User's Manual

15-2 S600 User Manual
Troubleshooting
15.1 Resetting the Pocket PC Phone
Occasionally, you may need to reset your Pocket PC Phone when your Pocket PC Phone stops
responding (it appears to be “frozen” or “locked up”).
1. Re
move the miniSD card (if installed).
2. Use the stylus to press the Reset switch on the rear of your Pocket PC Phone
.
15.2 Restoring Factory Defaults
In some cases, you may need to restore your Pocket PC to the factory default state by clearing the
memory (RAM) from your Pocket PC Phone. For example, you should clear the memory:
When your Pocket PC Phone cannot be powered on, even if you remove and then re-install the
battery.
When you forget your password.
When you want to remove the additional programs that you installed by yourself.
Before clearing the Pocket PC Phone memory and restoring the factory default state, make sure that
you have copied your data to the desktop computer or miniSD card.
To restore the factory defaults, press the Power key, and at the same time, use the stylus to
press the Reset switch. All data you have entered in SDRAM, including all files, system
settings and additional programs you have installed, will be erased. You need to reinstall the
additional programs.
Pressing the Power key, Reset switch and Talk key at the same time will restore the factory
defaults, and clear the data and programs in SDRAM and NADA Flash ROM.You need to
reinstall the additional programs.
15.3 Power Problems
Problem Solution
The device cannot
be powered on when
using battery power.
The remaining battery power may be too low to run your S600. Connect the
AC adapter to your S600 and to external AC power. Then, turn on your S600.
Battery runs out of
power quickly.
You might be using your Pocket PC in a manner that drain power quickly. Use
S600 with the AC power.
S600 keeps showing
the low battery
power messages.
Maker sure
S600
is fully charged. In such case, back up your data, restore the
device to the factory default state (see Section 15.1), and then fully charge the
device. If the problem persists, send your S600 to the authorized dealer for
inspection.
Battery does not
work correctly.
When the battery fails to charge and discharge, and it is not man-made
damage and still in the warranty period, send it to the authorized dealer for
replacement.