KODAK DIGITAL SCIENCE™ 8650/8650 PS Color Printer Operator’s Guide Part No.
Radio Frequency Interference This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the User’s Guide, this energy may cause interference to radio and television reception. This equipment has been type tested and found to comply with the following: This device meets FCC Class B emission limits for verification pursuant to Part 15 of the Federal Communications Commission Rule of the United States.
“Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.” Regulatory Information The foregoing limits are designed to provide reasonable protection against harmful interference when operated in a residential installation. However, there is no guarantee that interference will not occur in a particular location.
Safety Regulations The following symbol has been placed on areas of the printer where electrical shock is possible. Take extra precautions in these areas.
Table of contents About this guide ......................................................................................... i Using this guide ........................................................................................................ i About the other guides included with the printer ..................................................... ii Getting help or additional information .....................................................................iii Introduction .............................
Connecting a parallel cable .................................................................. 2-19 Connecting a LocalTalk cable ............................................................... 2-19 Connecting a SCSI cable ...................................................................... 2-20 Connecting the power cord ................................................................................ 2-22 Checking and changing printer settings .............................................................
Clearing the paper path ......................................................................................4-11 Cleaning the pick rollers .....................................................................................4-14 Cleaning the sensors .........................................................................................4-16 Repacking the printer .........................................................................................4-17 Getting additional help ..........................
About this guide The guide provides the information you need to set up, operate, maintain, and troubleshoot the KODAK DIGITAL SCIENCE™8650/8650 PS Color Printer. This guide is intended for owners and operators of the KODAK DIGITAL SCIENCE 8650/8650 PS Printer. Using this guide This guide is organized as follows: October 1997 Chapter 1 Introduction—describes the printer and the different memory configurations of the printer. Talks about resident and non-resident fonts.
About this guide Appendix A Printer and site specifications—lists printer specifications and the site specifications Appendix B Accessories and supplies—lists accessories and supplies for the printer, and tells how to order them. Appendix C Customizing the printer—tells how to enhance the operation of the printer by connecting an external hard drive and by adding additional memory.
Getting help or additional information Your Kodak dealer is the best source for information about setting up, operating, and obtaining accessories and supplies for your printer. Please contact your dealer with any questions you have. Dealer Name ________________________________________ Dealer Telephone Number _____________________________ In addition, for technical support see Kodak’s web site at www.kodak.com or call 1-800-23KODAK (1-800-235-6325) between 9:00 a.m. and 8:00 p.m.
1 Introduction Thank you for purchasing the KODAK Digital Science 8650/8650 PS Color Printer. The KODAK Digital Science 8650 Printer operates only in raster mode. The 8650 PS Printer is a PostScript language printer that also operates in raster mode. You can purchase an upgrade kit for the 8650 Printer that allows it to operate in both raster and PostScript modes. The 8650/8650 PS Color Printer is a thermal dye diffusion device with superior printing speed.
Introduction Media and image size The printer can print on the following sizes and types of KODAK EKTATHERM XLS Print Paper and on the following sizes of KODAK EKTATHERM XLS Transparency Material. See Chapter 3 for illustrations of the maximum image size for each. Paper/Transparency size 1-2 Maximum image size 8.5 x 11 (216 x 279 mm) - A paper (photographic grade) and transparency material 8 x 8.93 (204 x 228 mm) 8.27 x 11.69 (210 x 297 mm) - A4 paper (photographic grade) and transparency material 8.
Introduction Interfaces Standard communication ports are provided. In addition, the optional KODAK Network Interface Card lets you tie your printer into networks using Ethernet cabling. The following interfaces are provided with the printer. Printer Mode Interface Type Centronics Parallel Raster and PostScript LocalTalk PostScript only SCSI Raster only The following 16 MB Ethernet interfaces are provided by the Network Interface Card.
Introduction Printer drivers and export modules The printer drivers and export modules developed for the 8650/8650 PS Printer are based on high-quality Kodak photographic printing methods. The color–rendering processes that evolved are highly sophisticated. Using the drivers and export modules will allow you to access advanced printing options based on Kodak color science. The following printer drivers are provided for printers operating in PostScript mode.
Introduction Fonts Thirty-five screen fonts are resident on PostScript versions of the printer. You can also connect an external hard drive to the printer for font storage. See Appendix C for more information. Resident fonts The following fonts are resident on PostScript versions of the printer.
2 Setting up the printer This chapter explains how to set up the KODAK DIGITAL SCIENCE 8650/8650 PS Color Printer.
Setting up the printer Finding a location for the printer As you look for an appropriate location for the printer, keep the following guidelines in mind. Refer to Appendix A for site requirements. • Allow two inches (about 5 cm) on all sides of the printer for easy access. • Place the printer so that air flow is not blocked. • Airborne dirt particles can cause image quality problems.
Setting up the printer Unpacking the printer The following items are included with the printer. If any are missing, contact your place of purchase. • Paper tray • Power cords (3) • Plastic dust cover • Universal language kit with: —4 thermal head cleaning pads —SCSI terminator —Picker roller cleaning kit (includes 10 water pads) —Protective overnight cover (blue) —Set of user’s guides— Operator’s Guide, Printer Driver Guide, and Export Module Guide—printed in English.
Setting up the printer 3. Remove the shipping tape from the printer cover. shipping tape shipping pins 4. Carefully pull out the shipping pins. CAUTION: Remove the shipping pins before you use the printer. IMPORTANT: Save the packaging and the shipping pins in case you need to ship the printer.
Setting up the printer Cleaning the print head To avoid lines or streaks in your prints, clean the print head before using it for the first time and whenever you replace the ribbon. If your site is particularly dusty, you may need to clean the head more often. Cleaning pads come with each ribbon spool. CAUTION: Always use the cleaning pad provided with the ribbon spool. Never rub or wipe anything across the thermal head except when cleaning it. To clean the print head: 1.
Setting up the printer 2. Remove the supply spool and wrap it tightly upward. Then remove the take-up spool. DO NOT touch the ribbon. Takeup spool Supply spool 3. Remove both spools and stand them upright on a freshly cleaned surface.
Setting up the printer 4. To clean the print head, first use the water pad and then use the alcohol pad. With each pad, wipe along the heater line four times as follows: —Wipe the full length of the glass area (always in one direction). —Use a clean part of the pad for each wipe. —Apply firm, even pressure. —Wipe the metal roller bar and rod as shown. Metal roller bar 4x Metal bar Header line AVOID METAL EDGE! Rod 5. Allow the glass area to dry for about two minutes. 6.
Setting up the printer Loading the ribbon The ribbon provides dyes for printing images. Three-color ribbon contains three dye patches: yellow, magenta, and cyan. Each three-color ribbon, except the three-color, oversize, extra-life ribbon, contains enough dye to make 100 prints. The three-color, oversize, extra-life ribbon contains enough dye to make 85 prints. Four-color ribbon contains four dye patches: yellow, magenta, cyan, and black. Each four-color ribbon contains enough dye to make 85 prints.
Setting up the printer Loading ribbon in the printer The ribbon fits easily in the printer. There is only one way to correctly place the spools. Follow these steps to load a ribbon: IMPORTANT: Hold the ribbon spools by the ends to avoid fingerprints. Also, wear lint-free gloves when handling ribbon spools. 1. Remove the old ribbon spools and dispose of them. NOTE: Images remain on the ribbon after printing.
Setting up the printer 8. Push the left side of the supply spool into the left side of the bottom spool holder (the holders are spring loaded). Take-up spool Supply spool 9. Match the notches in the supply spool with the notches on the right spool holder. 10. Insert the right side of the supply spool into the holder on the right. 11. Remove the tape from the adhesive strip 12. Hold any excess ribbon behind the adhesive strip.
Setting up the printer 13. Pull the ribbon up carefully and stick the adhesive onto the takeup spool. NOTE: Keep the ribbon as straight as possible. 14. Smooth the ribbon over the adhesive strip. 15. Wind the take-up spool away from you several times. The first full set of dye patches is not used for printing. 16. Close the printer cover.
Setting up the printer Unpacking and adjusting the paper tray Working with media When working with paper and transparencies, follow these guidelines: • Hold paper by the edges to avoid fingerprints, which reduce print quality. • Handle the package of paper with the cardboard stiffener sheets in place. • Keep the bottom stiffener board in place when handling stacks of paper to avoid fingerprints on the printing surface. • Do not use wet or damaged stock.
Setting up the printer Handling humidity–related paper problems If paper is exposed to humidity levels outside the recommended range, take extra care to help protect it as follows. • Load small amounts of paper rather than a whole package. Paper stored in the wrapper lasts longer. • Wrap partial stacks of paper in its original plastic wrap, squeeze out • the air, and tape the wrap shut. This will protect the paper from humidity, as well as from dust and dirt.
Setting up the printer Loading media Thermal media—paper and transparencies—comes in various sizes. See Chapter 3 in this guide for complete information about types and sizes of media The paper tray adjusts to the size of the paper you want to load. Do not force media that is too long or wide into the tray. IMPORTANT: Use only trays designed for the DIGITAL SCIENCE 8650/8650 PS Color Printer.
Setting up the printer 3. Make sure the paper size settings on the tray match, and that they are correct for the media you are going to load. If necessary, adjust the settings as follows: —Look through the opening on the side of the tray at the sensor label. This label shows the current paper size setting. —Move the media-length slider on the inside of the tray until the desired size appears in the opening.
Setting up the printer 5. If loading paper, place the paper, logo side up, in the tray. If loading transparencies, place the stack into the tray with the orientation notch on the lower right-hand side and the blue stiffener sheet on the bottom. Make sure the front corners of the stack are under the triangular metal tabs. 6. Put the lid back on. 7. Make sure the latches on the sides of the tray lock into place in the lid. Then slide the tray into the printer until it locks into place. 8.
Setting up the printer Putting the dust cover on To help prevent dirt-related problems, keep the plastic dust cover in place when you are using the printer. Attach the dust cover to the printer in the first slot from the left and the second slot from the right.
Setting up the printer Connecting the cables You must provide the necessary interface cables.Three power cords (North America/Japan, Europe Continental, and Australia) are included. If you will be using the printer outside these areas, you may need to purchase a power cord. Standard communication ports are provided. Which ones are active depends on whether you have the 8650 Color Printer or the 8650 PS Color Printer. Ethernet ports will be in place if the optional Network Interface Card is installed.
Setting up the printer Connecting a parallel cable To attach a parallel (Centronics) cable: 1. Make sure the computer is turned On and the printer is turned Off. 2. Connect the Centronics end (no pins) of the cable to the printer’s parallel port. Parallel port (PostScript or Raster Printing) 3. Connect the 25-pin end of the cable to the computer’s parallel port. 4. Connect the power cord. See "Connecting the power cord" on page 2-22. 5.
Setting up the printer two connectors. LocalTalk port (PostScript printing only) 3. Connect the LocalTalk cable to the two connectors. 4. Connect the power cord. See "Connecting the power cord" on page 2-22. 5. Turn the printer On (press the power switch on the side of the printer to |). IMPORTANT: The printer can initialize itself only if the computer is On. Connecting a SCSI cable The SCSI connection is active only when the printer is operating in raster mode. The default SCSI ID for the printer is 5.
Setting up the printer 3. Connect and secure the SCSI cable to one of the printer’s SCSI ports. SCSI ports (Raster printing only) 4. Connect and secure the SCSI terminator to the open SCSI port (or to the last device when daisy-chaining multiple devices.) NOTE: If you are connecting the printer to a Macintosh IIfx computer, a special Macintosh IIfx terminator is required. Obtain this terminator from an Apple retailer. 5. Connect the power cord. See "Connecting the power cord" on page 2-22. 6.
Setting up the printer Connecting the power cord The printer automatically accepts input voltages from 90 to 250V and frequencies from 47 to 60 Hz. To attach the power cord: 1. Make sure that the power switch is set to Off. 2. Plug one end of the power cord into the inlet on the back of the printer. Plug the other end into an AC outlet.
Setting up the printer Checking and changing printer settings Before you make a test print—the last step in setting up the printer— check that the printer settings are correct for the media you just loaded and for the mode in which you are going to operate the printer. This section describes only how to check and set the mode and media options. For complete information about printer settings, see Chapter 3 in this guide.
Setting up the printer 4. 5. 6. 7. 8. 9. The default mode, PostScript, will have an asterisk (*) next to it. The asterisk indicates which option is selected. Press Cancel until MODE:RASTER appears. Press Setup/Select to choose raster mode. Press Cancel until MODE:EXIT appears. Press Setup/Select to exit MODE. Press Cancel until SETUP:EXIT appears. Press Setup/Select to exit Setup mode. After you change the mode, the printer reinitializes itself.
Setting up the printer 12. Press Setup/Select to exit Setup mode. The just-selected option is effective as soon as you exit Setup mode. Changing the paper color You can print onto three paper colors: Photographic, Commercial, and Publication. Photographic, which represents standard white stock, is the factory default. If you load Commercial or Publication paper in the paper tray, you need to change the MEDIA: COLOR option. To do so: 1. Press Setup/Select when READY appears in the LCD message area. 2.
Setting up the printer About printer initialization When you turn the printer on, it takes up to a minute for the printer to initialize itself (start up and perform a self check). During this time, the power light on the display panel illuminates, and the messages below alternate on the display panel: INITIALIZING* INITIALIZING** PLEASE WAIT When the printer is ready, the following message appears on the display panel.
Setting up the printer Finally, make a test print. Doing so helps you verify proper printer setup and operation, and confirms print quality. There are two test images: one is generated in raster mode, the other in PostScript mode. To make a test print: 1. Make sure that READY appears on the display panel. 2. Press Print on the display panel. It takes less than two minutes to make a test print.
3 Operating the printer This chapter provides the information you need to operate the KODAK DIGITAL SCIENCE 8650/8650 PS Color Printer.
Operating the printer Looking at the display panel The printer display panel is shown below. Power indicator lights Error message display area Print Cancel scroll Setup/Select Two indicator lights show the status of the printer. They are: • Power light—illuminated when the printer is turned On. • Error light—illuminated when an error occurs. A message describing the error appears in the display panel. The light remains on until you respond to all messages.
Operating the printer Types of messages are— • Printer status messages—show the mode (raster or PostScript) in which the printer is operating, the size of the media in the paper tray, and the type of ribbon that is loaded. This information is displayed when the printer is idle.
Operating the printer Working with the printer settings You view and change the printer settings using the printer's Setup mode. Table 3-1 lists the printer settings and options, and describes each option. It also shows the factory default for each setting. Table 3-1. Printer settings setting options description factory default Mode (setting available ONLY if the printer can operate in both modes) PostScript and Raster Specifies which mode the printer is operating in.
Operating the printer Table 3-1. Printer settings Port (SCSI PostScript mode only) Initiator ID: 0 - 7 Initiator ID: Specifies the printer's SCSI ad- 6 dress when the printer is operating in PostScript mode. Enable: Yes and No Enable: When an external hard drive is con- No nected, allows the printer to act as the SCSI bus initiator. CAUTION: Leave the setting at NO unless an external drive is connected. Otherwise, the computer's hard drive could be damaged.
Operating the printer Working in Setup mode To enter Setup mode: Press Setup/Select while the printer is idle. To scroll through the settings: Press Print to scroll up, Cancel to scroll down. You scroll through the settings continuously. To select an option: When you find the setting whose options you wish to view, press Setup/Select. An asterisk (*) next to an option means it is selected. To exit Setup mode: Select SETUP:EXIT. Most changes you make are effective as soon as you exit Setup mode.
Operating the printer The following submenus are available only if the Network Interface Card is installed: • PORTS:ETHERTALK—lets you specify whether version 1 or 2 of AppleTalk will be used • PORTS:IPX—lets you specify the framing type to expect when using Novell Netware • PORTS:TCP/IP—lets you enter the Internet address of the printer network interface card within a TCP/IP network For complete information, refer to the Installation & Setup Guide for the KODAK Network Interface Card for the KODAK XLS 840
Operating the printer Working with media This section describes the media—paper and transparency material— used with the printer. It also lists handling and storage guidelines. Thermal paper looks and feels like photographic paper, but it is not light sensitive. The back is imprinted with the Kodak logo. Paper is shipped in 100-sheet packages. CAUTION: Use only media designed for use in the 8650/8650 PS Color Printer. Using other materials may cause printer problems.
Operating the printer Table 3-2 Kodak thermal paper types, sizes, and image size Type of Paper Paper Size Type of Ribbon KODAK EKTATHERM XLS Print Paper / Photographic Grade CAT No 8614364 8.5 x 11 KODAK EKTATHERM XLS Three-color ribbon / CMY CAT No 163 0474 KODAK EKTATHERM XLS Black ribbon / Xtralife media CAT No 857 0152 KODAK EKTATHERM XLS Three-color ribbon / XTRALIFE media / CMY CAT No 807 6135 8.0 x 8.
Operating the printer KODAK EKTATHERM XLS Print Paper / Photographic Grade CAT No 875 1596 KODAK EKTATHERM XLS Print Paper / Photographic Grade CAT No 856 5699 210 x 307 mm (8.27 x 12) 8.5 x 14 210 x 358 mm KODAK EKTATHERM XLS Print Paper/ Photo- (8.
Operating the printer KODAK EKTATHERM XLS Print Paper / Photographic Grade CAT No 867 7759 Commercial Grade CAT No1581198 Publication Grade CAT No 8811663 October 1997 9.5 x 14 KODAK EKTATHERM XLS Oversize Threecolor ribbon / CMY CAT No 821 4082 KODAK EKTATHERM XLS Oversize Threecolor ribbon / XTRALIFE media / CMY CAT No 801 3716 KODAK EKTATHERM XLS Black ribbon / XTRALIFE Media CAT No 857 0152 KODAK EKTATHERM XLS Four-color Ribbon / CMYK CAT No 801 3716 8.
Operating the printer Table 3-3 shows the sizes and maximum image size for KODAK EKTATHERM XLS Transparency Material. The table also shows which ribbons can be used with each size of transparency material. Table 3-3 Transparency material size and maximum image size Transparency Material KODAK EKTATHERM XLS Transparency Material CAT No 852 6618 KODAK EKTATHERM XLS Transparency Material CAT No 850 3005 3-12 Size Type of Ribbon 8.
Operating the printer KODAK EKTATHERM XLS Transparency Material CAT No 853 4059 KODAK EKTATHERM XLS Transparency Material CAT No 871 7001 KODAK EKTATHERM XLS Transparency Material CAT No 852 9679 October 1997 8.5 x 12 210 x 307 mm (8.27 x 12) 8.
Operating the printer KODAK EKTATHERM XLS Transparency Material CAT No 861 0651 210 x 358 mm (8.27 x 14) KODAK EKTATHERM XLS Oversize Threecolor ribbon / CMY CAT No 821 4082 KODAK EKTATHERM XLS Oversize Threecolor ribbon / XTRALIFE media / CMY* CAT No 801 3716 KODAK EKTATHERM XLS Black ribbon / XTRALIFE Media* CAT No 857 0152 8.0 x 12 204 x 307 mm * Only laminates to paper. When printing transparency material with XLTRALIFE ribbon, the laminate patch is bypassed.
Operating the printer Printing from computer applications You print through your applications using the Printer Drivers or the Export Modules that came with the printer. • For application-specific printing information, refer to the User’s Guide for the application or the Application Notes on the CD that came with your printer. • For information about printing with the 8650 PS Printer in PostScript mode, refer to the Printer Driver User’s Guide.
Operating the printer Scheduling jobs The number of jobs that can be queued to the printer at once depends on the memory available in the printer. If large files are sent, fewer jobs can be processed. Installing additional memory in the printer increases the number of jobs that can be processed at a time. If the printer is networked, the network configuration affects job scheduling. When on a network, the printer polls the ports in a round robin manner.
Operating the printer Handling and storing prints and transparencies The image stability of thermal prints depends on factors such as temperature, relative humidity, and exposure to light or to biological or chemical contaminates. Using XtraLife ribbon increases print shelf life. Your thermal images will last a long time if you handle and store them as described below. • Handle prints as little as possible. When handling prints, make sure your hands are clean and free of food, oil, and grease.
Operating the printer Cleaning the printer To help ensure good printer performance and high-quality output, make sure the printer’s operating environment is clean and dust-free. Clean the printer regularly as described below. Before you begin: Turn the printer Off and unplug it. • Clean the thermal head when you load a new ribbon or if you notice image quality problems. • Wipe the printer cabinet, the paper tray area, and the output tray with distilled or deionized water and a damp, lint–free cloth.
Operating the printer Keeping the printer in good working order To keep the printer in good working order: • Keep the printer clean. Keep the surrounding area vacuumed and litter-free. • Protect the printer from tobacco smoke, dust, sand, and liquid spills. • Do not place objects on top of the printer. • Do not keep anything under the printer. Doing so may block the fan on the bottom of the printer.
4 Troubleshooting the printer This chapter describes the problems you may occasionally have with the KODAK DIGITAL SCIENCE 8650/8650 PS Color Printer. It also tells how to solve these problems.
Troubleshooting the printer Error messages and how to resolve them Error messages indicate that a problem has occurred. More than one problem can occur at a time. However, only one error message can appear at a time. Messages related to high-priority problems are displayed before lower priority ones. You must resolve problems in the order in which they appear. For example, a CLOSE COVER message may appear. After you close the cover, a paper mismatch message may appear.
Troubleshooting the printer CLEAR RIBBON JAM The ribbon is jammed.This may be caused by a paper jam. Press Cancel to eject the paper. If the message persists, do as follows: 1. Clear the paper jam. 2. If necessary, clear the ribbon jam. 3. Close the cover. 4. Remove the paper tray. 5. Clear paper from the tray area. 6. Reinsert the tray. 7. Turn the printer Off and then back On. If the message still persists, service is required. CLOSE COVER The printer cover is open. Close the cover.
Troubleshooting the printer LOAD PAPER LOAD TRANSPARENCY LOAD RIBBON 4-4 • The tray is empty. • The wrong size media is loaded. • Paper is loaded and transparency was requested or vice versa. • Media is not being picked up from the tray. • Media is stuck in the printer. • Load the type of media requested. • Load the correct size media. The ribbon type that is loaded does not match the requested ribbon type. Load the type of ribbon requested. • Load the type of media requested.
Troubleshooting the printer Table 4-2 Machine Generated Error Codes Condition/Error Code Description Possible solution 500 No RECEIVER at LEAD EDGE SENSOR when expected 501 RECEIVER stuck at LEAD EDGE SENSOR • Verify that the correct media and ribbons are loaded. • Clean sensors. See "Cleaning the sensors" on page 4-16. • If problem persists call for service.
Troubleshooting the printer 4-6 700 Inboard THERMAL HEAD POSITION SENSORE #2 open 701 Inboard THERMAL HEAD POSITION SENSOR #2 blocked 702 Outboard THERMAL HEAD POSITION SENSOR #1 open 703 Outboard THERMAL HEAD POSITION SENSOR #1 blocked 708 DONOR PATCH SENSING EMITTERS not sensing DONOR 709 DONOR SENSORS not stable 710, 711, 712 DSP Linetime response times out 718 CONTROLLER PRINTED CIRCUIT BOARD 719 THERMAL HEAD/ CABLE, CONTROLLER PRINTED CIRCUIT BOARD 720, 721 CONTROLLER PRINTED CIRCU
Troubleshooting the printer 740, 741, 742 PROGRAM PROMS or CONTROLLER PRINTED CIRCUIT BOARD 748, 749, 74A, 74B, 74C,74D PHM Failure 750-756 Unexpected write from DSP 757 DSP Set Verify Failure 760-773, 76E, 76F, 76A, 76B, 76C, 76D CONTROLLER PRINTED CIRCUIT BOARD 800-857 General CONTROLLER PRINTED CIRCUIT BOARD 900-930, 090B, 091B, 093B, 094B DSP BLOCK, CHECKSUM SERVICE REQ XXX An error occurred. The message includes a 4-digit error code. • Turn off the printer.
Troubleshooting the printer When mismatches occur Mismatches result from differences in requested ribbon type, media type, or media size. Ribbon type mismatch If the print job specifies a ribbon type that is not loaded, a mismatch occurs. Ribbon mismatches result from: • Lamination differences (for example, XtraLife ribbon is requested but is not loaded). For this situation, you can press Print to print the job with the currently loaded ribbon.
Troubleshooting the printer If the printer is not operating correctly You may be able to identify or correct problems yourself. If possible, make a test print. UseTable 4-4 to find and try to correct the problem. If you cannot solve the problem, service is required. See "Getting additional help" on page 4-19. Table 4-4. Solving common printer problems Problem Possible cause Possible solutions Printer does not turn on. • The printer power is not on. • Cables and cords are not connected securely.
Troubleshooting the printer Multicolored spots appear on prints. • Clean the printer and the surrounding area. • Move the printer away from ventilation ducts or open doors. Smudges, smears, and Fingerprints or other fingerprints have caused oils have contaminated irregularly shaped and the paper or ribbon. colored areas to appear on the print. (See image 1 at the end of this guide.) Handle media and ribbon carefully and as described in Chapter 2 of this guide.
Troubleshooting the printer Clearing the paper path Paper may occasionally jam in the printer. Jams are typically identified by a CLEAR PAPER PATH or CHECK TRAY message. To clear the paper path— 1. Open the printer cover. NOTE: An automatic locking feature prevents you from opening the cover during printing. If you can’t open the cover, turn the printer Off and then On again. If you still can’t open the cover, service is required.
Troubleshooting the printer 2. If media is in the paper path, gently pull it up and out of the printer. Then close the printer cover. 3. If media is jammed in the paper tray area, remove the paper tray. Then look through the tray insertion slot into the tray area.
Troubleshooting the printer 4. Gently remove any jammed media from the paper tray area. NOTE: If you cannot remove the media, service is required. 5. Slide the tray back into the printer.
Troubleshooting the printer Cleaning the pick rollers If the paper is not being picked from the tray properly, the pick rollers may be dirty. You use two water pads and a pad holder to clean the rollers. To clean the pick rollers: 1. Remove a water pad from the packet and fold it in half. 2. Insert the pad into the pad holder slot. About 1 inch of the pad should stick out the top, as shown. NOTE: The posts are on the bottom of the pad holder.
Troubleshooting the printer 3. Wrap the longer end of the pad around the pad holder and insert it into the pen slot. 4. Pull the other edge of the pad to tighten it. 5. Repeat steps 1 to 4 for the other end of the pad holder. 6. Remove the paper tray from the printer. Remove the cover from the tray. 7. Remove the media and blue stiffener sheet from the tray. 8. Set the media on a freshly cleaned surface. 9. Insert the prepared pad holder into the paper tray. 10. 11. 12. 13. 14.
Troubleshooting the printer 15. Remove the tray. 16. Remove the prepared pad holder from the tray. 17. Load the media into the tray and put the lid back on. 18. Insert the tray in the printer. IMPORTANT:Wait about five minutes for the rollers to dry before using the printer. Cleaning the sensors Important: Before cleaning, turn off the printer. Follow these steps to clean the five ribbon sensors in the printer. 1. Locate the two sensors on top of and in the center of the print head.
Troubleshooting the printer Repacking the printer Pack the printer as follows if you need to ship it. 1. Remove media from the paper tray. Pack the paper tray in its original box. 2. Open the printer cover. Then remove the ribbon spools. Discard them or store them in their original box. 3. Insert the shipping pins as follows: CAUTION: Insert the pins as described. —Insert the left pin through the seventh slot from the left. —Insert the right pin through the sixth slot from the right. 4.
6. Put appliance filament tape over the cover of the printer. The tape must cover the latch and run down both sides of the printer all the way to the bottom. shipping tape 7. Put the printer in its original plastic bag to keep it clean during shipping. 8. Pack the printer in its original box.
Troubleshooting the printer Getting additional help Your Kodak dealer is the best source for information about your printer and about purchasing supplies and accessories. In addition, technical support is also available on Kodak’s web site at www.kodak.com Call 1-800-23KODAK (1-800-235-6325) from 9:00 a.m. to 8:00 p.m. Eastern Standard Time on regular business days. Help numbers for the Asia/Pacific and European regions are listed below.
Appendix A Printer specifications/ site requirements Printer specifications Printer dimensions Width: 16.6 inches (43.2 cm) Depth (with tray inserted): 21 inches (52.7 cm) Height: 12 inches (30.5 cm) Printer weight 57 lbs (24.9 kg) Space requirements Minimum space required with tray inserted: Width: 17 inches (43.2 cm) Depth: 24 inches (61 cm) Height: 12 inches (30.5 cm) Minimum space required for removing tray and opening cover: Width: 17 inches (43.2 cm) Depth: 35.5 inches (90.2 cm) Height: 20.
Appendix A Printer specifications/ site requirements Operating environment Ambient operating temperature: 59° to 86°F (15° to 30°C) Relative humidity: 20 to 76% Power requirements Voltage/frequency US/Canada 90 to 250v/47 to 60Hz Europe 220/50Hz UK 240/50Hz Power consumption 250 watts maximum A-2 October 1997
Appendix B Accessories and supplies This appendix lists the accessories and supplies available for the KODAK DIGITAL SCIENCE 8650/8650 PS Color Printer. It also tells how to order them. Accessories Printer accessories are listed below. Purchase these items through your printer dealer or distributor.
Appendix B Accessories and supplies Ribbons Ribbons available for the printer are listed below. Purchase ribbons through your printer dealer or distributor. Ribbon Type KODAK EKTATHERM XLS Three-Color Ribbon KODAK EKTATHERM XLS Oversize Three-Color Ribbon B-2 Maximum Image Size Catalog Number 8 x 10 163 0474 8.5 x 12 821 4082 KODAK EKTATHERM XLS Three-Color Ribbon / XTRALIFE Media / CMY 8 x 10 807 6135 KODAK EKTATHERM XLS Black Ribbon / XTRALIFE Media 8.
Appendix B Accessories and supplies Paper Paper available for the printer is listed below. Purchase paper through your printer dealer or distributor. Paper is shipped in 100-sheet packages. Paper Type Size Catalog Number KODAK EKTATHERM XLS Print Paper /Photographic Grade 8.5 x 11 (216 x 281 mm) 861 4364 KODAK EKTATHERM XLS Print Paper /Photographic Grade 8.5 x 12 (216 x 307 mm) 868 4623 KODAK EKTATHERM XLS Print Paper /Photographic Grade 8.
Appendix B Accessories and supplies Transparency material Transparency sizes available for the printer are listed below. Purchase transparency material through your printer dealer or distributor. Transparency material is shipped in 100-sheet packages. Catalog Number Transparency Type Size KODAK EKTATHERM XLS Transparency Material / for use with the KODAK A Adjustable Tray 8.5 x 11 (216 x 281 mm) 852 6618 KODAK EKTATHERM XLS Transparency Material / for use with the KODAK A Adjustable Tray 8.
Appendix C Customizing the printer This appendix describes two ways you can customize your KODAK DIGITAL SCIENCE 8650/8650 PS Color Printer to enhance its performance. They are by: • connecting an external hard drive to the printer. • adding additional memory to the printer. Connecting an external hard drive enables you to store ADOBE Type Manager (ATM) fonts (not included) making them permanently accessible to the printer. You can purchase ADOBE fonts for your 8650 printer from your local distributor.
Appendix C Customizing the printer Adding an external hard drive This procedure applies only to 8650 PS Color Printers operating in PostScript mode. If you want additional ATM fonts to be permanently accessible to the printer, you need to add an external hard drive. Once you connect and format an external hard drive, you can use the software utilities available for your system to download the ATM fonts and store them on the hard drive. IMPORTANT:The size of the hard drive is limited to 2000 MB or less.
Appendix C Customizing the printer 5. If the printer’s other SCSI port is not in use, connect a 50–pin SCSI terminator to that port. 6. If the hard drive does not have an internal terminator, connect a terminator to the open SCSI port. Refer to the manual shipped with the hard drive for instructions. 7. Turn the hard drive and then turn the printer on. Initializing the hard drive Next, you must initialize the hard drive.
Appendix C Customizing the printer The For Printing or PS Mode window appears. 7. Double click the LaserWriter Font Utility icon. The LaserWriter Font Utility window appears. 8. Click on OK. A message appears stating that the LaserWriter Font Utility is checking the characteristics of the current printer. The LaserWriter Font Utility then becomes the active application. 9. From the File menu, select Initialize Printer’s Disk.
Appendix C Customizing the printer The following window appears 10. Click on Initialize. A message appears stating that all information on the disks will be erased. 11. Click on OK to initialize the hard drive. A message appears stating that initialization was successful. Downloading additional fonts to the hard drive The steps below describe how to download additional ATM fonts from a Macintosh computer. To download fonts from a Windows system, follow the instructions provided by your font vendor. 1.
Appendix C Customizing the printer 3. Select Download Font from the File menu. The window below appears. 4. If the current disk is not the one with the fonts you wish to download, click Eject; and insert the appropriate disk. 5. Open the Outline Fonts folder containing the fonts you want to download. Disk 4 6. Select the font you wish to download from the list on the left side of the window. Then click Add. (To add all the fonts, select Add All.) The font name appears in the Outline Fonts Selected list.
Appendix C Customizing the printer 8. Choose “Disk” from the Device list box. Disk 4 9. Click Download. A dialog box listing the font being downloaded and the name of the printer appears. This box remains on screen until all the fonts are downloaded. Then a message appears stating that downloading was successful.
Appendix C Customizing the printer Adding memory to the printer You can purchase and install SIMMs to increase memory to a total of 64 MB. NOTE: The KODAK DIGITAL SCIENCE 8650 PS / 48 MB / CMYK Color Printer comes with 48 MB of factory-installed memory. The benefits of having additional memory are as follows: • You may increase the speed at which images are processed. • You can download more fonts with PostScript jobs.
Appendix C Customizing the printer 2. Attach the wrist portion of a static strap to your wrist. Attach the other end of the strap to the metal plate on the back of the printer. CAUTION: Use a grounding strap to prevent static discharge from damaging the printer. 3. Using a Phillips-head screwdriver, remove the five screws on the plate at the lower portion of the back of the printer. NOTE: There are ten screws on the back of the printer. Remove ONLY the five on the lower portion.
Appendix C Customizing the printer 4. Grasp the two black handles on the metal plate and slowly pull the drawer out about three inches. 5. Unlatch the ribbon cable in the front center of the drawer by pushing the plastic clips outward.
Appendix C Customizing the printer 6. Gently remove the ribbon cable from the socket. 7. Lift the ribbon cable slightly, and slowly pull the drawer out an additional three inches.
Appendix C Customizing the printer Installing the SIMM card To install and seat the SIMM. 1. Locate the SIMM receptacles on the left side of the drawer. Open SIMM slots 2. Hold the SIMM at a 45° angle and position it in the first empty receptacle next to the other installed cards. 3. Gently tilt the SIMM back so that it is upright and snaps into place in the clips on each side of the receptacle.
Appendix C Customizing the printer Finishing up To finish up the installation: 1. Grasp the black handles on the back of the printer and slide the drawer in about three inches. 2. Reconnect the ribbon cable by pressing it firmly into the connector. 3. Make sure that the plastic clips on each side of the ribbon cable are latched. 4. Close the drawer the rest of the way. 5. Replace the five screws that you removed. 6. Plug in the printer and turn it On. 7.
Index A about other guides ii about printer initialization 2-26 about printer memory 1-1 about the export modules 1-4 about the printer 1-1 about the printer drivers 1-4 about this guide i accessories available B-1 ordering B-1 adding an external hard drive C-2 to C-7 adding memory to the printer C-8 to C-13 finishing up C-13 installing a SIMM card C-12 preparing to install a SIMM C-8 to C-13 additional information getting iii alcohol cleaning pads ordering B-1 applications printing from 3-15 B barcode 2-9
Index checking and changing printer settings (during printer setup) 2-23 to 2-25 cleaning pads ordering B-1 cleaning sensors 4-16 cleaning the pick rollers 4-14 to 4-16 cleaning the print head 2-5 to 2-7 cleaning the printer 3-18 clearing paper jams 4-11 clearing the paper path 4-11 to 4-13 common error messages 4-7 connecting a LocalTalk cable 2-19 connecting a parallel cable 2-19 connecting a SCSI cable 2-20 connecting the cables 2-18 to 2-21 connecting the power cord 2-22 connection types 1-3 contacting
Index export modules available 1-4 external hard drive adding C-2 to C-7 downloading fonts to C-5 to C-7 initializing C-3 to C-5 installing C-2 to C-3 specifying SCSI connection for 3-7 F fan 3-18 finding a location for the printer 2-2 font disk specifying SCSI connection for 3-7 fonts 1-5 adding a hard disk to allow storage of more C-2 downloading to an optional SCSI disk C-2, C-5 downloading to the external hard drive C-5 to C-7 included with printer 1-5 resident on the printer 1-5 formatting a font disk
Index I if the media size does not match the print job 4-8 if the media type does not match the print job 4-8 if the printer does not initialize itself 2-26 if the printer does not start up 2-26 if the printer is not operating properly 4-9 to 4-10 if the ribbon does not match the print job 4-8 image sizes 1-2 maximums 1-2 image stability 3-17 increasing processing ability C-8 indicator lights 3-2 initialization 2-26 initializing the external hard drive C-3 to C-5 inserting the shipping pins 4-17 installing
Index looking at the display panel 3-2 M machine generated error codes 4-5 to 4-7 maintaining the printer 3-19 making a test print 2-26 maximum image size 1-2 media 3-8 loading 2-14 to 2-16 maximum image size 1-2 sizes and types 1-2 media See also print paper and transparency material media settings changing 2-24 media sizes 1-2 media type changing 2-24 media-related messages 3-3 memory adding to the printer C-8 to C-13 different configurations 1-1 messages 3-2, 3-3, 4-11 error 4-2 to 4-7 mismatches handli
Index about ii P packing the printer 4-17 paper available B-3 changing color 2-25 humidity problems 2-13 jams 4-2, 4-11 ordering B-3 path, clearing 4-11 storing 2-12 paper and humidity 2-12 paper jams 4-11 to 4-13 paper path clearing 4-11 to 4-13 paper problems humidity-related 2-12 paper See also print paper paper trays ordering B-1 parallel cable connecting 2-19 parallel connection printer modes for 1-3 parallel port 2-18 pick rollers cleaning 4-14 to 4-16 placing the printer 2-2 port information specify
Index preventing dust 2-17 print button 3-3 print head cleaning 2-5 to 2-7 print paper grades available 3-8 handling 2-12 storing 2-12 types, sizes, and image size 3-9 to 3-11 printer available memory 3-16 back plate C-9 cover problems opening 4-11 description 1-1 dimensions A-1 installing memory in C-8 operating environment A-2 packing for shipping 4-17 power requirements A-2 ribbon cable C-10, C-11 space requirements A-1 specifications A-1 weight A-1 printer drivers available 1-4 installing 2-1 printer p
Index handling and storing 3-17 PVC 3-17 R raster mode specifying the SCSI ID 3-7 receivers 3-8 regulatory information 2 relative humidity A-2 recommended levels A-2 repacking the printer 4-17 shipping the printer 4-17 requirements power A-2 space A-1 resident fonts 1-5 resolving error messages 4-2 to 4-7 restoring printer settings to factory default 3-6 ribbon 2-8 barcode 4-2 handling 2-8 images remaining on used 2-9, 3-15 jam 4-3 loading 2-9 ordering B-2, B-3 storing 2-8 ribbon cable C-10, C-11, C-13 rib
Index specifying the 3-7 SCSI ports 2-18 selecting a printer setting option 3-6 sensors cleaning 4-16 service 4-19 setting up the printer 2-1 settings checking and changing during printer setup 2-23 to 2-25 setup mode 3-3, 3-4, 3-5 entering 3-6 exiting 3-6 restoring settings to factory defaults 3-6 scrolling through the settings 3-6 selecting an option 3-6 setup/select button 3-3, 3-6 shipping pins inserting 4-17 removing and setting aside 2-3 shipping the printer 4-17 solving printer problems 4-9 to 4-10
Index thermal head cleaning pads B-1 thermal paper 3-9 to 3-11 transparencies handling and storing 3-17 storing 3-17 transparency material available B-4 curling 4-10 handling 2-12 ordering B-4 storing 2-12 types, sizes, and image size 3-12 to 3-14 transparency sleeves 3-17 trays ordering B-1 U unpacking the printer 2-3 V verifying printer setup and operation 2-27 voltage A-2 W weight A-1 working in setup mode 3-6 working with media 2-12 to 2-13 working with ribbon 2-8 to 2-11 working with the printer setti
EASTMAN KODAK COMPANY Rochester, New York 14653 KODAK CANADA INC. Toronto, Ontario M6M 1V3 Canada Kodak, Digital Science, and the ds monogram symbol are trademarks of Eastman Kodak Company. Adobe and PostScript are trademarks of Adobe Systems Incorporated or its subsidiaries. Part No. 1H9657 10/97 ©Eastman Kodak Company, 1997 Printed in U.S.A.
