User Guide

Page 8 Active Studio Monitor O 110
3. Warranty Information
All K+H products undergo an extensive procedure of
quality control testing before leaving the factory. Before
semiconductors are mounted on the circuit board,
they are subject to rigorous tests. Every single unit is
guaranteed to match its technical specifications within
strict predetermined tolerances.
Please store the original carton in a safe, dry place. If
you should ever need warranty service, put the unit
in its original packing material and carton together
with a detailed description of the problem, and ship it
(freight prepaid) to our distributor or directly to:
KLEIN + HUMMEL GmbH
Customer service
Zeppelinstrasse 12
73760 Ostfildern / Germany
K+H warrants, that the product is free from any defects
in both material and manufacturing and that it meets
the specifications. A warranty case can only be
acknowledged under condition that the complaint is
filed to our distributor or to us in writing within 8 days
after delivery or detection of the fault. Not covered
under this warranty are damages due to inexpert
packing and shipment, wear and tear, improper
handling, installation, operation and maintenance.
The limitation period for warranty claims is described
in the terms and conditions of K+H GmbH. Its our
choice to repair, to supply a new product or to
withdraw from the contract.
In the event warranty service is required, presentation
of a warranty card will not be necessary. Proof of
purchase date can be made by filing copies of
appropriate documents (invoice, delivery note).