Troubleshooting Guide

ManualsBrandsKMOUK ManualsAudio EquipmentBluetooth 2.0 Mini Sound Bar

Troubleshooting

1. Why can't I connect to AUX or there is no sound when I connect to AUX?

1)Please check whether the soundbar is in AUX mode. If not, click the AUX button

on remote control or double-click the M button on the panel, when the white

indicator light on, the sound bar enters AUX mode.

2) The RCA or 3.5mm audio cable should be connected to the output port of TV,

and cannot be plugged into the input port.

If there is a headphone symbol marked on the TV output port, you can use a

3.5mm audio cable to plug in. If not, please check whether there is RCA audio

output. If there is, you can insert the RCA to 3.5mm plug.

3) After connected, set TV to earphone or audio output, they can generally be

found in the setting. (setting-sound-audio output)

4) If all above steps done, the soundbar still has no sound. Please restore

soundbar to factory settings, then repeat the above operations. (Power on the

soundbar, switch to Bluetooth mode, then press and hold the Power button and

M button simultaneously for 5 seconds to restore the factory settings)

2. Why can't I connect to OPT or there is no sound when I connect to OPT?

1) Please check whether the soundbar is in OPT mode. Click OPT button on

remote control or double-click M button on soundbar panel, when the green

indicator lights up, sound bar enters OPT mode.

2) Set the output of TV to PCM format, it can generally be found in the settings.

Summary of content (5 pages)

PAGE 1
Troubleshooting 1. Why can't I connect to AUX or there is no sound when I connect to AUX? 1)Please check whether the soundbar is in AUX mode. If not, click the AUX button on remote control or double-click the M button on the panel, when the white indicator light on, the sound bar enters AUX mode. 2) The RCA or 3.5mm audio cable should be connected to the output port of TV, and cannot be plugged into the input port. If there is a headphone symbol marked on the TV output port, you can use a 3.
PAGE 2
(set-sound output-PCM format) 3) If all above steps done, the soundbar still has no sound. Please restore soundbar to factory settings, then repeat the above operation. (Power on the soundbar, switch to Bluetooth mode, then press and hold the Power button and M button simultaneously for 5 seconds to restore the factory settings) 3. Why can't I connect soundbar via Bluetooth? 1) Make sure the soundbar in Bluetooth mode. If not, click the bluetooth button on remote control or M button on the panel.
PAGE 3
Power button and M button simultaneously for 5 seconds to restore the factory settings) 4. Why the soundbar cannot be turned on or there is no response after power on? 1) Please check whether the power cord is correctly connected to power supply. 2) Try to use other sockets, it may be faulty or not powered on. 5. Why the remote control doesn't work and how to deal with it? 1) Open the back cover of remote control and check whether the battery has been installed. 2) Try to replace the battery.
PAGE 4
+ button: Click the volume + button to increase the volume. - button: Click the volume- button to decrease the volume. Power button: Press and hold the power button for 1.5 seconds to turn off. 2) If you operate the button correctly according to the above methods, the touch button still not work, please check whether you have pressed the other buttons at the same time, because which may cause command errors and inability.
PAGE 5
mute button by mistake. 4) If it is AUX connection, please refer to the first question, there may be a connection or setting error. 5) If it is OPT connection, please refer to the second question, there may be a connection or setting error. 6) If it still doesn’t work after performing the above steps. Please restore soundbar to factory settings, and then repeat the above operation.