User's Manual

S600 User Manual 15-3
Troubleshooting
15.4 Memory Problems
Problem Solution
S600 sends out
warnings of
insufficient memory.
Please perform the following:
 Delete files that you no longer need: tap → Programs → File
Explorer.
 Delete programs that you no longer need: tap → Settings → System
→ Remove Programs.
 Adjust memory allocation: tap → Settings → System → Memory →
Main.
 Delete all files and history in Internet Explorer: tap → Internet
Explorer → Tools → Options → Memory.
 Stop running programs: tap → Settings → System → Memory →
Running Programs; or tap on the Today screen.
 Save data to a miniSD card.
How to find out the
memory capacity
after resetting?.
Tap
→ Settings → System → Memory → Main.
15.5 Screen Problems
Problem Solution
Screen is off.
 Connect the AC adapter to your device and to external AC power.
 Remove the battery and then reinstall it.
Screen responds
slowly.
 The battery power may be low. Connect the AC adapter to your device and
to external AC power.
 Probably too many programs are in use. Stop the running programs: tap
→ Settings → System → Memory → Running Programs.
Screen is not clear
or hard to read.
 Turn on the backlight of the display.
 Move to a location with enough light.
Inaccurate response
to stylus taps.
Realign the touch screen: tap → Settings → System → Screen → Align
Screen.
15.6 Connection Problems
Problem Solution
Synchronization
to the desktop
computer fails.
 Make sure that you have installed the correct version of ActiveSync on
your desktop computer. ActiveSync version 3.7 or later is recommended.
 Make sure that the cable connection is correct.
 Disconnect and then re-connect the cable.
 Remove the driver for S600 and ActiveSync on the desktop computer,
and then reinstall them. Do not connect the cable during ActiveSync
installation.
Using infrared to
beam information
fails.
 Transfer only one file, or no more than 25 contact cards, at a time.
 When using IR, make sure nothing is between the two IR ports.
 Adjust the room lighting or move to another location (some types of light
interfere with beaming).