i1800 Series Scanners Key Operator Guide A-61579
Key Operator Training Welcome to the enhanced Kodak i1800 Series Scanner Key Operator Training. This course is designed to provide you with a thorough understanding of the operation and care of your new state-of-the-art, high-speed document scanner.
INTRODUCTION This training program provides you with the hands-on experience you need to be able to operate the scanner. All of the physical aspects of operating and maintaining the scanner will be demonstrated, with opportunities for you to interact with the scanner, with the assistance of a Kodak trained engineer. Procedures for replacement of consumables and the recommended scanner cleaning regime will be covered.
¾ Image Processing Guide Publication A-61580: A PDF version, in English only, is included in the \Documentation folder of the Kodak i1800 Series Scanner Firmware, Drivers and Users Guide CD. This is the complete reference for the many different ways this scanner can capture images. “What are all those options for image quality on the TWAIN or ISIS driver for?” Or “How do I setup my level to follow level rules for 3 level indexing?” Those answers and more are in the Image Processing Guide.
¾ www.Kodak.com The latest scanner information and drivers can always be found on our website. To make it easier for you to get to the pages related to our document scanners, use these URLs: www.kodak.com/go/di General information on Document Imaging Scanners www.kodak.com/go/disupport Scanner Firmware and Driver updates for free download and publications in PDF format.
SCANNER ORIENTATION You will now have a demonstration of the scanner using the Count Only mode and the instructor will point out the basic components of the Kodak i1800 Series Scanner. There are two power switches, but the main power switch on the back of the scanner will rarely be used.
DOCUMENT JOURNEY THROUGH THE TRANSPORT Now that you have experienced the scanner from the operator’s point of view we will walk you through the scanner from the document’s point of view. We will follow the path of a document from its start in the input elevator, to separation from the stack, to ultrasonic double-feed detection, to rear side imaging, then front side imaging and finally output restacking.
¾ Stage five: Post-imaging document transportation - Rear ink blotters; show the location and how to replace them. ¾ Stage six: Output re-stacking - Review the output tray: side guides and end stop. Review the various positions that the output tray can be placed in using the wire legs on the bottom of the tray. Also mention the long document wire bail and the short document stacker. Answer any questions regarding the components of the transport.
REPLACEMENT OF CONSUMABLES In this section the instructor will identify all the consumables (parts of the scanner that will wear out during normal use) and instruct you on the proper procedures for the replacement of these items. Just as changing the oil and replacing worn tires on your car is necessary to keep it running properly, the timely replacement of the scanner’s consumables is critical to its performance.
Tip: Suggest that the customer have a feed module and separation roller with new tires installed ready to go. The customer could then change the feed module and separation rollers quickly and avoid down-time. The tires can be changed on the feed module and separation roller off line. Imaging guides: replace only when the imaging guides are heavily scratched and defects show in the scanned images.
MAINTENANCE All paper scanners that transport documents create paper dust and collect ink residue on the components of the transport that come into contact with the paper. This section of the class will detail the proper cleaning procedures for your scanner. The most frequent image quality problems with document feeding scanners are lines or streaks in the scanned image and black image borders (which are almost always caused by dust on the imaging components of the scanner).
¾ Review the proper materials used in cleaning - Vacuum: a good quality vacuum with non-conductive brush and crevice tool is recommended. 896 5519 853 5981 169 0783 CALIBRATION This topic will review the Image and UDDS calibration needs of the i1800 Series Scanner. ¾ Image Calibration The scanner was designed to operate for hundreds of hours before image re-calibration is required. Image calibration is only required to compensate for the change of light intensity from the lamps over time.
WHAT TYPE OF SCANNING DOES YOUR SITE DO? You should now have a solid understanding of the basic operation of the scanner. The following topics (Printing / Touchsceen / Accessories) deal with operations that will vary depending on the type of scanning that is being performed.
BASIC PRINTING If your site is will be using the Enhanced Printer the replacement and maintenance will be an important part of operating the scanner. Skip this section if your site does not currently print and does not plan to print on your documents in the future.
¾ Show replacement of the ink cartridge using the front side printer. ¾ Show location of horizontal print positions for front and rear printing. Also note that the location of the side guides and the justification of the documents in the input tray will determine the location of the printing on the page. ¾ Demonstrate how to change from front to rear printing. - Move the carrier first and then reboot the scanner ¾ Show replacement of the front and rear ink blotters.
¾ There is a Print Test function available on the touch screen of the scanner. This test will print a ‘ladder’ target where each vertical line is printed by one of the jets in the print head. If a line is missing, one of the jets is not working. Dabbing the print head with a Staticide wipe will often open clogged jets. Remember to use plain white paper when running the print test. Each student should remove and replace an ink cartridge. NOTE: Running a Print Test will be covered later in this class.
OVERVIEW OF ACCESSORIES This section covers the accessories that are available for the i1800 Series Scanner. The scanning needs of your site may require the use of all or none of these accessories, depending on the type of documents that you will be scanning and your printing requirements. ¾ Short Document Output Tray This accessory was shipped with your scanner and should be used if you are scanning stacks of checks or other check-size documents.
¾ Manual Feed Shelf This is a purchased accessory that can be installed and removed by the customer. The Manual Feed Shelf is used when the scanned documents must be hand-fed one at a time. When the Manual Feed Shelf is installed, the tires on the feed module will always be turning to allow paper to be pulled into the transport as soon as the paper enters the feeder.
These extensions attach to the input and/or output trays to help support longer documents as they are fed into the transport and exit the transport. Three sizes are available: Part No. Description Input tray Output tray (normal position) Output tray (forward position) Actual Bail Length 5E4754 26” Wire catch (output) 24.5” 26.5” 30.5” 22.228” 9E3216 30” Wire catch (output) 28.5” 30.5” 34.5” 26.228” 9E5277 34” Wire catch (input/output) 35” 37” 41” 32.
OCP AND TOUCHSCREEN OVERVIEW In order to make the Kodak i1800 Series Scanner as easy to use as possible it was designed with a full color touchscreen. All of the operator functions of the scanner are available (in several languages) though the Operator Control Panel (OCP). This section describes the use and maintenance of the OCP. Both the Image Address - Enabled and Image Address - Disabled versions of the touchscreen will also be described. (The version that your site will not be using can be ignored.
- Viewing the Operator Log This log is reset whenever the scanner is powered off but the messages are still available through the internal scanner log visible though SVT (Scan Validation Tool) Log messages with a time stamp of 12:00:00 are normal when first powering on the scanner. These messages happened before the scanner was able to connect to the host computer and determine the local time.
¾ ENABLED screen Before you start scanning, the host scanning software must set up the scan job in the scanner. After the scanner is set up, the host software can either automatically start scanning or can have the scanner wait until scanning is started by the operator. If auto-start scanning is enabled, and there is paper in the input tray, the scanner will automatically start feeding paper.
¾ SCANNING screen When the scanner is feeding paper, the touchscreen shows the Scanning screen. There may be up to three function buttons available on this screen. The host computer scanning software determines the function buttons that are displayed. There is always a Pause button available that can be used to stop the documents from feeding into the scanner. If the Pause button is touched, you will be able to start scanning again with the Scan button.
SCAN VALIDATION TOOL Your company will have purchased one of the many production scanning applications that support the i1800 Series Scanner for your daily scanning needs. There is a scanning utility called the Scan Validation Tool that has been installed on your host computer. This utility can be used for tasks such as viewing the complete Scanner Operator Log or checking that the scanner is functioning correctly when trying to determine if there is a problem with the scanning software or hardware.
¾ Accessing the Scanner Log To access the full Operator Log in the scanner from SVT follow these steps: 1. Click the SVT Setup button. ¾ 2. Click the Settings button. 3. Click the Device button. 4. Click the Diagnostics button. 5. Click the Logs tab and select Operator Log. NOTE: Operator Log entries with a date and time of 01/01/1970 00:00 are normal when the scanner is first turned on.
TROUBLESHOOTING As you operate the scanner, there may be problems that need to be corrected by the operator. This section covers the most common causes of scanner stoppages and how to correct them. ¾ Operator Control Panel Messages There are many different messages that can be displayed on the Message window of the Operator Control Panel. To find more information on any of these messages refer to the section entitled, “Message Listing” in the User’s Guide, Chapter 6, Troubleshooting.
¾ Document Jam Clearing If a document fails to exit from the transport, the scanner will display a Jam In Transport message. To recover from a jam you should: NOTE: The following procedure is a general guideline. Your procedure may be different depending on how your application is set up. 1. 2. 3. 4. 5. 6. Remove the documents that have been scanned from the output tray. Open the pod. Remove any jammed documents from inside the transport. Close the pod. Verify the last document that was scanned correctly.
There are two situations that can interrupt scanning that are related to multifeed messages. ¾ True Multifeed alarms: true multifeeds are experienced when more than one document is fed at a time. The following is a list of common causes and resolutions for this problem. - The documents are physically stuck together. Check for a glue edge from a multi-part form. Check that stapled edges are not crimped together. Tear off edges can also bind together causing multifeeds.
- The consumables are worn or not installed properly. If the pre-separation pad is not installed correctly or is worn, the document separation efficiency will be greatly reduced. It is also important that the tires on the separation roller are clean and not worn. - The pre-separation pad is not providing enough friction. The pre-separation pads on the i1800 Series Scanner come with a piece of slippery yellow tape covering the lower portion of the pad.
- The input stack contains folded pages or envelopes. The ultrasonic multifeed detection system cannot distinguish between the two sides of an envelope or folder and a true multifeed of single pages. If envelopes or folders are being scanned, multifeed detection should be disabled or set to alarm only. - The ultrasonic sensors are dirty. The ultrasonic multifeed detection system may trigger a false multifeed alarm if paper or dust accumulates in the sensors.
¾ Lines on the rear images To correct streaks on the rear side images, you must follow the same procedure, as previously noted, for the front imaging guide. The rear imaging guide is located in the base of the transport. Before re-installing the rear imaging guide, clean the cover glass that is located between the two lamps in the base of the transport. Just as with the imaging guides, use a slightly-dried Staticide wipe to wipe the entire width of the imaging guide.
If the black backgrounds of the scanner become scratched or dirty, so that they reflect light, then the Automatic Detect and Straighten feature of the scanner may incorrectly identify the edge of the page and leave a large black border on one side of the document. This problem may also be created by dust or debris that reflects light on the imaging guides or cover glass.
SERVICE ISSUES The information provided in this section is related to Service and Support in the United States and Canada only. Kodak provides Service and Support for our products in many countries around the world. For countries other than the United States and Canada, the instructor will provide you with the correct information for your local Kodak Service area. As you operate the scanner, there may be problems that cannot be corrected by the operator.
¾ Service Agreements and Upgrades Your local Field Engineer can provide with you with the response time details and covered service hours for your scanner when it is under Warranty or covered by a Kodak Service Agreement. A standard Service Agreement includes two preventive maintenance visits per year. Upgrades for Service Contracts are also available. For additional details, talk with your Field Engineer or call the number previously listed for support services.
OTHER ISSUES ¾ Purchasing Consumables Most Value Added Resellers (VARs) offer the recommended Kodak consumables for sale to their customers. If you need assistance in finding a channel for purchasing your consumables, talk with your instructor or Kodak Field Engineer.
Consumable Replacement Log for the Kodak i1800 Series Scanner K#____________ Date Scanner Page Count Consumable Replaces Comments Separation Rollers Feed Module Tires 4 Feed Modules 2 Separation Rollers Pre-separation pad A-61579 February 2007 Operator 35
Eastman Kodak Company 343 State Street Rochester, NY 14650 U.S.A. © Kodak, 2007. All rights reserved.
