User's Manual

S600 User Manual 15-5
Troubleshooting
15.8 Software Problems
Problem Solution
Is there a limit for
assigning ring tone
groups?
No, there is no such limit on your S600.
Does S600 supoport
Java, Caller ID and
Bluetooth?
1. Yes, Java (MIDP 2.0) is supported.
2. Yes, Caller ID is built-in on your device.
3. Yes, the device supports Bluetooth.
How to play back
MPEG files from
desktop computer
on S600?
To play back MPEG files from the desktop computer, you need to use
Microsoft codecs to transfer them for playback on S600.
How to use key
words to find a
contact?
Take “John” for example: enter John.
Cannot log in to
MSN Messenger
from S600?
If your device is not updated since October 15, 2003, you will need to
updated the your device and MSN Messenger. Connect to Microsoft Web site
for updates. After updating, press the Reset switch to complete the update
procedure. Then restart S600 and log in to MSN Messenger.
How to copy MP3
files to S600?
You can copy files from the desktop computer to your S600 using ActiveSync.
See ActivSync Help on the desktop computer.
How to set up the
GPRS configuratoin
on S600?
Tap
→ Settings → Connections → GPRS Auto Configuration. Select
Auto Configuration, select your mobile phone service provider, and then tap
OK.
Why is it not
working to copy
data and MP3 files
from the supplied
miniSD card to a
newly-purchased
miniSD card?
You cannot copy files between two miniSD cards. Follow this procedure:
1. Format the new card.
2. Install ActiveSync using the supplied CD on the desktop computer.
3. Use ActiveSync to copy files from the supplied miniSD card to the desktop
computer, and then copy those files from the desktop computer to the new
card.
Some MP3 files
cannot play back on
S600?
Your S600 supports the standard MP3 format only. You need to purchase an
audio format transfer program to transfer files using non-standard codecs.
S600 can send but
cannot receive text
messages.
There may be too many text messges stored in S600. Clear the non using text
messages in S600 for receiving new text messages.
Why can’t I use
WMA files as the
group ring tone?
Caller ID on S600 does not suppoort the WMA format. Use MID, WAV and
MMF files.
How does S600
connect to the
Internet via the
desktop computer?
Connect to the desktop computer using the USB cable. In ActiveSync on the
desktop computer, click Tools → Options → Rules → Sharing connection
resources, and change the connection to Internet.
Failure occurs
during program
installation on S600.
The possible reasons are:
1. There is not enough memory. Delete the programs you no longer need.
2. There are some running programs.