User's Manual

MID
User Manual
41
When waiting status bar shows: “ ”it means the
upgrading is successfully. device will come to the main interface after run system.（Notes：
Please don’t disconnect the USB cable during the updating process because this will cause
update failure or possible system failure of the device.）。
9. Troubleshooting and FAQ
9.1 Troubleshooting
9.1.1 Device can not connect to Wi-Fi
1) Ensure the wireless network is working by testing it using another wireless device.
2) Ensure the device and the wireless router is within the range of the wireless network to be
connected too. Walls or other obstructions will reduce the possible distances between wireless
devices.
3) Ensure the security password being used is correct.
9.1.2 Device doesn’t turn on
1) You cannot turn on the device when the battery charge is below the critical level, please
charge the battery.
2) Press the RESET button on the top of the device and check if it is restarting normally or not.
3) Check if the charger is connected correctly.
9.1.3 Heat Issues
When running multiple applications, using the screen on its brightest setting, or when being
charged, this device can get quite hot. This is normal and should not cause any inconvenience
when in use.
9.1.4 System has anomalies and doesn’t work correctly
Installing some third-party applications may cause the system to operate incorrectly. Press the