Manual

52
Knight Warranty™
Service Policy
Every Knight muzzleloader™ is carefully inspected and tested in order to ensure that it
conforms to Knight's strict specifications and standards�
Any alteration, modification, misuse, repair, or refinishing will result in voiding the war-
rantyIf there is any question regarding the performance of your muzzleloader, please
write our Service Department, fully describing all circumstances and conditions involved
If our Service Department makes the determination that your muzzleloader requires fac-
tory service you will be so advised and will be given instructions for the most expeditious
handling of your muzzleloader
Our Service Department will give your muzzleloader a complete inspection and evalu-
ate the problem(s) specified in your letter� If the work required is not covered under the
terms of our Limited Lifetime Warranty or Limited Lifetime Warranty with Extended
Service Policy (refer to page 54 of this manual), you will receive an actual cost quotation,
not an estimate� Any repair work must be authorized by you, and no work will be done
without your expressed approval�
Instructions for Return
Following these instructions will ensure you the best possible service� If for any reason
you should have to return the muzzleloader, please use extreme caution and make certain
that it is unloaded� Please return the complete muzzleloader
1� Package the muzzleloader securely to prevent damage in transit�
2� Ensure that a letter is securely and obviously attached to the muzzleloader This let-
ter should include your full name, address, and telephone number where you may
be reached both during normal business hours and at your residence� Include a
thorough description of the problem that you encountered with your muzzleloader so
that we may make proper repairs� Please make your letter as clear as possible (using
diagrams, if possible); please write or print legibly or have the letter typed� If you
prefer, you may call Knight Rifles at the number listed below or e-mail at
www�krwarranty�com
3� Send your muzzleloader prepaid parcel post or UPS insured to the address listed
belowC�O�D� shipments will not be accepted�
If you need further help or information concerning this warranty, please write or call the
Knight Rifles Service Department at the following address:
KR Warranty Repair
256-260-8950 ext 2128
Web site: www.krwarranty.com