USER'S GUIDE
Introduction Contents Setting up the 8500 Printer User’s Guide Introduction Operating the 8500 Printer About the 8500 printer About the online documentation Safety Precautions Paper and Image Sizes Printer Driver Interfaces Troubleshooting Site Specifications Accessories and Supplies Setting up the 8500 Printer Finding a Location for the 8500 Printer Unpacking the 8500 Printer Loading the Ribbon Cartridge Connecting the Cables Handling Paper Storing Paper Loading the Paper Tray Installing the Dust Co
Introduction Operating the 8500 Printer Looking at the Buttons and Lights Working with Paper Canceling the continuous printing Handling and Storing Prints Keeping the 8500 Printer in Good Working Condition Cleaning the 8500 Printer Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Troubleshooting Light Indications and How to Resolve Them If the Printer Does Not Operate Correctly Clearing a Paper Jam Repairing a Torn Ribbon Cleaning the Thermal Head Repacking the Printer Getting Addit
Introduction Troubleshooting (cont.
Introduction Introduction Setting up the 8500 Printer Thank you for purchasing the Kodak Professional 8500 digital photo printer 120V (8500 printer). The 8500 printer is a thermal dye diffusion device with superior printing speed. It has a resolution of 314 pixels per inch (ppi), and prints a three-color page in about 75 seconds. Printed images are high-contrast and long lasting. Kodak Ektatherm XtraLife ribbon applies a coating that protects images from fingerprints.
Introduction About the 8500 printer The 8500 printer is the latest model of Kodak Professional’s page size thermal dye printers. Kodak’s dye-sublimination printers produce superb photographic prints and proofs. The 8500 printer is easy to install and set up, and its interface is compatible with virtually all computer environments.
Introduction About the online documentation This manual is comprised of the six sections listed at the right: ● Introduction—describes the 8500 printer, available papers, printer drivers and interfaces. Setting up the 8500 Printer Operating the 8500 Printer ● Setting up the 8500 Printer—describes how to set up the 8500 printer. ● Operating the 8500 printer—contains information on maintaining the 8500 printer and working with the paper and ribbon.
Introduction Safety Precautions Setting up the 8500 Printer Information This class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Operating the 8500 Printer WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR Troubleshooting MOISTURE. WARNING: USE THE INCLUDED AC POWER CORD SO AS NOT TO INTERFERE WITH RADIO AND TELEVISION RECEPTION.
Introduction CAUTION: Setting up the 8500 Printer RISK OF ELECTRIC SHOCK, DO NOT OPEN TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute the risk of electric shock.
Introduction In the interest of safety, please observe the following precautions: POWER REQUIREMENT This product is designed for operation on 120V AC 60Hz. Never connect to any outlet or power supply having a different voltage or frequency. Operating the 8500 Printer WARNING: THIS APPARATUS MUST BE GROUNDED. AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE. Troubleshooting PROTECTIVE MEASURES IF ABNORMALITIES ARISE, ....
KEEP THE UNIT DRY - DO NOT PLACE WATER OR OTHER LIQUID CONTAINERS, FLOWER VASES/POTS ON TOP OF THE UNIT. Introduction Liquids that get into the unit can cause serious damage to the unit and potential shock or fire danger. If liquid is spilled into or seeps into the unit, unplug the Power Cord immediately and seek service as soon as possible to avoid additional or possible damage due to corrosion. Setting up the 8500 Printer Avoid handling liquids near the unit.
Introduction DO NOT TOUCH THE THERMAL HEAD It becomes hot during printing and may remain hot for a time, causing injury. Oils, salts and moisture from your hands will contaminate the head and may spoil the prints. BE CAREFUL WITH THE PRINTING MECHANISM Do not move the printer while the top cover is open. This may cause injury. Be careful not to catch your fingers in the printing mechanism.
Introduction CONNECTING CABLES Use the power cord supplied with the printer. Setting up the 8500 Printer INSTALLATION LOCATIONS MAINTAIN GOOD VENTILATION Ventilation slots and holes are provided on the top, rear and sides of this unit. Place the unit on a hard and level surface and locate at least 15.8 inches (40 cm) (top) and 2 inches (5 cm) (sides), from walls to insure proper ventilation. When installing the unit in a system rack, leave space between the unit and the back of the rack.
Introduction FOR LONG OPERATING LIFE UNSUITABLE MATERIALS FOR THE PRINTER Paint coat flaking and plastic deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, if rubber or PVC items are left in contact with the unit for a extended period, or if the unit is sprayed with insecticide. CARE OF THE CABINET Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely before operating.
Introduction OTHER CAUTIONS Dust or other foreign matter adhering to the print paper or the sheet cartridge, or deformation resulting from exposure to extremely low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images. Setting up the 8500 Printer MEMORIZED IMAGES ARE STORED IN VOLATILE MEMORY AND MAY BE LOST IN THE Operating the 8500 Printer NOTE: EVENT OF POWER FLUCTUATION OR MALFUNCTION.
Introduction Paper and Image Sizes The 8500 printer can print on the following sizes and types of Kodak Professional Ektatherm XLS print paper. Refer to “Kodak Thermal Paper Types, Sizes, and Image Sizes” for illustrations of the maximum image size for each. Setting up the 8500 Printer Paper and Image Sizes Troubleshooting Paper Size Maximum Image Size 8.27” x 11.69” (210 x 297 mm) - Standard A4 paper 8.0” x 10.0” 8.5” x 11” (216 x 279 mm) - Standard A paper 8.0” x 9.
Introduction Printer Driver The printer driver developed for the 8500 printer is based on highquality Kodak photographic printing methods. The color-rendering processes that evolved are highly sophisticated. This printer driver allows you to access advanced printing options based on Kodak color science. The printer driver is provided for use with the following operating systems: ● Windows 98 ● Windows Me ● Windows XP ● Windows 2000 ● Windows NT 4.0 ● Macintosh 9.
Introduction Interfaces Setting up the 8500 Printer The 8500 printer has standard communication ports.
Introduction Setting up the 8500 Printer This section explains how to set up the 8500 printer. The steps are: 1. Finding an appropriate location for the 8500 printer Setting up the 8500 Printer Operating the 8500 Printer 2. Unpacking the 8500 printer 3. Loading the ribbon cartridge Troubleshooting 4. Connecting the cables 5. Connecting the power cord and turning on the 8500 printer Site Specifications 6. Loading paper 7. Installing the dust covers Accessories and Supplies 8.
Introduction Finding a Location for the 8500 Printer As you look for an appropriate location for the 8500 printer, keep the following guidelines in mind. Refer to “Site Specifications” for specific requirements. ● Allow 2 inches (5 cm) on the left and right sides, and 15.8 inches (40 cm) on the top side for air flow and cooling. The back of the 8500 printer may be placed flush against a wall.
Introduction Unpacking the 8500 Printer The following accessories are included with the 8500 printer. If any are missing, contact your dealer. ● Power cord ● CD containing the printer drivers and the documentation in PDF format. The CD also contains Adobe Acrobat Reader for accessing, viewing, and printing the documentation. ● Dust cover (for front and back panel) ● Ribbon carrier ● Paper tray ● Ribbons (matte, glossy) ● Print paper Troubleshooting Accessories and Supplies 2.
5. Remove the shipping inserts on both sides of the paper tray inserting slot. Introduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Hold the tab. Pull the shipping insert to the center. Site Specifications NOTE: When you do not use the 8500 printer for a long period, make sure to attach the shipping inserts on the slot or the rollers may be deformed. Push toward the inner part. CONTENTS PRINTER DRIVER GUIDE Hook the shipping insert on the printer.
Introduction Loading the Ribbon Cartridge The ribbon provides dyes for printing images. The three-color XtraLife ribbon contains enough dye to make 50 prints. The XtraLife ribbons contain additional patches that protect images from fingerprints. Handling the Ribbon ● Do not expose the ribbon to direct sunlight, extreme heat, dust, or liquids. ● Leave the top cover closed except when you need to access the inside of the 8500 printer.
Loading the Ribbon Cartridge in the 8500 Printer The ribbon cartridge fits easily in the 8500 printer. There is only one way to correctly load the ribbon cartridge. Follow these steps to load a ribbon cartridge: Introduction Setting up the 8500 Printer Operating the 8500 Printer 1. Press the OPEN button to open the top cover. Troubleshooting Site Specifications Accessories and Supplies 2. If necessary, push the old ribbon cartridge to the left and lift it up to remove it.
NOTE: Images remain on the ribbon after printing. If you are working with confidential documents, you may need to consider alternate ways of disposing of the ribbon to maintain security. 3. Remove the old ribbon from the ribbon carrier. NOTE: Introduction Setting up the 8500 Printer Operating the 8500 Printer Do not discard the ribbon carrier. 4. Remove the new ribbon from its packaging. IMPORTANT: Touching the dye patches could contaminate the ribbon, resulting in scratches on your prints.
6. Grasp the ribbon cartridge by the handle, and slide the spool onto the 2 hubs on the left side. Hubs Introduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications 7. Push the ribbon cartridge against the hubs on the left until it can engage the 2 holders on the right. Holder 8. Turn the thick spool in the direction shown by the arrow, until the ribbon is taut. 9. Close the top cover.
Introduction Connecting the Cables You must provide the necessary interface cables, either parallel or USB. The 8500 printer has standard communication ports.
Introduction Connecting a Parallel Cable To connect a parallel (Centronics) cable: 1. Make sure that your computer is turned off. Setting up the 8500 Printer 2. Connect the female end (no pins) of the cable to the 8500 printer parallel port. Operating the 8500 Printer Troubleshooting Site Specifications Power cord inlet Parallel port Accessories and Supplies 3. Connect the 25-pin end of the cable to the computer’s parallel port. 4. Connect the power cord. 5.
Introduction Connecting a USB Cable To connect a USB cable: Setting up the 8500 Printer 1. Make sure that your computer is turned off. 2. Connect and secure the USB cable to the USB port. Operating the 8500 Printer Troubleshooting USB port Site Specifications Power cord inlet Accessories and Supplies 3. Connect the power cord. 4. Press the POWER button on the front of the 8500 printer. When the POWER light turns green, turn on your computer. 5.
Introduction Handling Paper Follow these guidelines when you handle the paper: ● Hold the paper by the edges to avoid fingerprints. Setting up the 8500 Printer ● Do not load more than 50 sheets of paper in the paper tray. ● Do not use wet or damaged paper. Operating the 8500 Printer Troubleshooting Storing Paper Follow these storage instructions to ensure the highest image quality: ● Store opened paper at temperatures below 77oF (25oC). Avoid exposure to temperatures higher than 100oF (38oC).
Introduction Loading the Paper Tray Refer to "Working with Paper" for complete information about the various types. Setting up the 8500 Printer The paper tray adjusts to the size of the paper you are loading. Do not force paper that is too long or too wide into the tray. Operating the 8500 Printer IMPORTANT: Use only the tray designed for the 8500 printer. CAUTION: A SPACER FOR PROTECTION DURING TRANSPORT IS ATTACHED INSIDE THE PAPER TRAY WHEN THE PRINTER IS SHIPPED FROM THE FACTORY.
2. If necessary, adjust the paper tray to fit the paper you are loading: Introduction Move the paper width adjuster to the correct position for either 11”, 12” or A4 size paper. Setting up the 8500 Printer Slide the paper length adjuster to the correct position for the length of the paper you are loading. Make sure that the paper length adjuster is locked into position.
Introduction 4. Place the paper in the tray with the logo side down (as shown in the label on the tray) making sure that the front corners of the stack are under the metal tabs. NOTE: One package includes 100 sheets of paper, which are divided at 50 sheets by blue cardboard for your convenience. Remove the blue cardboard when using the print paper. You can load up to 50 sheets of paper in the paper tray. When adding the paper, take care not to exceed the red line on the paper length adjuster.
Introduction 5. Set the clear cover onto the paper tray. 6. Install the paper tray in the 8500 printer. Setting up the 8500 Printer Operating the 8500 Printer 7. Raise the stopper.
Introduction Installing the Dust Covers Setting up the 8500 Printer Install the dust covers on the front and back of the 8500 printer. Front: Install the cover as shown below. (Insert the cover into the groove.) Operating the 8500 Printer Troubleshooting Site Specifications groove Accessories and Supplies Back: 1. Insert the bottom of the dust cover on the back slit of the 8500 printer. 2. Hook the dust cover on the 8500 printer.
Introduction About Printer Initialization When you turn the 8500 printer on, it initializes (starts up and performs a self-check) in a few seconds. During this time, the POWER, MEDIA, and PARALLEL and USB lights blink. If the 8500 Printer Does Not Initialize If the 8500 printer fails to initialize, no light illuminates on the display panel. Turn the 8500 printer off and then back on. If a light still does not illuminate, turn off both the 8500 printer and the computer.
Introduction Making a Test Print Making a test print verifies proper 8500 printer setup and operation, and confirms print quality. Setting up the 8500 Printer To make a test print: Operating the 8500 Printer 1. Press the POWER button while holding the ONLINE button. 2. Press the PRINT button.
Introduction Operating the 8500 Printer This chapter provides the information you need to operate the 8500 printer.
Introduction Looking at the Buttons and Lights The 8500 printer display panel is shown below. MEDIA light ONLINE button PRINT button INTERFACE select button OPEN button PARALLEL light USB light ERROR light POWER light Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies POWER button The following indicator lights show the status of the 8500 printer: ● POWER light—illuminates in green when the 8500 printer is turned On.
When the ERROR light glows steadily, you may be able to correct the problem yourself. Use the buttons: Introduction Setting up the 8500 Printer ● POWER button—Press to turn the power on or off. When the power is turned on, the POWER light illuminates. Operating the 8500 Printer ● ONLINE button—Press to take the printer online or offline. In online mode, you can control the 8500 printer through the computer.
Introduction Working with Paper This section describes the paper used with the 8500 printer. It also lists handling and storage guidelines. Setting up the 8500 Printer Thermal paper looks and feels like photographic paper, but it is not light sensitive. The back is imprinted with the Kodak logo. The paper is shipped as two 50-sheet packages; but only 50 sheets can be loaded in the printer at one time. Operating the 8500 Printer CAUTION: Use only paper designed for the 8500 printer.
Introduction Kodak Thermal Paper Types, Sizes, and Image Sizes Type of paper Paper Size Type of Ribbon Kodak Professional Kodak Professional 8.27 x 11.69” Ektatherm XtraLife Ektatherm 8500 (210 x 297 mm) 8500 glossy ribbon A4 paper CAT No. 830 8728 Maximum Image Size 8.0 x 10.0 203 x 254 mm Operating the 8500 Printer CAT No. 132 8459 Troubleshooting Kodak Professional Ektatherm XtraLife 8500 matte ribbon Site Specifications Accessories and Supplies CAT No. 801 0761 Kodak Professional 8.
Introduction Kodak Thermal Paper Types, Sizes, and Image Sizes (Cont.) Type of paper Paper Size Type of Ribbon Maximum Image Size Kodak Professional Ektatherm XtraLife (216 x 305 mm) 8500 glossy ribbon Kodak Professional 8.5 x 12” Ektatherm paper CAT No. 825 4989 CAT No. 132 8459 Operating the 8500 Printer 8.0 x 10.0 203 x 254 mm Kodak Professional Ektatherm XtraLife 8500 matte ribbon PRINTER DRIVER GUIDE SEARCH Troubleshooting Site Specifications CAT No.
Introduction Canceling the continuous printing When printing two or more copies of one image, you can use continuous printing. The number of the copies can be set by the printer driver. To cancel continuous printing, press the PRINT button for a few seconds until the ERROR (in green), Parallel and USB lights blink. After completing the current printing, continuous printing is canceled.
Introduction ● Store thermal prints in a cool, dry environment free of chemical contamination. ● Avoid storing prints at temperatures higher than 72oF (25oC) for extended periods. ● A relative humidity between 30% and 50% is ideal. ● Avoid exposure to high intensity light sources, particularly fluorescent light and sunlight, which are rich in ultraviolet radiation.
Introduction Keeping the 8500 Printer in Good Working Condition Setting up the 8500 Printer To keep the 8500 printer in good working condition: ● Keep the 8500 printer clean. Keep the surrounding area vacuumed and litter-free. Operating the 8500 Printer ● Protect the 8500 printer from tobacco smoke, dust, sand, and liquid spills.
Introduction Cleaning the 8500 Printer To help ensure good performance and high-quality output, make sure the operating environment is clean and dust free. Setting up the 8500 Printer Clean the 8500 printer regularly as described below. Before you begin, turn off the 8500 printer and unplug it. Operating the 8500 Printer ● Wipe the covers, the paper tray area, and the paper tray with water and a damp, lint-free cloth. This eliminates dust build-up and prevents dirt from getting into the 8500 printer.
Introduction Troubleshooting This chapter describes the problems that you may occasionally have with the 8500 printer. It also tells how to resolve these problems.
Introduction Light Indications and How to Resolve Them Setting up the 8500 Printer The indicator lights become red when a problem has occurred. You must resolve any problems before you can print. Click the following light indication links to learn more.
Introduction If the Printer Does Not Operate Correctly You may be able to identify or correct problems yourself. Follow the instructions for the problem you have, and make a test print to see if the problem is resolved. Use the following list to correct the problem. If the problem persists, service is required. Refer to “Getting Additional Help”. The following is a list of common problems. Click the problem to learn about the possible cause for the problem and a solution.
Introduction Clearing a Paper Jam Paper and ribbon may occasionally jam in the 8500 printer. Jams are typically identified when the Error light becomes red.
Introduction Clearing a Paper Jam from the Ribbon Cartridge Area 1. Turn off the 8500 printer. Setting up the 8500 Printer 2. Open the top cover, and remove the ribbon cartridge. Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies Push the ribbon cartridge to the left and lift it up to remove it.
3. Pull out the jammed paper. Introduction NOTE: Be careful not to damage the thermal head at this tim Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies 4. Install the ribbon cartridge, and close the top cover. IMPORTANT: Do not put partially-fed paper back into the paper tray. 5. Discard any partially-fed paper from the paper tray.
Introduction Clearing a Paper Jam from the Front Area 1. Turn off the 8500 printer power. Setting up the 8500 Printer 2. Completely remove the paper tray and the front dust cover. Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies 3. Reach in, and pull out the partially-fed paper. 4. Install the tray and the front dust cover in the printer. IMPORTANT: Do not put partially-fed paper back into the paper tray. 5. Discard any partially-fed paper from the paper tray.
Introduction Clearing a Paper Jam from the Back Area 1. Turn off the 8500 printer power. Setting up the 8500 Printer 2. Remove the back dust cover. Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies 3. Remove the paper. 4. Install the back dust cover.
Introduction Repairing a Torn Ribbon 1. Position the ribbon cartridge with the torn ribbon on a clean place as shown below. Setting up the 8500 Printer Operating the 8500 Printer Office tape Supply spool Troubleshooting Site Specifications Accessories and Supplies Takeup spool 2. Place a piece of office tape on the center of the ribbon. 3. Wind the takeup spool counterclockwise so that the office tape is not seen and the ribbon is straight. 4. Install the repaired ribbon cartridge in the 8500 printer.
Introduction Cleaning the Thermal Head Cleaning the thermal head helps to eliminate lines and streaks on your prints. Setting up the 8500 Printer CAUTION: Never rub or wipe anything across the thermal head except when cleaning it. Operating the 8500 Printer To clean the thermal head: Troubleshooting 1. Turn off the 8500 printer, and open the top cover.
Introduction 2. Use a cloth moistened with alcohol to clean the print head, and wipe along the heater line four times: Wipe the full length of the area (always in one direction). Use a clean part of the cloth for each wipe. Apply firm, even pressure. Wipe only the following areas. Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Guide bar Heater line Site Specifications Cover head Accessories and Supplies 3. Allow the wiped area to dry for about two minutes. 4.
Introduction Repacking the Printer If you need to ship the printer, pack it as follows: Setting up the 8500 Printer 1. Remove the paper from the paper tray. 2. Open the top cover. Then remove the ribbon cartridge. Discard the ribbon, or store it in its original box. Put the ink carrier in its original packing. Operating the 8500 Printer 3. Close the top cover. Troubleshooting 4. Attach the shipping inserts on both sides of the paper tray inserting slot. Site Specifications 5.
Introduction Getting Additional Help Your dealer of Kodak products is the best source for information about your printer and about purchasing supplies and accessories. Setting up the 8500 Printer In addition, technical support is also available on Kodak’s Web site at www.kodak.com. Call 1-800-23kodak (1-800-235-6325) from 9:00 a.m. to 8:00 p.m., Eastern Standard Time, on regular business days.
Introduction ERROR light off, MEDIA light red POWER ERROR Setting up the 8500 Printer MEDIA Operating the 8500 Printer Possible Cause Troubleshooting Possible Solution The supply spool in the ribbon is empty. Install a new ribbon in the ribbon carrier. Refer to Loading the Ribbon Cartridge. The ink ribbon is not set. The ink ribbon is used up. Install a new ribbon in the ribbon carrier. Refer to Loading the Ribbon Cartridge. The paper tray is empty or the paper tray is not set. Load paper.
Introduction ERROR light red, MEDIA light off POWER ERROR Setting up the 8500 Printer MEDIA Operating the 8500 Printer Possible Cause A paper jam occurred. A mechanical error occurred. CONTENTS Possible Solution Troubleshooting Clear the paper path. Refer to Clearing a Paper Jam. Remove the paper tray and ribbon cartridge. Turn off the 8500 printer power and turn it on again.
Introduction ERROR light red, MEDIA light red POWER ERROR Setting up the 8500 Printer MEDIA Operating the 8500 Printer Possible Cause Possible Solution Troubleshooting The paper is not loaded properly. Load the proper paper into the tray. The top cover is open. Close the top cover. The paper size in the tray is not the same as the size specified by the printer driver. Set the printer driver setting to the paper size in the tray.
Introduction 8500 Printer does not turn on Possible Cause Setting up the 8500 Printer Possible Solution The power is not on. Check that the power switch is pressed securely. Operating the 8500 Printer The cables and the power cord are not connected securely. Check that the cables and the power cord are connected securely.
Introduction Nothing happens when a job is sent Possible Cause Job is processing Printer settings Setting up the 8500 Printer Possible Solution Wait to see if the job is still processing. During data transfer, the PARALLEL and USB lights blink. During printing, the PARALLEL and USB lights are on steady. Troubleshooting 1. Print a file that you printed previously. 2. Check the communication settings for compatibility between the 8500 printer and the host computer. Printer connections 1.
Introduction White or colored lines and scratches Setting up the 8500 Printer Possible Cause Possible Solution Dust or dirt has caused contamination. 1. Check that the paper in the paper tray is clean and streak free. 2. Check that the ribbon is clean. 3. Clean the print head. Refer to Cleaning the Thermal Head. Troubleshooting If the problem persists, service is required.
Introduction Smudges, smears and fingerprints Irregular shaped and colored areas appear on the prints. Possible Cause Fingerprints or other oils have contaminated the paper or ribbon. Setting up the 8500 Printer Possible Solution Replace the contaminated paper or ribbon with the new clean one. Handle paper and ribbon carefully. Refer to Handling the Ribbon and Working with Paper. Use only Kodak Professional Ektatherm XtraLife ribbon.
8500 Printer does not respond when you press buttons Possible Cause Printer conditions. Introduction Setting up the 8500 Printer Operating the 8500 Printer Possible Solution 1. Make sure that the top cover is closed. Troubleshooting 2. Remove and reinstall the paper tray. 3. Restart the 8500 printer. Site Specifications 4. Check that the POWER light illuminates.
Introduction Site Specifications Setting up the 8500 Printer Printer Specifications Printer dimensions Width: 17.1 inches (43.4 cm) Depth: 14.1 inches (35.8 cm) excluding paper tray and front dust cover Height: 9.0 inches (22.8 cm) excluding back dust cover Printer weight Approx. 28.7 lbs (Approx. 13 kg) Accessories and Supplies Minimum space required with the paper tray inserted: Width: 21 inches (53.4 cm) Depth: 29.5 inches (75.0 cm) Height: 10.8 inches (27.
Introduction Operating Environment Ambient operating temperature: 59 to 86oF (15 to 30oC) Setting up the 8500 Printer Relative humidity: 30 to 85% Operating the 8500 Printer Power Requirements Troubleshooting Voltage/frequency AC120V / 60Hz Site Specifications Power consumption 2.
Introduction Accessories and Supplies This chapter lists the accessories and supplies available for the Kodak Professional 8500 thermal printer and tells how to order them. Setting up the 8500 Printer Accessories Operating the 8500 Printer Purchase these items through your dealer or distributor.
Introduction Paper The following paper sizes are available for the 8500 printer. Purchase paper from your printer dealer or distributor. Paper is shipped as two 50-sheet packages. NOTE: Refer to “Working with Paper” for illustrations of the maximum image size for each paper size. Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Kodak Professional Ektatherm print paper Catalog Number Site Specifications 8.27 x 11.69 in. (210 x 297 mm) 830 8728 8.5 x 11 in.
EASTMAN KODAK COMPANY Kodak Professional Division Rochester, New York 14650 www.kodak.com/go/professional © Eastman Kodak Company, 2002.
