Troubleshooting Guide
Power button and M button simultaneously for 5 seconds to restore the factory
settings)
4. Why the soundbar cannot be turned on or there is no response after
power on?
1) Please check whether the power cord is correctly connected to power supply.
2) Try to use other sockets, it may be faulty or not powered on.
5. Why the remote control doesn't work and how to deal with it?
1) Open the back cover of remote control and check whether the battery has
been installed.
2) Try to replace the battery. The battery may not work due to cold, humid, light
weather or violent transportation.
3) Try to press the power button on remote control, maybe you have touched
the power button by mistake.
4) Make sure that the remote control points to sound bar when using.
5) Make sure that the remote control is within operating range and there is no
obstruction around soundbar.
6. Why the touch button doesn't work and how to deal with it?
1) Please know about the correct operation methods of the touch button.
M button: Double-click the M button to adjust audio input: Bluetooth-AUX-OPT.