as shown:
-[MFP hostname]-[08/18/2009 2:45:00.234 PM (-8:00)]
Documents submitted from an MFP to the Web Client, then from the Web Client to a final
destination are treated as MFP documents, and will have the MFP hostname.
Custom Batch Names
Users can also define their own batch names by setting property values in the
rs.connector.kofaxcapture.properties file:
 batchname.kofaxcapture.usedefault
If the property value is set to true, batches are named using the Kofax Capture 8 batch
name format (defaults to false). For Ascent Capture (pre-version 8), the batch name
defaults to the date and time as set by Ascent Capture.
If this property is enabled, the document tracking entries for backenddocumentid are
blank, so for reporting statistics, use Kofax Capture User Tracking.
 batchname.indexfield
In Kofax Capture, create an index field where users can enter the name for the generated
batch. Assign the index field to the batch class, and use the index field name as the value
for this property. Note that this property is ignored if batchname.kofaxcapture.usedefault
is set to true.
Volume Licensing
Volume licensing for Kofax Capture is not affected (page count is not decremented) by the
scanning or releasing of documents with Kofax Front-Office Server for the following licenses:
 Scan/Import Page Count
 Kofax PDF Image + Text Page Count
Volume licensing is still affected by activity from any custom Web services client.
Frequently Asked Questions
If the software does not work correctly, or if you have questions about how the software operates,
refer to the information in this section. You can find additional information and software updates
on the Kofax Web site.
Why does Kofax Capture not display as a destination type in the Web Client?
Check the following:
 Enable the Kofax Capture destination type in the Administration Console.