Owner manual

TC/VoiceAccess
Version 3.09.00
User Manual
© Copyright Kofax. All information is subject to change without notice.
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1 ABOUT VOICE ACCESS ........................................................................................................... 4
2 RECEIVING VOICE MESSAGES IN YOUR INBOX ............................................................ 5
3 ACCESSING VOICE MESSAGES OVER THE PHONE ....................................................... 6
3.1 KEY FUNCTIONS .................................................................................................................................................. 6
3.2 LEAVING VOICE MAIL ....................................................................................................................................... 7
3.3 LOGGING IN TO YOUR MAILBOX ................................................................................................................... 8
3.4 THE MAIN MENU .................................................................................................................................................. 9
3.4.1 LISTENING TO A MESSAGE ...................................................................................................................................... 9
3.5 MESSAGE OPTIONS ........................................................................................................................................... 10
3.5.1 SEND OPTIONS ...................................................................................................................................................... 11
3.5.2 REPLY ................................................................................................................................................................... 11
3.5.3 PLAY HEADER ...................................................................................................................................................... 12
3.5.4 FORWARD ............................................................................................................................................................. 12
3.5.5 HEAR ATTACHMENT LIST ..................................................................................................................................... 13
3.5.6 COMPOSE MESSAGE ............................................................................................................................................. 13
3.5.7 DELETE/RESTORE MESSAGE ................................................................................................................................. 13
3.5.8 DELETE ALL HEARD MESSAGES ........................................................................................................................... 14
3.5.9 MARK AS READ/UNREAD ..................................................................................................................................... 14
3.5.10 SEND MESSAGE .................................................................................................................................................... 14
3.6 CUSTOMIZING THE MAILBOX VIA TELEPHONE .................................................................................... 14
3.6.1 LOCKING THE MAILBOX ....................................................................................................................................... 15
3.6.2 GREETING ............................................................................................................................................................. 15
3.6.3 CHANGE PASSWORD ............................................................................................................................................. 15
3.6.4 PERSONAL IDENTIFICATION .................................................................................................................................. 16
3.6.5 ENABLE/DISABLE FILTERING ............................................................................................................................... 16
3.7 CHANGING THE SPEECH PROFILES ............................................................................................................ 16
3.8 CUSTOMIZING THE MAILBOX VIA TC/PREFERENCES ......................................................................... 16