User Guide
44 www.kodak.com/go/support
Troubleshooting
Internal memory 
requires 
formatting
■ Format the internal memory (see page 26).
Caution: Formatting deletes all pictures and videos, including 
protected files. (Formatting internal memory also deletes email 
addresses, album names, and Favorites. To restore them, see the 
Kodak EasyShare software Help.)
Internal memory 
cannot be read 
(Please format 
internal memory)
No memory card 
(Files not copied)
■ Insert a card (see page 3).
Not enough space 
to copy files (Files 
not copied)
■ Delete pictures from the image storage location you are copying to 
(see page 14), or insert a new card (see page 3).
Memory card is 
locked (Insert new 
memory card)
■ Insert a new card (see page 3), move the switch on the card to unlock 
the card, or change the image storage location to internal memory 
(see page 24).
Read-only memory 
card. 
Remove write 
protection to 
capture or write to 
card.
Memory card is 
unusable (Insert 
new memory card)
■ Insert a new card (see page 3) or format the card (see page 26).
Caution: Formatting a card deletes all pictures and videos, 
including protected files. 
Date and time 
have been reset
■ Reset the clock (see page 2).
No address book 
on camera 
(Connect with 
computer to 
import address 
book)
■ Create and copy address book from computer. See the Kodak 
EasyShare software Help.
If... Try one or more of the following










