User Manual
132
133
Troubleshooting
Problem Possible causes Solution
Camera does not turn 
on
  The battery has been 
depleted.
  The battery is not inserted 
correctly.
  Recharge the battery.
  Correctly reinstall the 
battery.
Camera turns off 
suddenly during 
operation
  The batteries have been 
depleted.
  Recharge the battery.
The picture is blurred
  Camera shakes while taking 
a picture.
  Turn on OIS feature.
  Please use tripod for high 
magniication (above 15X) 
optical zoom.
Images and video iles 
cannot be saved
  The memory card is full. 
  The memory card is locked.
  Use another memory card 
or delete unnecessary iles.
  Unlock the memory card.
Images will not print 
from the connected 
printer
  The camera is not 
connected to the printer 
correctly.
  The printer is not PictBridge 
compatible.
  The printer is out of paper 
or ink.
  The printer paper is 
jammed.
  Check the connection 
between the camera and 
printer.
  Use a PictBridge 
compatible printer.
  Load paper into the printer 
or replace the ink cartridge 
in the printer.
  Remove the jammed paper.
Saving data to 
memory card is slow
  Using a memory card 
below Class 4 may result in 
slower recording times.
  Use a memory card with 
write Class 4 or higher than 
4 to improve performance.










