Web Access to KCS Version 6.01.
TC/WEB TCWEB_USER_60100 © 2014 Kofax, 15211 Laguna Canyon Road, Irvine, California 92618, U.S.A. All rights reserved. Use is subject to license terms. This product is protected by one or more of the following patents: U.S. Patents No. 4,994,926, No. 5,291,302, No. 5,459,584, No. 6,643,034, and No. 6,785,021 and Canadian Patents No. 1329852 and No. 2101327. Third-party software is copyrighted and licensed from Kofax‟s suppliers. THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF KOFAX.
TC/WEB TCWEB_USER_60100 TABLE OF CONTENTS 1. INTRODUCTION .............................................................................................................................................. 6 1.1 Features ....................................................................................................................................................... 6 1.2 Requirements ..........................................................................................................................
TC/WEB 2.7.6 2.7.7 3. TCWEB_USER_60100 Settings ------------------------------------------------------------------------------------------------------------------- 39 Job Notifications -------------------------------------------------------------------------------------------------------- 41 EXTENDED FEATURES ............................................................................................................................... 42 3.1 Directly Open a Specific Page After Login ......................
TC/WEB TCWEB_USER_60100 5.2 Compared to TCfW ....................................................................................................................................
TC/WEB 1. TCWEB_USER_60100 Introduction TC/Web Access is an internet application providing access to the Kofax Communication Server via a web browser. Because it is an internet application, no installation of a TC/Web client is necessary. It is immediately accessible from a web browser. TC/Web is a multifunctional tool, intended to be used by both end-users and administrators of Kofax Communication Server services.
TC/WEB 2. Standard Features 2.1 Getting Started Login To use TC/Web a user must first login with a Username and Password. If a user attempts to access any other page of TC/Web, the user will always be redirected to the login screen. Autologon TC/Web can be configured to automatically log a user in. In this case no login screen will be displayed. Autologon uses the login information from the currently logged in Windows user.
TC/WEB TCWEB_USER_60100 You are trying to log in as System administrator but your IP address is not listed in the Trusted IP addresses list. Picture 4: User‟s IP is not listed in Trusted IP list You tried to log in with an incorrect username or password more times than allowed by the TC/Web configuration. Picture 5: Access from user‟s IP address is blocked You cannot access TC/Web with the current protocol. You must change the protocol to HTTP or HTTPS and try once again.
TC/WEB 2.1.2 TCWEB_USER_60100 User Inactivity Timeout After a period of user inactivity, TC/Web will automatically log the user out. If a user tries to use TC/Web after this inactivity timeout has occurred, the user will be redirected to the Login screen with a message indicating what has happened. The User Inactivity Timeout is a security measure that ensures that no one can access the user‟s account when they are out of office for an extended period.
TC/WEB 2.1.5 TCWEB_USER_60100 Toolbar The toolbar on the left is used to access the TC/Web tools and other functionalities, e.g. to compose a message. All of the tools can be configured to be displayed or not.
TC/WEB TCWEB_USER_60100 The Archive allows you to secure your messages, since all messages to and from all platforms are integrated into a single storage and retrieval point. Messages routed via the KCS messaging system as well as all messages sent via one of the supported mail clients are automatically archived making local storing or archiving of messages obsolete. You can easily retrieve a message with the integrated search engine. Public Folder The public folder stores documents for easy retrieval.
TC/WEB TCWEB_USER_60100 2.1.7.2.2 Action Menu The Action Menu is accessible via the Action button on the left side of each list item. Simply click the Action button, and then select the desired action. The Action Menu is context sensitive, showing only the available actions for the current item in the current tool. Picture 14: Action menu 2.1.7.
TC/WEB TCWEB_USER_60100 The * can be used as a wildcard at the “greet*”, “*tings”,”*etin*” will all return “greetings” beginning, end, or beginning and end. Keyword OR can be used while filtering by “fax1 OR fax2” Text in Archive. (OR must be in uppercase) Note: Filters behave in the same way as in the TCfW client application. Picture 18: Popup calendar control All filters with date/time values have popup calendar control, so the date can be entered from this control.
TC/WEB 2.1.7.3.5 TCWEB_USER_60100 Page Number In all tools, the current page in the list of items the user is viewing is displayed at the top of the list as “Current Page: X” Additionally, in the Distribution List detail view, the total number of pages is also displayed, e.g. “Current Page: X of X” 2.1.7.3.6 Picture 21: Next / previous page Length of Lists A user can select how many items will be shown in the list views per page.
TC/WEB TCWEB_USER_60100 By clicking to a line in the list, the message is opened. Depending on the preview status, the message is opened in a new window, or it is shown in the preview pane. Picture 25: External browser windows If the preview panel is enabled for a tool, the message will not be opened in a new window but in the preview panel, located below the list. There is always the possibility to open a message in a new browser window by clicking on the "open in new window" icon.
TC/WEB TCWEB_USER_60100 Directory lookup is not supported in the Correct tool in TC/Web. Sending to user groups or distribution lists is not supported. Picture 29: Changing the recipient 2.2.2.3 Reactivate Sometimes messages cannot be sent successfully. For example, a fax cannot be sent if the receiving fax machine is not on. The KCS system tries resending these messages with increasing time between the retries.
TC/WEB 2.2.3.2 TCWEB_USER_60100 Forward Each message tool has a button to forward the selected message. Click Forward to open a new message window where the original message is included as text. Attachments of the forwarded message are added to the attachment list. The original recipient information (recipient, originator, time, …) is added to the message Note: Only the first selected message is forwarded. 2.2.3.3 Mark Completed Click Mark Completed to mark all selected messages completed, i.e.
TC/WEB 2.2.3.5 TCWEB_USER_60100 Explanation of Icons Inbox: Outbox: unread messages locked unread message read message deleted message message sent with high priority message sent with low priority waiting waiting locked sent OK cancelled problems sending sending locked active active locked Number locking means that out of two or more send orders to the same telephone number only one can be active at any time.
TC/WEB 2.2.4.2 TCWEB_USER_60100 Text View The Text view is the standard message view. It displays the message header followed by the message attachments. Message header (From, To, CC, Sent time, Subject) Text content of message Attached files as plain text Attached html files as formatted text List of attachments Note: If opened in a new browser window, the text portion of a message can be printed with standard browser functionality. Printing using the browser functionality is not logged.
TC/WEB 2.2.4.4 TCWEB_USER_60100 History View The History view displays the history of the message. The following actions are logged to the message history: Sent: Each time a message was sent within the KCS system. Split: In TCfW it is possible to split and distribute incoming faxes. Saved: Download messages using the image viewer in TC/Web Access. Printed: Print messages using the image viewer in TC/Web Access. Picture 41. History view Displayed: Each time the message is displayed using TC/Web Access.
TC/WEB 2.2.4.5 TCWEB_USER_60100 Attachments If a message has attachments, they are listed after the text of a message. Click Attachments to display a message in text view and scroll down to the attachments section. This can be helpful in the situation of a long text message. The Attachments button is only displayed if a message has attachments. Picture 42. Attachments view Every attachment contains two actions: Open – The web browser opens a new window and attempts to open the file in it.
TC/WEB 2.2.5 TCWEB_USER_60100 Message Properties Click Message Properties on the Action menu to display all message fields. This function is available for Inbox, Outbox, Public Folder, Private Folder, and Archive. The Message Properties view displays two columns. First column contains field names, second one field values. Note: Message Properties View shows only fields which are defined in TC/WEB, not all TCOSS fields. Display fields do not depend on registry settings. Picture 46.
TC/WEB TCWEB_USER_60100 Picture 48: Result / Response columns Whenever a two-digit error code is displayed, users have the possibility to click to the error code. A new window with an exact error description opens. Due to the fact that the detailed error description might depend on the customer installation, the error description file is not supplied with the installation. The error descriptions file opens in new popup windows.
TC/WEB 2.4.1 TCWEB_USER_60100 New Message Tool You can enter the recipient address(es) directly or use the address book tool. Entering an address directly TC/Web automatically recognizes email addresses by the @ symbol, and recognizes numbers with more than four digits as fax addresses. To use a different kind of service, addresses are formatted as: service_name#address Address examples E-mail – janel@companyname.
TC/WEB 2.4.3 TCWEB_USER_60100 Address Book Tool To access the address book tool, click To, Cc, or Bcc. In the address book tool, a recipient can be easily found by entering a part of the recipient ID in the Filter field. It is not possible to filter on services like FAX or VOICE. Select a recipient and click Add. Note: You can select multiple recipients by holding the Shift or CTRL key. If configured, TC/Web can use another address book tool which contains grids.
TC/WEB 2.4.5 TCWEB_USER_60100 Voice Attachments To attach a new voice file to a message you have to record a voice message through the Record Voice Message tool. In the New Message tool, click Record Voice Message. Enter your phone number and click Dial Number. After connecting, click the Record button and say your message. When you are finished, click Stop.
TC/WEB TCWEB_USER_60100 Specify a date and time at which the message is going to be sent. Unless you fill out these two fields, the message will be sent immediately. If a message was set to be delivered at a specific time, the clock icon is displayed in the status field, and the delivery time is indicated in a tooltip.
TC/WEB TCWEB_USER_60100 have the option to view or change an authorizer. If the selected option is View, the user will be able to view the authorizer, but not to change it. If the selected option is Edit, the user will be able to edit the authorizer. The authorizer can be entered manually or selected from the address book. Only users with “TOPCALL” service are listed in the address book.
TC/WEB 2.4.9 TCWEB_USER_60100 Send Confirmation for Previously Sent Message This command sends a confirmation message of previously sent messages. These confirmation messages include the original message as well as information about the original send order. The „Send Confirmation‟ command is available for messages in Outbox and Archive. In order to send a confirmation message the user needs to click the „Send Confirmation‟ button or select the command in the Action menu.
TC/WEB TCWEB_USER_60100 Picture 67: Recipients 2.5.2 Creating and Editing Recipients A recipient can be created and edited from the recipients tool or from the distribution lists tool. A recipient can contain one or more addresses. Each address must have a service and a number. The available services depend on the TC/Web system. Addresses can be marked as active. When a message is addressed to a recipient, the message will be sent to the first active address.
TC/WEB TCWEB_USER_60100 It is possible to edit recipients and distribution lists of other users. Limitations: When editing a distribution list of a second user, the administrator can add recipients/distribution lists from a third user‟s address books. Such entries in distribution lists will not be visible for standard users, because they do not have the rights to view/edit these records, so it is not recommended to add recipients from other users.
TC/WEB 2.6.1 TCWEB_USER_60100 Creating or Editing a Distribution List To create a new distribution list or to edit an existing one, click the New List or Edit button. The basic properties, e.g., the description for the distribution list can be entered and edited here. TC/Broadcast only: Priorities: Priority high and Priority low can be set for a distribution list. When a broadcast job is sent with the New Job tool, the user can choose to send it with high or low priority.
TC/WEB TCWEB_USER_60100 recipients into the same address book as the distribution list. The text file has a simple format. The first row is a header row defining the fields that are included in the file, and each following row holds the data for one address. Text File Format Specifications The file must either be comma separated (.csv) or tab separated (.tsv). This means that each item in each row must be separated by a comma or a tab.
TC/WEB TCWEB_USER_60100 Performing the Import The Import form can be opened in two ways. Clicking the Import List button on the Distribution Lists tool which will create a brand new list. First opening a Distribution List and then clicking the Import button will import a list of recipients into an existing distribution list. Note that when importing to an existing list, all existing recipients will be removed before the new recipients are imported.
TC/WEB TCWEB_USER_60100 Picture 80: Import Distribution List The user can refresh this list by clicking Refresh. When the import process has finished, it is possible to remove it from the list by clicking Remove.
TC/WEB 2.6.4 TCWEB_USER_60100 Exporting Distribution Lists to a Text File To export the recipients in a distribution list to a local file, select a distribution list and click the Export List button. A new window indicating that the distribution list is being generated will be displayed. There is the possibility to cancel the export by clicking the Cancel button. After the export files have been generated, there are two options: Download this file or close popup window.
TC/WEB 2.6.5 TCWEB_USER_60100 Downloading Fax OCR Cover Sheets TC/Broadcast only. On specially configured systems it is possible to create a TC/Broadcast fax OCR cover sheet in PDF format. A fax OCR cover sheet is a special form including a list of the user‟s distribution lists. The user can use the form to send a broadcast message by filling out the form and faxing it, along with the fax to be delivered, to the TC/Broadcast system. To download a Fax Cover Sheet, click the OCR button.
TC/WEB 2.7 Options 2.7.1 Identity TCWEB_USER_60100 The Identity tool provides access to the basic information of a user. When an administrative user accesses a user via the User tool, the Identity tool for that user is displayed. From the Identity tool, tabs can be used to move to the Addresses and Events tools for the current user. Which fields are displayed in the Identity tool, and whether they are editable can be configured on a per user basis by a System Administrator.
TC/WEB 2.7.4 TCWEB_USER_60100 Events The Events tool enables the editing of a user‟s events. Whether the Events tool is available for end users can be configured by a System Administrator, who can also configure which fields in an event are visible, and whether the end user can create new and delete existing events. All changes to events, including editing, creating and deleting events are saved only after clicking the Save Changes button.
TC/WEB TCWEB_USER_60100 can be stored. 2.7.6.1 Picture 84: Menu settings Save Filter Settings A user can configure when the filter settings that they have applied to a tool will be remembered. The control offers the user three options: During the session - When a user applies a filter, the settings will be remembered and reapplied when the user revisits this tool.
TC/WEB 2.7.7 TCWEB_USER_60100 Job Notifications TC/Broadcast only: A user can select to send notifications for three job events: When a job is started. When a job is completed. When a job changes to an error state. For each job event it is possible to set up to 9 addresses that should receive a notification. Each notification address requires a service and a number. The Attention field is optional.
TC/WEB TCWEB_USER_60100 3. Extended Features 3.1 Directly Open a Specific Page After Login On logging in to TC/Web, it is possible to configure a default page which will be shown by default. This can be done by adding to URL “tool=” option. Example: http://www.tcweb.com/?tool=APP_ARCHIVE Available tool ids are: Tool id APP_INBOX APP_OUTBOX APP_PUBLIC APP_PRIVATE APP_SYSTEM APP_ARCHIVE APP_ARCHIVE2 APP_ARCHIVE3 APP_ARCHIVE4 APP_JOBVIEW APP_JOBPROBLEMS APP_JOBTERMINATED 3.
TC/WEB TCWEB_USER_60100 Picture 87: Folder and file name selection Edit content of the message To edit a message, the user must call the Action popup menu for this message, and select Edit. This function is accessible only in Public Folder, Private Folder and System Folder. Picture 88:Edit button Picture 89: Edit message window Delete a message To delete a message from the TCOSS Folder, the user must call the Action popup menu for this message, and select Delete.
TC/WEB TCWEB_USER_60100 If you do not have the right to send certain messages out directly, you must not only specify the final recipient in the To field, but also the authorizer in the Auth field. The message will then be relayed to the authorizer. If he approves it, it will be sent out from his workstation; otherwise it will be sent back to you. If you are an authorizer, outgoing messages from other users will first be sent to you.
TC/WEB TCWEB_USER_60100 Picture 95: Reject message window Signing messages If an authorizer receives a message which contains a signature mark, the signature mark will be included in the message text. If the authorizer has the right to authorize a message and his signature is not empty, the signature mark text will be replaced with the link Signature mark/Insert signature. By clicking this link, the authorizer can sign a message.
TC/WEB TCWEB_USER_60100 If there is only one (fax) recipient in the message, in this way authorizer will see exactly what is going to be printed on the recipient's fax machine. If there are more than one recipient in the message, authorizer sees them all in the text preview of the message, but in the image preview he would see only the first one. 3.3.
TC/WEB 3.4.3 TCWEB_USER_60100 New Job Tool Click New Job in the toolbar, on the Home tool, or in the Active Jobs tool to create a new job. Picture 99: New Job button There are two possible distribution list selectors depending on the TC/Web configuration. Select which distribution lists the broadcast job should be sent to. Multiple distribution lists can be selected by holding the CTRL key while clicking on lists.
TC/WEB 3.4.4 TCWEB_USER_60100 Job Monitoring There are three tools for job monitoring: Active Jobs – Displays jobs that are queued or are currently being sent. Problem Job Items – Displays each individual send order that could not be delivered to its address. Completed Jobs – Displays jobs having already been sent. The Problem Job Items tool is only available to system administrators. A user with the right to administer all users requires also the right to list all users‟ outboxes.
TC/WEB TCWEB_USER_60100 The problem job item is a message. Clicking on a problem job item displays the message. The Correct button allows a user to change the recipient of a problem job item and resend the message. Picture 104: Problem Job Addressing Note: During job correction, the TO recipient must be changed. “#FREE#INTERCEPT:#MULTIFAX/“ must be replaced with “FREE#RESOLVE: “.
TC/WEB TCWEB_USER_60100 Picture 106: Completed Jobs Available columns are: Id – JobID Originator – Job originator Originator Group – Originator group Subject – Subject of the message to be sent Distribution Lists – List of distribution lists for the current job Time Send – Date/Time when the current job was sent Total – Total number of messages to be sent Sent – Number of messages which were sent Failed – Number of failed messages Open – Number of messages which were not sent 3.
TC/WEB 3.6 TCWEB_USER_60100 Metamail The Metamail product saves storage capacity on linked mail systems (for example Microsoft Exchange). Normally, a user receives a fax as an image attachment in a message in the mail client. With the Metamail feature, a user receives an internet hyperlink in the message instead. Clicking the link opens the TC/Web message in a web browser where the attachment can be accessed.
TC/WEB 3.7.1 TCWEB_USER_60100 Changing Voice Password The Voice Settings tool is available by clicking Options > Voice Settings in the tool list. A voice password for the current user can be changed by clicking Change Voice Password. In an opened view, the user must enter the old password and the new password twice. Picture 112: Voice settings Picture 113: Voice settings 3.7.
TC/WEB 3.7.5 TCWEB_USER_60100 Creating or Editing a Greeting Click New Greeting or Edit Greeting to display a form for editing the properties of the greeting. A greeting can be configured with several check boxes: Disable leaving messages: When active, a caller who reaches the user‟s mailbox will hear the user‟s greetings, but will not have the opportunity to leave a message.
TC/WEB 3.7.8 TCWEB_USER_60100 Creating or Editing a Timeslot Click New Timeslot or Edit Timeslot to displayed a form for editing the properties of the timeslot. A timeslot is very simple; it specifies which greeting to play and when to play it. Which greeting to play is specified with a dropdown menu. Buttons allow you to create a new greeting or edit an existing greeting. The time to play the greeting is set by choosing the start and end time, and on which days to play it in this time range.
TC/WEB TCWEB_USER_60100 Picture 123: Identity page – default template is set Picture 124: Confirm deletion of default template Picture 125: Identity page – default template is cleared 3.8.2 Create New Message from Message Template The purpose of creating a new message from a template is to save the user‟s time and trouble of specifying the same message components over and over again. The user can select a template for a single message.
TC/WEB TCWEB_USER_60100 Picture 128: New from Template window Picture 129: New Message form with data taken from selected template Picture 130: Message forwarded to Server 3.9 Export Folder View to .CSV File You can create an ASCII file of a folder view in any directory. Click Export. A new window appears with two options: Select Export visible to download the columns visible in the current folder view. Select Select fields to configure which fields should be included in the export file.
TC/WEB TCWEB_USER_60100 Picture 134: Export Options window with available folder fields for export Picture 135: Internet Explorer dialog 3.10 Change the Originator of a Message TC/Web offers the possibility to send a message with changed originator/sender. For this feature to be available, the following steps are necessary: The user has to be granted the “Change sender” right. The registry value SendAsUserEnable must be set to 1. The default value is 0.
TC/WEB TCWEB_USER_60100 Picture 140: User with right to change sender creates new message with switched-to user Picture 141: Switched-to user selects other user from combo box 3.11 Correct Recipients of Message in the Outbox and Resend It With this command you can correct the delivery address of a message or message send options in the Outbox. First, open the Outbox. There are two options for correcting a message. First option: Mark the message to correct. Then click Correct.
TC/WEB receive a confirmation message. TCWEB_USER_60100 Picture 144: Send options window Picture 145: Accept changes button Picture 146: Correction successful 3.11.2 Change Recipients of Message The user can change recipients directly in the correction page by entering address(es) in the corresponding textbox for that recipient type. To remove a recipient, the user can simply delete it from the textbox.
TC/WEB 3.12 TCWEB_USER_60100 Login/Logout Auditing Click Login/Logout Auditing on the Security menu to access the TCOSS feature for auditing logins and logouts.
TC/WEB TCWEB_USER_60100 Click on the Action->History View New windows with the history entries will be displayed For details on Message History see chapter Opening Messages\Message View\History View. Picture 151: History View Context Menu Picture 152: Message History Window Note: For information how to enable this feature please refer to the “TC/WEB installation manual”.
TC/WEB 4. TCWEB_USER_60100 User Administration A User Administrator is a user with the rights to manage other KCS users. The administrator is in charge of maintaining the KCS user profiles. Each KCS system has a set of user profiles, defining the rights of all users. Several features can be enabled for a User Administrator, e.g. a list of users, the ability to change a user‟s password, and the ability to “UserSwitch” to another user.
TC/WEB 4.1.2 TCWEB_USER_60100 User Deletion To delete a user or a number of users, select the corresponding user(s) and click Delete. TC/Web asks for a confirmation before deletion. Picture 157: Delete user button 4.1.3 New User Creation Click New User to open the New User Tool. When creating a new user, all information can be entered manually or a template for the new user can be chosen. A user template is a user whose userID ends with „_TEMPLATE‟ (this ending is case insensitive).
TC/WEB TCWEB_USER_60100 When creating a new user, you must fill out the „Identity‟ tab, and after saving the new user, you can edit addresses, events and rights. In order to create new users, you must be either Group Admin or System Admin and have the right to write to „Group User Profiles‟ or to write to „System User profiles‟. Note: After saving a new user, when the template is selected, all settings except addresses will be copied from the template.
TC/WEB TCWEB_USER_60100 Picture 161: User rights editing You can switch to any tab of this sub-tabs control and change any rights. If you want to save changes made to the rights you must click the „Save Changes‟ button. If you switch to „Identity‟, „Address‟ or „Events‟ tab before clicking the „Save Changes‟ button, you will lose your changes. If saving of new right values was successful, you will receive an “Edit successful.” message.
TC/WEB TCWEB_USER_60100 Defines access authorization to the user's Message Folder on the KCS Server. System Folder Defines access authorization to the System Folder on the KCS Server. Only users with the TECH USER check box activated can see all the files on the KCS. System Address Book Defines access authorization to the System Address Book. It should be set to both, Read and Write, for Administrators and Distributors. For the standard user it is recommended that this be set to Read only.
TC/WEB TCWEB_USER_60100 Extended folder view When activated, most entry fields in the user‟s inbox, outbox, and message folder are displayed. This right should only be granted to special users, e.g. Distributor or TECH user. Preferences If selected, user has access to TCfW Common Preferences menu. May Mark Complete If selected, user has the right mark incoming messages as complete. This right is granted by default. If you want to prevent a user from marking messages complete, clear this checkbox.
TC/WEB TCWEB_USER_60100 Picture 162: Navigation tab The values can have one of three states: State Result Show The tool is visible Hide The tool is hidden Default from Registry Use default server settings of TC/WEB taken from Registry for that tool Default value for Public folder, Private Folder, System Folder is “Show”, for other items is “Default from Registry”. 4.1.4.2 TC/Web Identity Rights The "Identity" tool in TC/Web allows the access to the data of the user.
TC/WEB TCWEB_USER_60100 Picture 163: Options tab The values can have one of three states: State Result Show The tool is visible Hide The tool is hidden Default Use default server settings of TC/Web for that tool 4.1.4.4 Manual Fax Settings This tab defines the fax settings for the selected user. Access number identifies the user.
TC/WEB TCWEB_USER_60100 View first page only prevents the distributor from viewing any pages of a message other than the first page. Picture 165: Distributor settings Print enabled grants the user the right to print messages on any printer. Save as enabled grants the user the right to save messages to any folder. Terminate enabled grants the user the right to terminate incoming messages. Split message grants the user the right to split incoming messages.
TC/WEB TCWEB_USER_60100 receiving the message for authorization. Any user in the authorization chain without this right cannot view or change the test key, regardless of his/her Change message content right. (only in TCfW). Adding signature 1. Click Add signature. The “Add signature” window is displayed: Save button – save signature Cancel button – close the form without saving Browse button – open browse folder dialog box Signature path text box Picture 167: Add signature form 2. Click Browse. 3.
TC/WEB TCWEB_USER_60100 Picture 170: „Unsupported file format“ message Clearing signature To clear your signature, click Clear signature, then click OK in the confirmation window. Picture 171: Confirm „Clear signature“ dialog box 4.1.4.7 FaxPlus Settings (User Extensions) The FaxPlus tab contains settings for a given group of users (they all share the same group name) to specify a range of numbers, which can later be allocated to users, within the same group, by a FaxPlus administrator.
TC/WEB TCWEB_USER_60100 Picture 173: Services rights 4.1.6 Restricted Services User Configuration TC/Web offers the possibility to restrict the use of services for each user. On the Rights tab there is the „Restrict use of services‟ check box. If this check box is selected, each of the user‟s services must be marked separately with one of the two settings described below. If checked, all services are automatically reset to Authorization needed.
TC/WEB If a user with restricted authorization writes a message to a recipient who can be reached through several services, all services for which the user has no rights will be deactivated automatically. If there is no active address left, the recipient entry in the recipient list will appear in square brackets and the message will not be sent. To allow users to use a service, this service has to be marked in the service list with either „Authorization‟ or „Use without‟.
TC/WEB TCWEB_USER_60100 Recipients – shows switched user data. Can view Personal/Group/System address book of switched user. Can view and edit recipient entries. User Extensions – shows switched user data Can edit DID numbers as the switched user normally would. Options: Identity – shows switched user data. Can edit. Which fields are visible to a System or Group User Administrator is configurable. Options: Addresses – shows switched user data. Can edit.
TC/WEB TCWEB_USER_60100 Users User Extensions System User Administrator switched group switched user Group User Administrator own group switched user Address book - personal Address book - group Address book - system Distribution Lists -personal Distribution Lists -group Distribution Lists -system switched user switched group server switched user switched group server switched user own group NOT ACCESSIBLE switched user own group NOT ACCESSIBLE Active Jobs switched user - can change filter to view
TC/WEB 5. Restrictions 5.1 General TCWEB_USER_60100 Users (ids) and distribution lists must be numeric; otherwise sending with covers created by fax OCR does not work. As compared to TopDeskPro: no scanning support, no attaching into other mail client The tool may appear differently in different browsers. The functionality of TC/Web is limited if Security settings of Internet Explorer are set to “high”.
