Full Policy

Service Contract - Repair Plan - Contracts Purchased Between 05/12/2017 - Present pg 3 of 4
47130, 1-800-343-4441.
Florida Residents: If You cancel this Contract, return of premium
will be based upon ninety (90%) percent of unearned pro-rata
premium less any claims that have been paid or less the cost of repairs
made on Your behalf. If We cancel this Contract, return of premium
will be based upon one hundred (100%) percent of unearned pro-
rata premium. The rate charged for this service Contract is not
subject to regulation by the Florida Office of Insurance Regulation.
Georgia Residents: The Administrator may not cancel this Contract
except for fraud, material misrepresentation or non-payment by You.
Notice of such cancellation will be in writing and given at least thirty
(30) days prior to cancellation. You may cancel this Contract at any
time. Cancellation will comply with Section 33-24-44 of the Georgia
Code. Refunds will be based on the excess of the consideration paid
for this Contract above the customary short rate for the expired term
of the Contract. If cancelled by Administrator, refund will be on a pro-
rata basis. Claims paid shall not be deducted from any refund owed.
Hawaii Residents: Any refund not made within forty-five (45) days
shall include a ten (10%) percent per month penalty. This Contract
does not cover consequential damages or pre-existing conditions. In
the event We cancel this Contract, we shall provide five (5) days prior
notice of such cancellation which notice shall include the effective
date of cancellation.
Illinois Residents: If no claim has been made under this Contract,
You may return this Contract within thirty (30) days of the date of
contract purchase. Any cancellation of this Contract more than thirty
(30) days after its date of purchase made pursuant to the Cancellation
Section, is subject to a cancellation fee equal to the lesser of ten
(10%) percent of the price of the contract or fifty ($50) dollars. The
obligor, AIGWG is the party responsible for honoring cancellation
requests. This Contract does not cover failure resulting from normal
wear and tear.
Michigan Residents: If the performance of this Service Contract is
interrupted because of a strike or work stoppage at the company’s
place of business, the effective period of the Service Contract shall be
extended for the period of the strike or work stoppage.
New Mexico Residents: You may return this service contract within
twenty (20) days of the date this service contract was mailed to You,
or within ten (10) days if the service contract was delivered to You
at the time of sale. If You made no claim, the service contract is void
and the full purchase price will be refunded to You. A ten (10%)
percent penalty per month will be added to a refund that is not made
within sixty (60) days of Your return of the service contract. If You
cancel this Contract thereafter, You will be refunded the remaining
days of coverage on a monthly prorated basis, less costs for service
performed. These provisions apply only to the original purchaser of
the service contract.
Nevada Residents: You are entitled to a “Free Look” period for this
Contract. If You decide to cancel this Contract within thirty (30)
days of purchase, You are entitled to a one hundred (100%) percent
refund of any fees paid. If You cancel this Contract after thirty (30)
days from purchase, You will receive a pro-rata refund based on
the days remaining. No cancellation of this Contract may become
effective until at least fifteen (15) days after a notice of cancellation
is mailed to You at Your last known address. If We fail to pay the
cancellation refund within forty-five (45) days of Your written
request We will pay You a penalty of ten (10%) percent of the
purchase price for each thirty (30) day period or portion thereof that
the refund and any accrued penalties remain unpaid. If the contract
has been in effect for seventy (70) days or more, We can only cancel
this Contract due to (1) unauthorized repairs which result in a
material change in the nature or extent of the risk, occurring after
the first effective date of the current Contract, which causes the
risk of loss to be substantially and materially increased beyond that
contemplated at the time the Contract was issued or last renewed;
(2) Discovery of fraud or material misrepresentation by the holder
in obtaining the service contract, or in presenting a claim for service;
(3) An act or omission by You or a violation by You of any condition
of the service contract, which occurred after the effective date of the
service contract and which substantially and materially increases the
service required under the service contract. If We cancel this Contract
You will receive a pro-rata refund based on the days remaining, no
cancellation fee will be imposed and no deduction for claims paid
will be applied. LIMITATIONS OF COVERAGE section contains
exclusions and limitations to coverage but not reasons for which
the contract itself may be cancelled. If the manufacturer’s warranty
becomes dishonored during the term of this Contract, We will
continue to provide any other coverage under this Contract, unless
such coverage is otherwise excluded by the terms of this Contract. If
Your covered failure results in a loss of heating, cooling, or electrical
power to Your air conditioner or refrigerator/freezer, repairs on Your
covered product will commence within 24 hours after You report
your claim. If these repairs cannot be completed within three (3)
calendar days, We will send You a report indicating the status of
these repairs. No deductions of any type shall be made from any
refund owed as a result of cancellation and or buyout.
New York Residents: You may return this Contract by mailing it to
the attention of the Administrator, AIGWG 650 c/o 650 Missouri
Ave., Jeffersonville, IN 47130. A ten (10%) percent penalty per
month will be added to a refund that is not made within thirty (30)
days of return of the Contract to Us.
North Carolina Residents: The purchase of this Contract is not
required either to purchase or to obtain financing for a home
appliance. The Administrator may not cancel this Service Contract
except for non-payment by You or for violation of any of the terms
and conditions of this Contract.
Ohio Residents: Repairs cannot exceed the purchase price of the
product; the total payment(s) for all claims under this Contract shall
not exceed the original retail price of the covered product(s).
Oklahoma Residents: This Contract is not issued by the manufacturer
or wholesaler company marketing the product. This Contract will not
be honored by such manufacturer or wholesale company. The following
replaces the contract Cancellation and Refund section: If You cancel
this Contract, return of premium will be based upon ninety percent
(90%) of unearned pro-rata premium. If We cancel this Contract,
return of premium will be based upon one hundred percent (100%)
of unearned pro-rata premium. The Administrator is AIG Warranty
Services of Florida, Inc., located at 650 Missouri Ave., Jeffersonville,
IN 47130, (800)-343-4441. Oklahoma License Number 864265.
The coverage afforded under this Contract is not guaranteed by the
Oklahoma Insurance Guaranty Association. This is not an insurance
contract. This Contract is secured by a reimbursement insurance
policy provided by New Hampshire Insurance Company Inc., 175
Water Street, New York, NY 10038, (800)-250-3819.
Oregon Residents: The Obligor and Administrator is AIGWG c/o
650 Missouri Ave., Jeffersonville, IN. 47130, (800)-343-4441. The
last sentence in the Termination For Other Cause section is replaced
with; If We exercise this right, We shall refund to You the remaining
days of coverage on a monthly prorated basis on the unearned
portion of one hundred percent (100%) of the purchase price paid
for this Contract minus claims paid.
Rhode Island Residents: Claims may only be made directly against
the provider identified in this Contract. No claim may be made
against any insurer identified in this Contract.
South Carolina Residents: This Contract does not cover
consequential damages or pre-existing conditions. A ten (10%)
percent per month penalty shall apply to any cancellation refund
not made within forty-five (45) days of the date cancellation was
requested. In the event We cancel this Contract, We shall provide
prior notice of such cancellation at least fifteen (15) days before the
effective date of cancellation. Such notice shall state the effective
date of cancellation and the reason for cancellation. Complaints or
questions about this Contract may be directed to the South Carolina
Department of Insurance, P.O. Box 100105, Columbia, South
Carolina 29202-3105, 1-803-737-6180.
Tennessee Residents: This Contract is automatically extended while
the product is being repaired.
Texas Residents: A ten percent (10%) penalty per month will be
added to a refund that is not made within forty-five (45) days of
return of the Contract to Us. You may cancel this Contract after
the time periods above or after you have made a claim for service
by returning the Contract to the Administrator and receive a pro-
rata refund of the Contract price less any claims that have been
paid. Unresolved complaints concerning a provider or questions
concerning the registration of a service contract provider may be
addressed to the Texas Department of Licensing and Regulation,
P.O. Box 12157, Austin, Texas 78711 [phone] or (800) 803-
9202 (in Texas). The Provider is AIGWG, c/o 650 Missouri Ave.,
Jeffersonville, IN 47130.
Utah Residents: This service contract or warranty is subject to limited
regulation by the Utah Insurance Department. To file a complaint,
contact the Utah Insurance Department. Coverage afforded under this
Contract is not guaranteed by the Property and Casualty Guaranty
Association. The language in Section 12 is being replaced with the
following; We can cancel this Contract during the first sixty (60) days,
by mailing to You a notice of cancellation at least ten (10) days prior
to the effective date of cancellation except that We can also cancel
this Contract during such time period for nonpayment of premium
by mailing You a notice of cancellation at least ten (10) days prior to
the effective date of cancellation. After sixty (60) days have elapsed,
We may cancel this Contact by mailing a cancellation notice to You
at least thirty (30) days prior to the effective date of cancellation
for cancellations due to any of the following reasons: (a) material
misrepresentation; (b) substantial change in the risk assumed, unless
You should reasonably have foreseen the change or contemplated
the risk when entering into the Contract; or (c) substantial breach of
contractual duties, conditions, or warranties. The notice of cancellation
must be in writing to You at Your last known address and contain
all of the following: (1) the Contract number; (2) the date of notice;
(3) the effective date of cancellation; and (4) a detailed explanation of
the reason for cancellation. In addition to Section 1, if Your covered
failure results in a loss of heating, cooling, or electrical power to Your
air conditioner or refrigerator/freezer, repairs on Your covered product
will commence within 24 hours after You report Your claim by calling
the number listd on the front of this Contract. For any Product failure
which is not reported prior to the expiration of this Contract will be
considered if You can provide valid reason (examples; hospitalized,
incapacitated, etc.) for delay of notice. Note: Non-original manufacturer’s
parts or refurbished parts may be used to repair equipment at Our
sole option. The following replaces the second to last sentence in
Section 17, Obligations of the provider under this service contract are
guaranteed under a service contract reimbursement insurance policy.
Should the provider fail to pay or provide service on any claim within
60 days after proof of loss has been filed, the contract holder is entitled
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