User Guide
Troubleshooting
www.kodak.com/go/support
 43
LCD screen messages
Cannot transfer 
pictures. 
(The Add New 
Hardware Wizard 
cannot locate 
drivers.)
■ Disconnect the USB cable. (If using camera dock or printer dock, 
disconnect cable and remove camera from dock). Close all open 
applications. Re-install the software (see page 35).
■ Disconnect the USB cable. Close all software applications. Re-install 
the software (see page 35).
If... Try one or more of the following
No images to 
display
■ Change image storage location setting (see page 24).
Memory card 
requires 
formatting
■ Insert a new card (see page 3) or format the card (see page 26).
Caution: Formatting a card deletes all pictures and videos, 
including protected files.
Memory card 
cannot be read 
(Please format 
memory card or 
insert another 
card)
Only one USB 
connection 
allowed.
Disconnect cable 
or rem. (remove) 
camera from dock.
■ Unplug the USB cable from the camera.
If... Try one or more of the following










